Hebeos UK has a rating of 3.8 stars from 1,166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hebeos UK most frequently mention customer service, good quality, and wedding dress. Hebeos UK ranks 7th among Wedding Dresses sites.
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I placed my order and was kept informed every step of the was when it went to tailoring when it had been shipped I even messaged as my number number was missing off parcel they sorted that tomy dresses arrived earlier than I thought it would it is beautifull it fits like a glove and so we'll made so much quality for such a small price thankyou for my perfect winter wedding dress
Unfortunately, the photos on the website don't always match the product. This meant disappointment and concern regarding the look and feel of the dress. I also find returning the item is rather more difficult than I would have expected, when buying online.
Seamless transaction, quick delivery, good quality, dress delivered not identical to picture but close enough.
Unbeatable price
It was my dream wedding dress
Date of experience: April 20, 2021
Great service easy to use no problems at all very helpful if you was unsure on anything quick and fast delivery
Because they only ones that had the perfect bridesmaid dresses I wanted for my wedding
Date of experience: August 6, 2021
Evrythng was ok except that I did not get an email telling me the items are on the way so I can track them but all is well I received my parcel
Nice dresses
I liked the product at that price
Date of experience: April 20, 2021
Very disappointed and daughter upset that she couldn't try on a prom dress that she really fell in love with
No answer regarding the delivery
Looked like a nice site
Beautiful dress
Date of experience: May 5, 2023
I liked the dress and the material, it fits nicely
Date of experience: January 25, 2024
Took a while to arrive but very disappointed with it when it did arrive
Not happy that I have to lose money on the dress because I didn’t like, I have placed orders from different sites and never ever been told I wouldn’t get a full refund, I will not be ordering anything else ever again
I liked the look of the dress
For a wedding
Date of experience: January 24, 2024
Updates via email and didnt have to wait long for delivery. The quality was good. Great choice of items and the colour of material was beautiful.
Looking online for good value bridesmaid dresses that come in a range of shades as my bridesmaids are all different shapes and colours one dress would suit all so i was happy that hebeos offered such a range
To keep within my colour scheme and compliment my bridesmaids shapes and skin tones
Date of experience: September 9, 2022
I waited far longer than advertised and missed the occasion I had bought the dress for. However, now the dress HAS arrived and I really do love it.
Just automated responses
Date of experience: November 16, 2021
The dress was beutiful but despite that i bought it in a custom size it was bigger than expected but over all it looks pretty
Cause of the nice dresses lol
Cause it was beautiful and i thought it would fit my body nice
Date of experience: June 16, 2021
Cause of the nice dresses
Date of experience: May 27, 2021
It was nice gift for my nice she love it she work it to graduation and all her friends were asking whre did u get that dress
Cause I like tailored made clothing
Causes it what I way it looks, quality for money
Date of experience: August 28, 2023
It is beautiful. The materials doesnt look cheap quality for the low price. It fit on my wife good. The pink is truly a good colour.
Was what i found by online searching
Looks very fairytale-ish
Date of experience: August 26, 2023
I knew the dress wouldn't be the one from the picture, but for the price, they could have used nicer material.
It was expensive for the quality, but also an extra duty on delivery was surprising.
It is simple and nice. Overall it might be OK for a rehearsal dinner, but not for a wedding. With nicer material (a little satin) it would be beautiful.
Date of experience: January 3, 2023
Was absolutely thrilled when I ordered to Ireland on March 3rd and this arrived on March 21st. Packaging, product and everything was perfect x3!
Fantastic selection and amazing prices
Date of experience: March 3, 2023
Good as I'm first time buyer was a bit unsure at first as is something I don't normally do I buy from shops but found it easy to do.
Looked good and affordable
The style and the look and affordable but classy
Date of experience: May 23, 2023
Absolutely blown away with the dress. For the price I paid i couldn't have asked for a nicer product.
Price and web page quality
Date of experience: July 19, 2021
I ordered my dress on the 6th of may and it arrived on the 27th, the quality was okay but it was nothing like the picture.
Recommended
Date of experience: May 27, 2021
I ordered this on the 9th April for delivery on the 26 th April
Still waiting for delivery
But too late for wedding
I have requested a refund
Still waiting
Not good at all
The clothes looked good on line
For a wedding
Date of experience: May 2, 2023
The dress wasn't anything like the picture.
The colour of the dress was totally different to what i chose.
Still waiting for them to contact me back
Looked really nice occasion wear
My mum’s wedding
Date of experience: April 5, 2023
Awful. Worst ever. Complete rip off. Unwearable item. Horrendous postage costs to return. Customer service rubbish offered help then retracted
Made offers. I accepted. They retracted. Took days of emails back and forth. Settled for a partial refund. Now I have an expensive dress which is of poor quality that I cannot wear
I stupidly thought I’d get the item in the picture. That it would be of really good quality. And fit for the intended occasion
The dress looked amazing. Different. Special
Date of experience: July 23, 2023
Quality, fit, service, speed of naking abd delivering exceeded all expectations.
Bride to be was amazed and so were others. Well done.
The dress purchaced was decided with Hebeos Uk as ticked all the boxes we wanted and true to size measurements from chart sypplied on site.
A beautiful design.
Date of experience: June 30, 2023
Dress is faulty all ripped at mesh al diamonyees missing and to small it's not what it says in picture I want a refund
Date of experience: August 13, 2021
Date of experience: July 23, 2021
Very poor, being ignored for my full refund even though states 14days money bk, still waiting after a week
Still fighting to get address to return my item for a refund but being ignored now, very disappointed
Cause it seemed a nice site, but I was proven wrong
Cause its lovely but doesn't fit & fighting for a refund now
Date of experience: April 20, 2023
Brilliant service need to measure by size guide of each sizes even when I had a query afterwards very promly dealt with it
Very good quick response and fast service
Date of experience: May 1, 2021
The swatches I ordered haven't even arrived still waiting so how long would I end up waiting if I actually order the dress
Date of experience: February 15, 2022
I was always kept updated on the status of my order and I received my order quicker than I thought I would.
Great service and reviews.
Wedding dress.
Date of experience: May 23, 2023
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