NOMAD has a rating of 1.5 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NOMAD most frequently mention customer service, and apple watch problems. NOMAD ranks 209th among Mobile Accessories sites.
This company is amazing. They have so many beautiful and refine products. The company puts in time to make some of the best products that I have ever seen. I don't know what is with all the hate on this company. Yeah they're not perfect and they're only a small company. But they blew me away. Also my delivery came way before it was meant to, and I live in AUSTRALIA. It came around 3 weeks earlier than I expected. I'm definitely going to use this company in the future, they are one of my favourite companies which sell products.
I purchase the Base Station Pro for my handicapped daughter because she cannot physically plug in a charger to her iPhone. I thought this was a great solution and went ahead and spent the $200 because I thought it would make her life easier. Well, after a short time it started not charging her phone so I attempted 3 times to contact them for help and was just ignored. Going to start posting reviews everywhere I can and warn people not to do business with these guys as I'm tired of companies that think they can get away with treating people like this! Dan M.
This company is amazing. They have so many beautiful and refine products. The company puts in time to make some of the best products that I have ever seen. I don't know what is with all the hate on this company. Yeah they're not perfect and they're only a small company. But they blew me away. Also my delivery came way before it was meant to, and I live in AUSTRALIA. It came around 3 weeks earlier than I expected. I'm definitely going to use this company in the future, they are one of my favourite companies which sell products.
I've been using Nomad products for years now. They use the best leather available (Horween). Their Base Station charger is great. They ship in a day or less and arrive quickly. Their customer support is also very responsive and generous. Highly recommend them.
I open new office I thought make it better.
First battery go out fast after spend 7k machine stop I called them they say get another warranty for another almost $1500 to see if workmake story I brought two 1500 years X-ray marching out of storage and connected take pa better than nomad I am just putting it in trash
Product is okay, they make it come off much more affluent than it really is but for 40 you cant really complain. Be careful about the edges because if it scuffs the leather will not "patina" it will actually start to peel off. They also don't do anything in terms of customer service. I made multiple request through email and IG, but recommended for contacts, however, both were ignored.
You're better of with a Pela case tbh, they're better for the environment, quality and the build is about the same.
Nomad Goods products are horrible. I purchased an Airpods Case at this website and at first, it was fine, the quality was amazing but then it broke. So what do you do when a case breaks? You buy a new one. I was trying to take off the case and nothing. I couldn't I searched videos after videos trying solutions. I cut myself 2 times try to take it off. I stumbled among the nomad video. Now I have to buy a lightning cable? Why didn't it say that when I choose to buy it? I ended up wasting $44 just to take off the case on my Airpods. P. S My AirPods are probably all scratched up now.
Tip for consumers:
I recommend a silicone case for Airpods, not leather and hard ones to take off.
I recently bought an iPhone case from this company. The case that I received was a defective one. When I asked for a replacement, they asked me to pay return shipping charge! This is my first time that asked me to pay return shipping charge for a defective product. Very GREEDY COMPANY!
BTW, the shipping is very slow. You might have to send them an e-mail to push it.
I ordered a case for my iPhone 12 pro max on November 6. I wrote them on November 27th and they apologized because they never shipped my case. They told me that my case was going to be shipped immediately and that they will reimburse my shipping fee. On December 8th I wrote them back and they replied that they messed up my shipment once again. I demanded a full refund. They are very irresponsible and their service obviously sucks!
Credit card charged five weeks ago; products have still not shipped. BEWARE of this company. Repeated inquires have been met with lame excuses about being a small company. Pat T.
The goods take month to deliver, they are overpriced for the quality and there are even hidden import fees no one informs you about. I won't buy again!
Products used:
Wireless charger
Do not order from this company, the import charges are expensive and their customer service team couldn't care less about where your order is or how much you have to pay to import it. Stay away!
Pre-ordered a phone case on 9/24 was supposed to ship on 9/29. Item has not been received nor has shipment confirmation been given. Customer service does not respond.
Order something from them and decided to cancel after one minute, the is absoutly no way to contact the customer service or talk to anyone. Sent them an email and 8 hours later, they replied and said that order was already processed and cannot be cancel. DO NOT BUY ANYTHING FROM THEM!
Tip for consumers:
There is no help when things go wrong, I would avoid this company.
Products used:
Airpod case
I bought a coat and returned it because of faulty poppers. I have heard nothing about repair and had no response to my emails. Have I lost the coat and my money?
This case is so awesome on my phone! Been using one ever since the iPhone 8 Plus Don't hesitate in purchasing because it's WELL WORTH IT! And the smell is awesome!
It's unreal that it can take a month with no resolution to simply exchange one color band for another. Very difficult to do business with.
Tip for consumers:
Do not purchase from this company
Products used:
Watch band
Shop Nomad for our powerful and durable ballistic nylon braided charging cables. These cables are built to last.
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