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I bid on multiple I tems, found out two days later my employment was doing major layoffs which inlcuded me (275 people). I contacted customer service to cancel my bids 4 full days before the auction end and their respoonse was to wait until the auctions end then they will ask the seller to cancel the sale... This is incompetence at it finest, not only did I have to pay for the autions I won they refused to answer why the bids were not cancelled a full 4 days before when their policy says 24 hours needs to be left on the aution.
I had an item sell but then the buyer didn't pay. After 5 days I cancelled in accord with their practices. They charged me a final value fee anyway. When I complained I got the run around, but after several days they refused to refund the money and said they would credit it to the next one I owed them. So they take money that isn't theirs and then refuse to refund it! They even had the nerve to say they weren't able to credit my card! According to a consulted professional, these are "questionable business practices." If you decide to sell here, watch your charges carefully!
HipComics is not only a difficult site experience, too cheap to pay decent developers, but their "customer service" (clearly a catachresis in their case) arbitrarily and capriciously suspend good honest paid accounts without ANY due course or ANY input having failed to hire employees with the right traits for customer service work and who are completely oblivious of the acronym WETCO.
Instead feature 'power tripping' individuals who allow personal feelings dictate unfounded 'professional' actions that reflect poorly on the business.
Note to anyone who pays this site - Don't let your credit card on file lapse or somehow not authorize the monthly payment just one time, one time. Result: Suspended Forever and Good Bye! Signed, HipComics~
Tip for consumers:
Stay Away! HipComics is not only a difficult site experience. Plus their "customer service" (clearly a catachresis in their case) arbitrarily and capriciously suspend good honest paid accounts without ANY due course or ANY input
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