HitPaw has a rating of 3.5 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HitPaw most frequently mention customer service, video enhancer, and high quality. HitPaw ranks 3rd among Video Editing sites.
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It's a great program for editing pictures and removing the background, did not find a better program for what i need, for what i use it more than good enough and not so complex as photoshop or other programs
They are totally ignorning my refund request after I declined a lifetime subscription to satisfy me. I found a daily limitation in background removal (99 images a day) that was not discoverable in the trial version and was not advertised. This doesn't fit my workflow and I asked for a refund. They offered a lifetime subscription which I declined and they have not returned emails since. Avoid this company.
The footage captured with an old video camera looks truly beautiful. It brightens up material shot at night and can smoothly convert 30fps footage into 60fps. With ongoing updates, new features are constantly being added, so I'm looking forward to using it with even greater expectations in the future.
This is a highly recommended service for those who have slightly outdated video materials. It breathes new life into past assets.
HitPaw worked wonders on our mediocre group discussion videos from last year. The software's ability to magically improve a blurred section was truly impressive! 🎥🌟
HitPaw Video Enhancer is a best video upscale programmes that other such as Movavi, VideoProc converter AI and Winxvideo. HitPaw also has a Eng team to answer you question and improve the programmes frequently. They are a best team to improve their programmes continuously.
永久ライセンスを取得し、使い始めて半年になりますが、使いやすさは良いと思います。
ただ一つ懸念されるのが、同じパソコンからアクセスしてるのにもかかわらず、違うパソコンからアクセスしてると認識される場合があるという事です。
これに対する問題については、担当の人からアドバイスをもらいました。ただ、メールでしか問題に対して応答してもらえる手段がないのは少し困りますが、メールの質問に対する返答も早いので、今のところ問題なく使えそうです。
今後も使用させてもらおうと思います。
Their product did not work. And that money back guarantee they talk about? Good luck. I literally chatted with their customer support team for over a week and they would not refund my order. They are dishonest, unprofessional, and I will never do business with them ever again.
HitPaw Video Enhancer ist ein richtig gutes Programm. Das Colorieren geht gut und sieht auch gut aus
The video enhancer seemed useful so I purchased it. However, I tried multiple settings and, while it did change the video, it definitely did not improve it. Be warned, it just makes the videos look extremely artificial. I asked for a refund and ended up going back-and-forth where HitPaw tried everything but give me a refund. I eventually managed to get 50% back from them. What a complete waste of money. You can see why they don't want to give a full free trial version - nobody would buy it! BE WARNED!
I recently purchased the HitPaw Image Enhance app with high hopes of enhancing my images effortlessly. However, my experience with the app has been disappointing and concerning.
Shortly after installing and using the app on my computer, I noticed significant performance issues, including slow operation and my PC overheating. Despite multiple attempts to troubleshoot the problem, the issues persisted, making it nearly impossible to use the app effectively.
Upon reaching out to HitPaw Support for assistance, I received a response acknowledging the overheating issue. While they suggested trying the app on another computer or upgrading to a lifetime version, I believe the root cause lies in compatibility with my current system.
In the interest of transparency and to prevent others from encountering similar issues, I feel compelled to share my experience. I advise potential users to exercise caution when considering HitPaw products, as they may encounter performance issues that could impact their computer's operation.
Overall, I cannot recommend HitPaw Image Enhance based on my experience with the app and the subsequent lack of resolution from their support team.
Tip for consumers:
I would like to emphasize the importance of proactive customer support and transparency in addressing issues. While HitPaw Support responded promptly to my inquiries, I believe more proactive measures could have been taken to address the root cause of the performance issues. I hope HitPaw considers enhancing the compatibility and performance of their products for a better user experience.
Products used:
I ended up using the HitPaw Image Enhance app, as I had initially purchased it with the intention of enhancing my images. However, I encountered significant performance issues with the app, including slow operation and my PC overheating. Despite attempting to troubleshoot the problem, the issues persisted, leading to my decision to seek assistance from HitPaw Support.
I recommend this software to everybody. HitPaw Video Enhancer certainly does as promised and improves the quality of my videos making them look so much better. Quinn from customer support is fantastic always there to help and very friendly.
Products used:
HitPaw Video Enhancer
Youtube, Instagram, Spotify are important resource for my video editing.
HitPaw Video Converter makes me happy by its easy-to-use media handling/gathering.
Tools like the vocal remover are very smart and useful.
This is a cheating company, I bought the product above to try to enhance a Ring video, but it did nothing, no change in quality, unable to identify the person, you will never differentiate between the original and the enhanced. In the trial period, they offered 30% off a product that I paid $99 for and it did not work, we went back a forward, and they never offered a full refund. Please don't waste your money or your time. Here is their initial email.
Tip for consumers:
This is a cheating company, I bought the product above to try to enhance a Ring video, but it did nothing, no change in quality, unable to identify the person, you will never differentiate between the original and the enhanced. In the trial period, they offered 30% off a product that I paid $99 for and it did not work, we went back a forward, and they never offered a full refund. please don't waste your money or your time. . Here is their initial email.
"Thank you for your reply.
1. I'm s
Products used:
hitpaw video enhancer
The rendering time is horrendous. It will take you around 7 minutes to render 1 second. After an hour I understood that I can't use this system, so I contacted them right away and asked to cancel and refund. And I got a response that I need to fix something in the system. They sent me an instruction and the buttons were not even there! So basically I paid them for a whole year and stated after an hour that it's not for me and got a response that I can go f myself. Horrible experience. Would advice everyone to avoid it!
Tip for consumers:
HORRIBLE EXPERIENCE!!!! AVOID AT ALL COST!!!!
Products used:
HitPaw Video Enhancer for Mac - 1 Year/1 PC
*I used it for about 5 minutes
I typically do not write bad reviews unless all avenues and opportunities for resolution are utilized. I did the professional route of contacting them directly in regard to the issues I was having. After purchase (WHICH btw is the only way to really test the product) I was noticing it was taking SEVERAL hours to convert less than 10% of a 1 min video. I mentioned that as well as how the final product took over 12 hrs to complete, in which the quality was horrible. After 4 email exchanges, they still refused to provide a full refund. So, I am here to protect those consumers who decide to take a chance on a product with their hard-earned money to only be thoroughly disappointed.
Tip for consumers:
Their refund policy states refund granted:
1. within 30-days of purchase - I asked for it THE FIRST DAY of purchase
2. technical issue - their technical specs aren't compatible with the majority of operating systems, therefore, its a technical issue for the consumer.
Products used:
Video Enhancing
I work with a large volume of digital content that needs to be scaled up. My choice fell on HitPaw Photo Enhancer. This user-friendly software has an intuitive interface that is suitable for both beginners and experienced photographers. I was pleasantly surprised by its powerful features that easily breathed new life into my images. One-click enhancement is nothing short of magic, instantly turning ordinary photos into vibrant, professional-looking masterpieces, and resizing to fit my needs with virtually no quality loss. Precision and control over settings such as brightness, contrast, color saturation, and scaled up allow you to personalize retouching, ensuring the perfect optimization of each photo. What really sets HitPaw Photo Enhancer apart is its speed and efficiency – no long editing sessions. Whether you're a social media enthusiast or a photography enthusiast, this tool is a must-have for anyone looking to easily enhance their visual content.
Love Hitpaw video converter. Service is awesome and helps me convert all my video and audio needs. Would recommend!
Purchased this software based on the reviews I read - the Photo Enhancer, PC version. The software repeatedly crashed on me. I contacted supported and asked for my money back due to the 30-day Refund Guarantee that they show on the check-out page. 3 weeks later, and over 5-6 emails and it still has not been refunded. Small print says it has to be due to technical issues. Sent them logs, email descriptions, etc. and still no refund. Buyer Beware!
Tip for consumers:
They do not honour the guarantees they show on the check-out page, this company is a scam
Products used:
Photo Enhancer
1. Affordable price
2. Usability - everything is done in 2 clicks.
3. Functional suitability - 10 out of 10
I have used Premiere Pro and Photoshop for watermark remover, but it is long and bulky and not ideal.
I was looking for another solution specialized. I tried several programs, but this one turned out to be the best. With respect to the developers! Everything works out of the box the way I needed it.
An example is attached. The first picture on request in google "photo with whatermark".
Tip for consumers:
If you need to remove watermarks from videos or photos, then pay attention to this product and their other products. The developers have made good algorithms. Everything works as it should.
Never ever buy any product from hitpaw they will scam you and not will refund.Hitpaw video enhancer not enhance videos its just increase little brightness i swear preview is clear but when you render video than nothing change.
I have shared Video that rendered using hitpaw video enhancer trash littraly nothing change
Tip for consumers:
Never ever buy from hitpaw anything
Products used:
Hitpaw video enhancer
I recently purchased photo editing software. I am amazed at the simplicity and power of this software that has allowed me to transform old photos into sharp images with an incredible improvement in quality and resolution.
I am also very satisfied with the assistance.
I had a problem with the installation and I immediately found the maximum help.
Excellent experience.
Salvatore Chiazzese
Palermo (Italy)
I have been using Hitpaw Watermark Remover exclusively for close to a year.
The AI feature and Matte Filling are super well made, and completely removes any trace of 99% of watermarks, making my "work" incredibly easy. Will definitely continue to recommend to my friends.
Products used:
Hitpaw Watermark Remover
I am grateful for the courteous response I received when I asked about the software. The staff took the time to provide me with detailed and helpful information, which I truly appreciate. It's always reassuring to know that there are professionals who are willing to go above and beyond to assist their clients. Thank you for your excellent service!
Products used:
HitPaw Video Enhancer
I had a few photos with watermarks and attempted to remove the watermarks with a sophisticated photo editing program. It was too much effort with mediocre results; maybe because I'm not an expert with the program. But then I found Hitpaw's Watermark Remover and it works. It is intuitive and it's easy to use. On some photos it took extra work but ultimately it did work well enough. I tried it for a month but will now extend my subscription.
Products used:
Watermark Removing software
To be honest and Truthful, I have never seen such a real voice changer like this before in my life. It sounds very human and works very well with high quality voices, have try others voice changer but they're sounds robotic and not clear. As long as I'm concerned hitpaw voice changer is the best voice changer I have right now on my PC. Please go and try it for yourself, I bet you won't regret using it. Thank you so much hitpaw for your good product.
Tip for consumers:
Everything is very helpful in this site.
Products used:
Hitpaw Voice changer
The program works. No more no less. But it is too... greedy 20$/month for 1 PC
And it's not obvious when you buy it.
20$/month is too much even without PC number limitations.
The support team proposed to reinstall OS! Could you imagine this?
The product works well, but I don't trust the company at all. I ordered it twice accidentally. They wouldn't refund me the 2nd one. I finally convinced them to give me a refund and they cancelled both of my licenses. So its a good product unless something goes wrong and then very good chance they wont do the right thing by you.
Products used:
YouTube downloader