• HelloTech

HelloTech

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Overview

HelloTech has a rating of 3.8 stars from 453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HelloTech most frequently mention great job, and sure everything. HelloTech ranks 3rd among Computer Repair sites.

  • Service
    140
  • Value
    131
  • Returns
    51
  • Quality
    101

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.5%
Positive
97
Neutral
1
Negative
21
72
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How would you rate HelloTech?
Top Positive Review

“Expert Technician!”

Kevin S.
9/18/24

Our technician saved the day as the first tech scheduled was not available. Nizar came on time, was very professional, communicative and worked hard and fast. He listened an carried out our wishes to hang the tv on our wall. He went above and beyond helping move furniture back in place. Can't say enough good things about Nizar!

Top Critical Review

“Tech had no idea how to program ecobee.”

elizabeth n.
8/24/24

Don't provide invoices. Customer service useless, both chat and on phone. I have sent three requests for an invoice to be emailed to me. Tech was here over a week ago and still no invoice.

Reviews (453)

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Reviews that mention popular keywords

customer service (50) credit card (20)
Thumbnail of user toml1266
Arizona
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Brian is extremely professional and his product knowledge is phenomenal.

Thumbnail of user alfredov87
New York
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Services easy to set up. Tech was very polite and knowledgeable.

Thumbnail of user debrag1127
Texas
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Service was professionally and appropriately done. Juan did a great job.

Thumbnail of user chrisp2282
Virginia
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

The HelloTech finished job very quickly. Great Job!

Thumbnail of user dawnr813
Washington
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Excellent service! Friendly, patient and knowledgeable!
I would definitely contact them again!

Thumbnail of user josephm4114
Arizona
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

The tech was friendly, accommodating and professional.

Thumbnail of user michaelp5956
California
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

Things were fixed not easily, all accomplished according to the requested service agreement

Thumbnail of user claudiac628
Texas
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Very nice very respectful and very polite Very knowledge

Thumbnail of user kellyw1403
New York
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Awesome experience. Fast, thoughtful and friendly.

Thumbnail of user timothya517
Washington
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Great experience he was qualified, professional and friendly

Thumbnail of user jacquik26
Texas
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Super thorough job. He diagnosed the problem. Great communication and very friendly.

Thumbnail of user shawnr429
Washington
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

My technician was well informed and able to performed all tasks above expectations.

Thumbnail of user lonnyandannes
Colorado
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Fabulous…. Matthew O was very communicative and had great follow through.

Thumbnail of user ninaw355
Minnesota
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

On time! Fixed tv quickly. Everything works now. Reasonable fee!

Thumbnail of user suef381
Maryland
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Knew what was needed and got the job done perfectly!

Thumbnail of user sarag748
California
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Good listener, respectful, patient,professional & Very knowledgeable.

Thumbnail of user mikep1894
Texas
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Tech went beyond my expectations and arrived the same day I requested help.

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