HelloTech

Shelby was excellent. He was early and handled two large TVs with no issues. He was very knowledgeable about the devices and provided good tips as well. Highly recommend him to anyone looking for any tech services.

My Tech delivered outstanding customer service with a can do attitude. As soon as he surveyed the configuration of our house, he assured me he could complete the project. Finally, he stuck around to make sure I downloaded the Xfinity App correctly and it was working. Thanks

Fantastic & very knowledgeable. He was assigned to us on a priority status because our recently installed router had lost all wireless connection. He quickly found the problem & fixed it explaining the cause & resolution.

Don't provide invoices. Customer service useless, both chat and on phone. I have sent three requests for an invoice to be emailed to me. Tech was here over a week ago and still no invoice.

Oliver was on time, answered all my questions and set up the TV just as I needed it to be. He was friendly and knowledgeable and I will have no hesitation in asking for him again if I need more help!

I bought a nest camera doorbell and installation through Google. Google uses handy and Angie as their contractor and they rescheduled eight times. I canceled the last one made an appointment with Hellotech not only did they not cancel but they offered to come a day early-The actual day I made the appointment. The technician was professional, fast and courteous.
I'm definitely using Hellotech again in the future

There were several things that were problematic and Ley was great at being flexible and accommodating. We weren't able to attach the sound bar as I didn't know it needed brackets.

I have used Hello 'tech twic before and had good serive adn follow up.
This time my service has been awful from the beginning
1. I made an apt in Baton Rouge La and the tech showed up at my old address in NC
2 I never head back...eve though the field team told me that someoen would call me back and reschedule
3. I have now called back two times to reschedule...No one makes the apt and follows though with the emailed apt.as agreed...very poor.

***I am now done with Hello Tech...they have gone downhill completely...Stephanie Shipper, Business Owner

Complete garbage service. They won't let you schedule, instead you put in your availability and their most likely non existent techs pick a time. Only problem is they never do and their help line just repeats themselves over and over and ignore you. Do not use this service

Call center experience was very lacking and frustrating. Once the technician was finally assigned and onsite, he completely restored my faith in the company. Knowing he is my technician I know I'm in good hands and he will fix what I mess up.

Outdoor patio stereo stopped working, I installed a new stereo preamp and that didn't resolve it. You sent Max Latsamout who traced the speaker lines, found the shorts in the wiring and fixed the problem

The tech was EXCELLENT in diagnosing the problem and explaining to me in detail what needed to be done. He offered suggestions and also gave his professional opinion on what the job required. He had extensive knowledge of the whole TV and audio system along with what works best. It was a great experience overall as it was GREATLY APPRECIATED!

Damien was outstanding in setting up my new computer. I recommend Darian and Hello Tech for any technical computer issues that need resolving.

Mr Mohammad N was very Professional; Knowledgeable and Attentive as well as Supportive! He was very sufficient and polite as he installed my security alarm system! I am very grateful to Hello Tech tech company for providing me a great Tech Mr Mohammad N who did a great job! Also; Mr Mohammad N arrived on time and completed the job in a very successful manner! I am a satisfied customer!

The tech arrived and would not carry the television to the room it was supposed to be hung in. He arrived with a second person to help him and here are these two men in our home leaving a middle aged woman and a young girl to carry a television up stairs. It was humiliating. Although he did hang the television I was also concerned he would break my mirror on the other side of the wall he hung the tv on as well. He said because I got cheap service they weren't responsible to carry a tv to the room or to do extra stuff.
I did like that he called early on to ask about the tv and what room it was going in.
He pulled the previous bracket off the wall like he had done me such a favor. The television is mounted though, and its done well.
But fact that I had to carry the television to the room it was in myself killed this entire experience for me.

I scheduled an install and mounting service with Best Buy initially. When they finally came it was outside of the delivery window and I had to reschedule. Thank god for the miscommunication because I reached out to HelloTech the following day and they showed up at the building early and on the same day I scheduled. Which is what I needed! Call these guys first! They really saved me in a bind.

Paul was on time, friendly, and knowledgeable. He was so patient with my 11 year old who was asking him IT questions the entire time he was here. Our computer needed some work and Paul got it up and running in just one visit. Thank you so much, Paul!

Anthony was great. We had the tv mounted above the fireplace and it's perfect.

Handyman services were performed expertly and timely. Technician provided a review of services completed to ensure customer satisfaction.

Nice and courteous. On time and very helpful. A pleasure to work with

He did a awesome job. I would recommend him a again.

Patience and worked to understand my problem I now have both screens working

Great service installed the mount pretty fast. Did the job in under 15 minutes.