HelloTech has a rating of 3.8 stars from 453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HelloTech most frequently mention great job, and sure everything. HelloTech ranks 3rd among Computer Repair sites.
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Our technician saved the day as the first tech scheduled was not available. Nizar came on time, was very professional, communicative and worked hard and fast. He listened an carried out our wishes to hang the tv on our wall. He went above and beyond helping move furniture back in place. Can't say enough good things about Nizar!
Don't provide invoices. Customer service useless, both chat and on phone. I have sent three requests for an invoice to be emailed to me. Tech was here over a week ago and still no invoice.
Our technician saved the day as the first tech scheduled was not available. Nizar came on time, was very professional, communicative and worked hard and fast. He listened an carried out our wishes to hang the tv on our wall. He went above and beyond helping move furniture back in place. Can't say enough good things about Nizar!
Tech, Joseph, kept me posted on arrival time, got me up and running, and is genuinely a nice, professional person.
Would use hellotech, again, as I have in the past. Competent staff. Joseph is at the top end of my experiences.
Shelby was excellent. He was early and handled two large TVs with no issues. He was very knowledgeable about the devices and provided good tips as well. Highly recommend him to anyone looking for any tech services.
HelloTech got a technician out the same day I contacted them. Christian was the friendliest and most professional tech I have dealt with in a long time. He was very helpful and even engaged my son to some extent in the mounting process. He's the best!
My Tech delivered outstanding customer service with a can do attitude. As soon as he surveyed the configuration of our house, he assured me he could complete the project. Finally, he stuck around to make sure I downloaded the Xfinity App correctly and it was working. Thanks
I (and no one I know) could figure out how to get TV working. Megan is a very poised young lady, and polite. She read the instructions and got the TV working. I think she was surprised that I know as little as I do.
Isaian arrived on time as promised and was beyond courtesy and professional. He did an amazing job and addressed any and all issues that arise during the install to our satisfaction. Kudos to Isaian for his service and great reflection on the company.
Fantastic & very knowledgeable. He was assigned to us on a priority status because our recently installed router had lost all wireless connection. He quickly found the problem & fixed it explaining the cause & resolution.
Don't provide invoices. Customer service useless, both chat and on phone. I have sent three requests for an invoice to be emailed to me. Tech was here over a week ago and still no invoice.
Products used:
Tech to install ecobee thermostat.
Oliver was on time, answered all my questions and set up the TV just as I needed it to be. He was friendly and knowledgeable and I will have no hesitation in asking for him again if I need more help!
I bought a nest camera doorbell and installation through Google. Google uses handy and Angie as their contractor and they rescheduled eight times. I canceled the last one made an appointment with Hellotech not only did they not cancel but they offered to come a day early-The actual day I made the appointment. The technician was professional, fast and courteous.
I'm definitely using Hellotech again in the future
We required mounting a tv and Jacob was our tech. Polite and professional young man. Arrived on time and finished the task quickly. Did a great job, we were very pleased with the service.
Phillip was very courteous and professional. He walked us through the process of what he was doing. Made suggestions of where to place the tv for better viewing and less neck strain.
There were several things that were problematic and Ley was great at being flexible and accommodating. We weren't able to attach the sound bar as I didn't know it needed brackets.
Joshua was knowledgeable, efficient and friendly. Very easily mounted a very large TV and talked with me to help me figure out concealment and style. Very much appreciate his help.
Absolutely the best Tech I have ever had. He fixed everything and made my laptop useable. Thank You Hello tech!
Outdoor patio stereo stopped working, I installed a new stereo preamp and that didn't resolve it. You sent Max Latsamout who traced the speaker lines, found the shorts in the wiring and fixed the problem
The tech was EXCELLENT in diagnosing the problem and explaining to me in detail what needed to be done. He offered suggestions and also gave his professional opinion on what the job required. He had extensive knowledge of the whole TV and audio system along with what works best. It was a great experience overall as it was GREATLY APPRECIATED!
Damien was outstanding in setting up my new computer. I recommend Darian and Hello Tech for any technical computer issues that need resolving.
Mr Mohammad N was very Professional; Knowledgeable and Attentive as well as Supportive! He was very sufficient and polite as he installed my security alarm system! I am very grateful to Hello Tech tech company for providing me a great Tech Mr Mohammad N who did a great job! Also; Mr Mohammad N arrived on time and completed the job in a very successful manner! I am a satisfied customer!
I scheduled an install and mounting service with Best Buy initially. When they finally came it was outside of the delivery window and I had to reschedule. Thank god for the miscommunication because I reached out to HelloTech the following day and they showed up at the building early and on the same day I scheduled. Which is what I needed! Call these guys first! They really saved me in a bind.
Paul was on time, friendly, and knowledgeable. He was so patient with my 11 year old who was asking him IT questions the entire time he was here. Our computer needed some work and Paul got it up and running in just one visit. Thank you so much, Paul!
He would no listen when I told him he was at the wrong address he was going to cancel the job but I meet him at the wrong address that was give by the one who took my order and he had a bad attitude
I recent had a smart thermostat installed. The tech was right on time and installed the thermostat quickly and accurately, but the rep at the call center had not informed me I needed a c wire to supply a constant power source. The tech ran a line from thermostat to a transformer that plugs into my wall for the princely sum of $120 additional. This is not internal wiring, mind you; essentially, it's just a very, very expensive plug. Had I know what I'd get for this cost, I'd have called an electrician and had a C wire run internally.