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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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As already stated in a previous review Historical Emporium is my first choice for the clothing i enjoy wearing
Particularly when I get kind comments from friends,family and others.Always a joy to visit the 'site' and see what products new and ongoing are available,could quite easily spend it all here and end up in a 'Debtors Prison' but at least I'll be smartly dressed in front of the Judge.
I am very happy with my Trailrider vest. My wife says I look mighty fine wearing it.
And, I'm just starting: There are four, frontier style shirts that I'm going to purchase next.
- Lawrence (from Denver, Co.)
I had trouble with figuring out my correct sizes and it was easy to return and exchange my purchases. The variety of clothing available is great. I would and will buy for historical emporium again.
Fits perfectly, great quality and very fast shipping. I'm very pleased and will buy in the near future.
Customer service great! Turn around on order was quick. Very satisfied
Fast service great product
High quality clothes. Perfect for a historical film I'm doing. Super fast shipping to California. Would buy from again. Thanks!
Super quality boots and excellent customer service before my purchase (asking about sizing). Also - very fast delivery. Thank You!
Well made product and excellent delivery time.
Great clothing with quick delivery. Shirt and jacket were true to size and fit comfortably. Will buy again.
Initial order was wrong due to incorrect website photos... customer service found the right item by going to the stock shelves in person! Immediately shipped correct item with prepaid return label included... received correct item in 2 days, received credit in 3 days.
The best resolution of a mail order problem I have ever experienced, period. Doesn't get any better than this.
Thank You!
Sent wrong size ---- RAPIDLY FIXED. You're a good company.
Ray
Very good quality great service
I have ordered a number of products the price has been fair and the quality very good
I ordered the wrong size the first time around and I made a call to customer service who advised how to return the item. I returned the skirt and within a few days the corrected size was returned and i just love the skirt.
Great customer service and prompt feedback!
Beautiful quality and craftsmanship.
I have had nothing but good experiences with your products and your website. I have already recommended you to many friends and colleagues. My clothes fit well, look great, and are just what I needed to be period correct. They wear well, they feel correct, and they are well constructed.
I am thoroughly satisfied with the products and service received from HE...I will be visiting again...and often!
The ítems I bought were exactly what I envisioned and wanted. The quality Of the material was better than expected, unlike a costume with cut corners and shoddy construction.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members