• Hilife Vitamins

Hilife Vitamins

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Overview

Hilife Vitamins has a rating of 3.2 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hilife Vitamins most frequently mention free shipping, and great price. Hilife Vitamins ranks 2nd among Vitamins sites.

  • Service
    15
  • Shipping
    2
  • Quality
    102

Instant Feedback

1,218 reviews

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How would you rate Hilife Vitamins?
Top Positive Review

“Thanks”

Charol I.
7/25/21

No option for longer than one week subscription. Only 3 boxes available. Why did company change name? I've been buying this since at least year 2000... Hard to find... I need to depend on getting this. This brand singular.

Top Critical Review

“Order status”

Bruce B.
4/20/22

Still haven't received my order. I received an email stating that the delay was because the volume is so high with purchases. If they can't keep up with demand hire More people. Disappointing first Experience with high life

Reviews (124)

Rating

Timeframe

Other

Thumbnail of user chrisa1540
Ohio
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

I was told that the vitamin were in stock and being delivered. I called after 2 weeks and was told that the vitamins were out of date and no information was proved Ed for back order. Extremely frustrating!

Horrible

Reason I chose this business:

Supposedly had the product I was looking for.

Service
Quality
Thumbnail of user vickiw370
Michigan
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

I waited two weeks to receive my order before I emailed HiLife. Come to find out, they were waiting for a new shipment of the product. It would have been nice if they had told me about the delay before I contacted them. They did give me a new timeline for receiving the order and the choice to cancel the order after I contacted them.

Reason I chose this business:

Availability of product and price

Service
Quality
Thumbnail of user maryleeb8
New York
1 review
0 helpful votes
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February 28th, 2023

I ordered three vitamins on 2/21/23 and received confirmation of my order. By the 27th, I had not received and asked for the ETD. The only answer was, "order canceled." Also, no answer to phone calls.

Service
Shipping
Thumbnail of user marciaf123
Illinois
1 review
0 helpful votes
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October 2nd, 2021

My credit card was charged on the date I made a purchase. Charges shouldn't be billed until items are shipped. Several days later, order was canceled by HiLife, saying that they couldn't get product. (Product is still available from other companies.) I was also told I would receive a refund, but a month later, there has been no refund, and not even a response to my emails! The proof of my order is the order number, and the following:
$45.75

Subtotal

$45.75
Shipping

$0.00
Taxes

$0.00
Total

$45.75 USD

Tip for consumers:
Don't order from them!

Products used:
Item I ordered was canceled by HiLife, with no refund a month later.

Service
Thumbnail of user tammyf316
Oklahoma
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

I received my order in a timely manner and the packaging was very mindful to make sure the product arrived safely with no breakage or loss.

Reason I chose this business:

I was searching for a reliable source to receive my over the counter supplements by mail.

Quality
Thumbnail of user michelleh1779
Florida
1 review
0 helpful votes
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July 19th, 2021
Verified purchase
• Updated review

My first time on this site. Easy to navigate, easy checkout! You had what I was looking for and at a great price!

Reason I chose this business:

I did a search for the product I wanted, and you had it in stock, and for a good price.

Quality
My first time on this site
July 12th, 2021
Verified site experience
• Previous review

My first time on this site. Easy to navigate, easy checkout! You had what I was looking for and at a great price!

Reason I chose this business:

I did a search for the product I wanted, and you had it in stock, and for a good price.

Thumbnail of user matthewf819
Maryland
0 reviews
0 helpful votes
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June 26th, 2022
Verified purchase

I ordered this product on May 3,2022 and did not receive it until May 27,2022. A 24-day delay is absolutely inexcusable

Again, despite customer service attempting to help, the lapse between order date and receipt was 24 days

Reason I chose this business:

Lowest price I could find

* Hilife Vitamins attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user saida51
HiLife S. – Hilife Vitamins Rep

Hi Matt,

You package got lost with ups which we have no control over and when you reached out to us we sent you another package immediately and you received it. We did the right thing and hopefully you're satisfied.

Thanks,

Thumbnail of user jenniferf307
California
2 reviews
2 helpful votes
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September 12th, 2021
Verified purchase

Received the product when expected, good tracking info provided, product is just what I needed and at a great price!

Reason I chose this business:

They had the best price on the vitamins I need.

Quality
Thumbnail of user zinebs3
Morocco
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

I have been waiting for over two weeks for my order and no news, called custoimer service and said my order was on backorder but nothing was mentioned on the websitee when I checked out with my cart.

Thumbnail of user barbarag1741
Washington
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

My order of a probiotic came with a completely thawed ice pack so I am not sure if the product is any good.

Reason I chose this business:

Recommended by friend

Reason I chose this product:

Solar Ray probiotic

Quality
Thumbnail of user debrag588
Michigan
1 review
0 helpful votes
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November 5th, 2021
Verified purchase

It's been over a week since I ordered them, but I haven't received them, nor the promised email that they were even sent.

Thumbnail of user lindac4150
Michigan
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Took so long to get it forgot I had ordered it and had ordered some elsewhere later n got 2 weeks before this order arrived.

Reason I chose this business:

Used before with good results

Quality
Thumbnail of user bruceh513
Connecticut
1 review
0 helpful votes
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May 25th, 2022
Verified purchase
• Updated review

Everything has been great!, as has always been the case whenever I've previously ordered from this very fine company.: -)

Reason I chose this business:

Because I've always had excellent experiences when I've bought these same products from HiLifeVitamins in the past, their prices are excellent, & I especially appreciate getting absolutely FREE SHIPPING from them, for making sure I order from them with a sufficiently high order total amount enabling me to get absolutely free shipping on the entire order, which I always make it a point to do each & every time I place an order with this extremely excellent company.: -)

Quality
I love ordering from HILIFE VITAMINS!
February 17th, 2022
Verified purchase
• Previous review

I love ordering from HILIFE VITAMINS!: -) They're great!, & as far as I can recall I've never has a single problem with ordering from them in the course of the by now quite a few different orders I've gotten from them, & the Free Shipping I've always gotten from them [because I've always seen to it that each of my orders has always been above the minimum $$s amount for Free Shipping: -)] has always been very quick in arriving to my home.: -) Thank you HILIFE friends!: -)

Reason I chose this business:

Because I'm re-ordering a particular supplement I've been especially happy buying regularly from HILIFE, & I'm getting rather low today on my supply of this supplement which I do very much enjoy taking "almost" every single day.: -)

Quality
As has been my consistent experience in the past, I'm...
May 19th, 2021
Verified site experience
• Previous review

As has been my consistent experience in the past, I'm continuing to have a wonderful, entirely excellent experience shopping online with HiLife Vitamins today!: -)

Reason I chose this business:

Because I'd had a very good initial online shopping experience with you this past January, & today I was very happy to RE-order a number of bottles of something I'd gotten in my initial order from you, that I'm just finishing up my supply of now.: -) Thanks friends!: -) Bruce H.; Fairfield, CT., U.S. of A.: -)

This is the first time I'm RE-ordering from your company
May 10th, 2021
Verified site experience
• Previous review

This is the first time I'm RE-ordering from your company - I'm very happy dealing with your excellent company, your website is well set up & quite easy for a customer like me to find things on & place & order with, & I am absolutely THRILLED to be able to get completely free shipping on a not especially "huge" order.: -)

Reason I chose this business:

Because I'd had a very good initial online shopping experience with you this past January, & today I was very happy to RE-order a number of bottles of something I'd gotten in my initial order from you, that I'm just finishing up my supply of now.: -) Thanks friends!: -) Bruce H.; Fairfield, CT., U.S. of A.: -)

Thumbnail of user autumnj24
Michigan
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

I've taken the supplement for less than a week, I would need to take it for a minimum of 3 weeks before I notice a difference.

Reason I chose this business:

Recommended by a friend with similar health issues.

Quality
Thumbnail of user bethw407
Texas
1 review
0 helpful votes
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May 24th, 2021
Verified purchase
• Updated review

Very easy to navigate the site and find what i needed. Great selection and prices, product available that is hard to find.

Reason I chose this business:

Had the needed product that was back ordered elsewhere.

Quality
Very easy to navigate the site and find what i needed
May 15th, 2021
Verified site experience
• Previous review

Very easy to navigate the site and find what i needed. Great selection and prices.

Reason I chose this business:

Had the needed product that was back ordered elsewhere.

Thumbnail of user margaretm1654
Texas
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

I am happy to find your site and was able to order the items I have used for years. The
Service was great and delivery was speedy.

Reason I chose this business:

Comparative or better prices

Quality
Thumbnail of user delian10
Texas
1 review
0 helpful votes
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June 25th, 2021
Verified purchase

Got notification that my order had been shipped the same day I ordered. I received my order in good condition. Will buy from Hilife Vitamins again.

Reason I chose this business:

They carried the product I needed.

Quality
Thumbnail of user lynettel16
Colorado
2 reviews
0 helpful votes
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December 3rd, 2022
Verified purchase

Received several notices of delivery, and it was delivered quickly. Overall, a very pleasant experience!

Thumbnail of user irens6
New Jersey
2 reviews
0 helpful votes
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July 6th, 2021

Overall was a good experience, they have everything what you see on the website and delivery is pretty fast

Thumbnail of user reneew356
Wisconsin
3 reviews
0 helpful votes
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October 25th, 2021
Verified purchase

Process was quick, easy and priced right. I would recommend them to anyone looking for these qualities.

Reason I chose this business:

Best price I've seen for this product

Quality
Thumbnail of user anthonyb1947
New York
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Order twice from Hilife, both times receive partial shipments. Both times waited an addition 2 t0 3 weeks for rest of order to be full filled.

Reason I chose this business:

Positive customer service reviews

Service
Quality
Thumbnail of user paulaw503
California
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

I've used hilife vitamins for about 20 years or more. Everything is always just perfect. And the prices are great!

Quality
Thumbnail of user lauriec405
Arizona
1 review
0 helpful votes
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July 12th, 2021
Verified purchase
• Updated review

It went very well and I like the pricing, it was more affordable than other web sites. :)

Reason I chose this business:

Because the prices are affordable and it appears to be a reputable company.

Quality
It went very well and I like the pricing, it was more...
July 5th, 2021
Verified site experience
• Previous review

It went very well and I like the pricing, it was more affordable than other web sites. :)

Reason I chose this business:

Because the prices are affordable and it appears to be a reputable company.

Thumbnail of user dianai88
Oregon
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

The product is good but your service is horrible. It took almost a month to get my order.

Quality
Thumbnail of user irmas93
California
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Easy to order. Great supply and at a great price. I will be ordering again. Thank you!

Quality

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From the business

Supplements: HiLife Vitamins Concepts offers vitamins, nutrition supplements, herbs and homeopathic remedies which are derived from the highest quality ingredients. Health nutrition supplements we select are based on ingredients, absorption, and from client feedback on what works.

What matters the most at HiLife Vitamins is customer care - for you and your health needs. HiLife Vitamins is about quality natural health products by real people who care and share the philosophy that your health is the best investment you'll ever make!

We are absolutely dedicated to providing a large selection of highest quality, pharmaceutical grade vitamin and supplement products delivered through excellent customer service, care and commitment for our customers' optimal health, wellness and a lifestyle of vitality. We are also committed to maintaining excellence, respect, and integrity in all aspects of our operations and our conduct. Our commitment to build long-term customer relationships is based on mutual trust and respect and your total satisfaction.

The bottom line, HiLife Vitamins believes in being responsible and friendly with our customer-centered Return Policy and service, being social and informative on Facebook, Twitter and our HiLife Vitamins Blog.

Company Representative

Thumbnail of user saida51
HiLife S.

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