HitPaw has a rating of 3.5 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HitPaw most frequently mention customer service, video enhancer, and high quality. HitPaw ranks 3rd among Video Editing sites.
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It's a great program for editing pictures and removing the background, did not find a better program for what i need, for what i use it more than good enough and not so complex as photoshop or other programs
They are totally ignorning my refund request after I declined a lifetime subscription to satisfy me. I found a daily limitation in background removal (99 images a day) that was not discoverable in the trial version and was not advertised. This doesn't fit my workflow and I asked for a refund. They offered a lifetime subscription which I declined and they have not returned emails since. Avoid this company.
"If you're in search of a reliable, innovative software company, look no further than HitPaw Photo Enhancer. Their team of seasoned professionals consistently exceeds expectations, offering cutting-edge solutions and exceptional customer service. They took the time to understand our specific needs and provided a tailor-made solution that greatly improved our operations. We are thrilled with the results and highly recommend HitPaw Photo Enhancer for any of you photo needs.My bushiness deal with about of photo and sometime their aren't that great but with this software save me lot of time an headaches.
Products used:
HitPaw Photo Enhancer
The service I received from the Customer service was excellent; I had a problem, and the solution was swift! A service for which I have no hesitation in stating was second to none. Not only did they deal with my situation of ordering the wrong product, My Fault I hasten to add; they at no extra cost and increased my time of use! The Photo enhancer is great, and I look forward to using all its features. Thanks Again, Cheers and good luck with future customers for your exceptional product range!
The operating experience is very good, the functions are easy to use and there are no shortcomings, and the software for downloading movies or clips and converting files is very easy to use
Very recommended!
Tip for consumers:
good software
Products used:
HitPaw Video Converter
Good service and adeguate response to my request.
Very quick in handling requests.
Thank you so much
Best regards
Iused the watermark tool and it's amazing, it's the best tool I had used it. It's a professional and useful for any content creator
Todo el contenido para bajar es muy amigable y con calidad extraordinaria, muy sencillo de utilizar y disfrutar de todas las plataformas.
Tip for consumers:
Excelente software
Products used:
video converter
HitPaw is a fast way to remove a watermark of a photo or video (I use specifically for photos). It'll took me severous minutes to do it in other tools, but with HitPaw takes seconds. The results are great.
So: these guys are blowing dust in your eyes. All they are required to do is remove the watermark and nothing else. I bought the full version and downloaded the first file and this program just failed. I assumed that maybe there was something wrong with the file and started looking for another product. I found this one watermarkremover io and uploaded my file, five minutes later the watermark was removed and I uploaded it in the highest resolution. Next I explained to the HiTpaw guys that their program does not meet my needs and does not do a simple task and ask for my money back. They replied that their program is perfect and I am a fool and we will not give you your money back, choose another product from our junk and we will replace it. But why do I need junk? I need my money.
Conclusion: don't waste your money with Hitaw - it's cheap, there are great products on the market.
Products used:
Watermark Remover for Mac
Checked out the "functional" demo. Could not export/process! Took over 10 hours to process a 5:30 second mp4! Result was horrible. Support was useless. Stopped replying when I asked for a refund! Over hyped very disappointing prodoct. Verges on a scam!
Tip for consumers:
I am not sharing my purchase information because it's private. Just want to advise. If you can't see any result with the demo. Don't risk it.
Products used:
HitPaw Video Enhancer
Let me start by saying you must have a strong video card to make this work. I installed this on a machine that couldn't handle the load and it was useless. I tried a few things with customer service and it just wasn't going to work for a video enhancer. They gave me a new activation number to use on my sons gaming computer and his has been able to convert them at a faster rate. You need a good video card, you need to know it can't work miracles out of very old camcorder movies but it does good, and their customer service was outstanding helping me.
Products used:
Video enhancer
I have been using software for quite sometime and has been found to be a very useful and effective one. It has got most of the functions for a video conversion and its functions are very user friendly. Their support staff are also very co-operative and friendly. I like this very much.
Products used:
Video converter
Summary: If you are planning to use HitPaw to download videos from a paywalled area, it likely won't work and they won't refund your money.
I used the trial version to download a single video 3 times (on 3 different computers) from the same website where I paid for an online course. Since the trial version worked well, I decided to buy the premium version. However, the premium version always gets a parsing error and cannot download the same videos as the trial version.
I contacted support and asked them to make my premium version work the same way as the trial version but they said they are unable to do so. So then what is the point of a trial version? I clearly meet the requirements to receive a full refund but they refuse to give me one.
Additionally, it appears that the links are sent to a remove server when trying to download using premium and this prevents them from downloading from a paywalled website. It is also likely that HitPaw saves all of the videos you download with the premium version so beware.
I have a ton of small, noisy images from years ago, and using HitPaw has helped me improve them more than I would've thought possible just a few years ago.
I highly recommend giving it a try.
It has also helped me greatly improve Polaroid scans.
I have been using this software for approximately 2months and I am quite satisfied with it and I have found no issues to date. I wish I had found it earlier. Simple to use and quite adaptive on its use. Please keep up the fine development of your product
It is very easy and comfortable to use. And the quality of the finished product is beyond reproach. This is the first time I have used this kind of software. I can't believe it. You should try it, too.
Products used:
HitPaw Photo Enhancer
Too many artifacts problem while trying to enhance video and it takes a very long time to process, I have switched to other Video Enhancer, asking for a refund.
The software works excellently and the watermark removal is very effective, after removing it, you cannot see the retouching. The software, which already works very well, with the latest updates, works even better and is now perfect.
HitPaw offers such a great service for those searching to find a way to get audio separated from the videos that YouTube has and I tried everything before I finally found, on YouTube, a guy that tells all about HitPaw. I tried it immediately and was thrilled that it works so fine, so quickly to get the audio I need as a musician. They are backed up with R&D teams that are ready and willing to help in any way. Thanks, HitPaw! You guys are great. Here's my five star review: ***** WooHoo!
Products used:
HitPaw Video Converter
I was shooting videos in less than ideal conditions, and the video quality wasn't great. In my search for a program to improve the video quality, I tested several programs and compared them. I chose HitPaw because it perfectly improved the video quality, allowing me to create better videos. I highly recommend it.
After I contacted the Support Team to complain about the software which is so extremely slow and not working on my laptop because it took about 2 hours to render 4 seconds, theyv'e sent me this message
"Usually, the processing speed will greatly be improved if you can use a computer with a discrete graphics card. Would you like to have a try? We can send you a new code for registering if needed.
We would also like to suggest you reduce the resolution of the video. Here is HitPaw Video Enhancer tech-specs page: https://www.hitpaw.com/tech-spec/video-enhancer.html.
So firstly they want me to change my graphic card to accommodate their software and secondly they want me to spend even more money on theri software which is not working anyway.
So no refund forthcoming.
I had a chance to use HitPaw Video Enhancer after purchasing it, I was surprised at how easy it was to use and great results. I am considering buying the Picture Enhancer to improve my picture quality as well. Good product at a good price.
I was very impressed with the remastering result of the HitPaw Video Enhancer software, it really does what it says, now I can remaster my old videos. The support service has answered all my questions with a very good disposition and cordiality, it has been a great help.
They offer a free trial to install, but once you do they require you to pay to try their product. Sorry, I had a lot of business I wanted to do with them, but I need to make sure they can do what they say. Also, DO NOT lie to people offering something that you do not fulfill.
Tip for consumers:
If you promote a FREE trial then follow through. The fact you lied about that makes me wonder what else you lie about.
Products used:
None, because they did not offer free trial to see if what they offer really works.