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HelloTech has a rating of 3.8 stars from 453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HelloTech most frequently mention great job, and sure everything. HelloTech ranks 3rd among Computer Repair sites.
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Our technician saved the day as the first tech scheduled was not available. Nizar came on time, was very professional, communicative and worked hard and fast. He listened an carried out our wishes to hang the tv on our wall. He went above and beyond helping move furniture back in place. Can't say enough good things about Nizar!
Don't provide invoices. Customer service useless, both chat and on phone. I have sent three requests for an invoice to be emailed to me. Tech was here over a week ago and still no invoice.
I have used Hello 'tech twic before and had good serive adn follow up.
This time my service has been awful from the beginning
1. I made an apt in Baton Rouge La and the tech showed up at my old address in NC
2 I never head back...eve though the field team told me that someoen would call me back and reschedule
3. I have now called back two times to reschedule...No one makes the apt and follows though with the emailed apt.as agreed...very poor.
***I am now done with Hello Tech...they have gone downhill completely...Stephanie Shipper, Business Owner
Tip for consumers:
A waste of time and energy . you cnnot rely upon these poeple
Products used:
they didnt show up ...nothing
Complete garbage service. They won't let you schedule, instead you put in your availability and their most likely non existent techs pick a time. Only problem is they never do and their help line just repeats themselves over and over and ignore you. Do not use this service
Tip for consumers:
Never ever use this service
Products used:
None I never got it
Call center experience was very lacking and frustrating. Once the technician was finally assigned and onsite, he completely restored my faith in the company. Knowing he is my technician I know I'm in good hands and he will fix what I mess up.
Super easy and quick! Steve was awesome! I definitely will be using again and sharing yo family and friends!
The tech arrived and would not carry the television to the room it was supposed to be hung in. He arrived with a second person to help him and here are these two men in our home leaving a middle aged woman and a young girl to carry a television up stairs. It was humiliating. Although he did hang the television I was also concerned he would break my mirror on the other side of the wall he hung the tv on as well. He said because I got cheap service they weren't responsible to carry a tv to the room or to do extra stuff.
I did like that he called early on to ask about the tv and what room it was going in.
He pulled the previous bracket off the wall like he had done me such a favor. The television is mounted though, and its done well.
But fact that I had to carry the television to the room it was in myself killed this entire experience for me.
As promised. Huge shoutout to Jacob. He came on time and made everything so easy and smooth
Anthony was great. We had the tv mounted above the fireplace and it's perfect.
Handyman services were performed expertly and timely. Technician provided a review of services completed to ensure customer satisfaction.
Nice and courteous. On time and very helpful. A pleasure to work with
Service was fast and professional. I will recommend them over n over
He did a awesome job. I would recommend him a again.
Great service installed the mount pretty fast. Did the job in under 15 minutes.
Patience and worked to understand my problem I now have both screens working
Hello tech is a great company.Marc explained everything thing about Roku.He was very knowledgeable.Please use HelloTech if you need something like this done.
Excellent and on time.
Job well done.
Price was up front.
No bait and switch.
The Hello Tech technician was on time, polite, very knowledgable, and extremely competent. Whenever needed, I will be using Hello Tech!
Christian was awesome. He fixed the problem with my computer and created another ticket to clean it up to possibly stop another problem. Very helpful
David was super nice, pleasant and professional. He effectively mounted our flatscreen in a timely fashion, and most impactful, he consulted with us before making the final touches to ensure we'd be satisfied with the placement of our tv mount to give us full satisfaction with my husband's home office desk.
Quick and Efficient. Took the lead and shared the best optimal setup for mount location and height.
Christian was friendly and knowledgeable this guy knows his stuff!
Called to have my google nest looked at since the AC wasn't staying on properly. Figured we needed a C wire. When the tech arrived he said it's a liability issue and he doesn't install C wires BUT on the website it is advertised that they do install it. When he arrived he asked for the instruction manual but I said we don't have it. He played around with the nest wiring and came down to saying it's the C wire and he can't do anything and I was still charged the full amount. For nothing in return when I knew I needed a c wire. I reached out and voiced my concern and they came back with a 20% refund. DONT waste your money on these people. Call your local HVAC rep and they will be so much more helpful and cheaper.
The tech troubleshooted the 2 issues I had and worked to fix them. Very positive experience.
Scheduled one day before. And even came on a Sunday!
Eddie did an awesome job he installed/set up my security system quickly and explained everything after he completed the installation
Help was remote and Christian B. Fixed the problem of unwanted pop-ups (a lot of them). Thank you!
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