Overview
Historical Emporium has a rating of 4.9 stars from 11,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Historical Emporium most frequently mention customer service, good quality and reasonable prices. Historical Emporium ranks 1st among Vintage Clothing sites.
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I accidentally ordered the wrong pair of boots and was able to call customer service. They were able to fix the problem right away and the calvary boots arrived.
Thank you!
The staff really goes the extra mile to answer your questions, help you select what you want/need, fill you in on the incredibly reasonable shipping fees, explain the return policy if you need to return an item, and help you with any issues if any item doesn't work. In today's world of horrible customer service, they excel.
As far as merchandise, I was trepidatious to purchase from a costume house having had personal tailors most of my life, but they have wonderful items to fit the niche specialty needs of costumes and theatre at very reasonable prices.
I highly recommend Historical Emporium.
As a professional actor, Historical Emporium has been a VERY helpful resource for me. When I audition for a project that is period specific, It helps that I have authentic wardrobe to help me stand out from other actors. The more believable i am as that character, the better chance I have of landing the role. Thank you Historical Emporium!
I had some questions on a few items, they were very helpful answering. Order was received in 2 days, items were of good quality and exactly as seen on website. I did need to return and exchange the pants for a different size (mistake on my part, I ordered my usual waist size, website does suggest measuring just below your naval, generally a size or 2 above your usual). Received replacement within 2 days, they fit perfectly! Highly recommend and I will be ordering more in the near future.
I was so shocked with the incredible customer service, ease of ordering, quality of products and fast delivery, I was stunned. I've never had such a great experience shopping, in person or online. I can't expressed how surprised and happy I was. I highly recommend Historical Emporium!
The hat my husband wanted was not in stock in his size initially, so I asked the team when they thought it might re-stock. They gave a very fair and accurate estimate as to when the hat would come back and even followed back up to let me know as soon as they had it back in the shop. Super helpful!
Leonard was the Staff Member that helped me. I found him to be knowledgeable, professional, and pleasant to talk to. My order arrived in record time! This transaction was totally pleasant and I must say that you have gained not only a new customer, but one who will recommend Historical Emporium to anyone I know looking for merchandise I know you have. Thanks, Leonard!
The Customer Service team was quick to respond to my email inquiry. They were able to accommodate my request to send the blouse I had ordered in the next size up. This change took no time at all and my order arrived without any delay!
I just received my black floral tooled single drop buscadero rig. Tooling looks nice. Quality is not quite what I hoped. But the most disappointing part is. The belt only holds "8" cartridges. They must not know about cowboy action shooting. Each stage you'll shoot 10 pistol rounds. 5 from each handgun. There is plenty more room on the belt for more loops. But that's where they take the shortcut to save materials. Time to go back to Triple K leather I guess
Staff great however even after staff subsequently sent me a second hat felt ….hat was still to large ….this is unfortunate. I guess this top hat will remain strictly a showpiece in my wardrobe. UNLESS you think a third hat felt might do the trick? How many hat felts is reasonable ……or absurd?
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members