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Hloom has a rating of 4.5 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter, and bullet points. Hloom ranks 6th among Career Advice sites.
This company responds to reviews on average within 4 days
I do not like how you advertise that it is free, but do not allow this to be downloaded as a PDF without a MEMBERSHIP. I would have gladly paid a fee, but making me cancel a membership in order not to be charged next month as well, is disheartening.
Date of experience: April 10, 2023
You really should indicate that the template featured is NOT FREE! It says free templates on your google search and website. After spending a good amount of time on my resume, I find that I have to pay (3 bucks is not a big deal), and then you are going to try that subscription crap. I am paying the 3 bucks and canceling the subscription immediately! Scam artists!
Date of experience: June 20, 2021
To clarify, Ryann, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
You just made me pay to edit a supposedly "free" resume template during a pandemic with money I don't have. Absolutely ridiculous and I won't forget it. It was MY resume, you provided no real help to me and yet you still wanted my money!
Search of "FREE RESUME TEMPLATE" on Google Search
I didn't choose anything. I wanted a free resume template!
Date of experience: September 4, 2020
Thank you, Micheal, for reaching out and our apologies for any confusion.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
The site itself is great, and I was able to make a pretty decent resume. However, it was advertised as being able to do it all for free. So I thought it was going to be to be free to print it, but it cost money, and that's not how it as advertised. So that kind of pissed me off.
Cause I needed to make a first resume, and it kinda helped.
Date of experience: June 7, 2020
Thank you, Carly for sharing your feeling with us.
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I think you should have said I would have to pay for the service before I went through the trouble of filling out my c.v. I searched for a free service and yours was the first I came across
Chatgpt suggested it
I want a well designed resume c.v
Date of experience: March 5, 2023
Thank you for sharing your feedback with us, and we apologize for any confusion. However, we do in fact, state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://www.hloom.com/resume/templates
We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges, as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14 days once those days are up, we do not process any refunds.
For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions
We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.
Contact Us: https://www.hloom.com/contact
Its affordable for me and what I use it for, and this company really cares when communicating about billing they worked with me on payment. I have enjoyed this service for about 4 years.
Date of experience: July 17, 2023
Thanks for sharing your experience with us and for rating us!
After I spent some time developing my CV, I discovered that it is not free. You left me no option but to pay in order to get my CV because I don't want to go to another free website and spend sometime there as well.
From beginning you should show to customers that it is not free.
Because I remember your website from long time ago that you provide great CV templates and every time I recommend you to my friends. But today you let me down because I discovered it is not free as far as I recall before.
Date of experience: October 31, 2020
We’d like to clarify, Ben, that our Basic Access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Super easy and customizable! Only wish there was a bit more freedom with specific spacing and formatting, but overall was the best, especially for the affordable prices!u
Date of experience: July 27, 2023
Thank you for sharing your experience and rating us five stars!
I like to see the pricing before putting in the work. While the price is low and I don't mind paying the fee for this useful tool - I just don't like to feel tricked.
Date of experience: January 26, 2023
Thank you for your feedback, and we're sorry that you feel that way about our services. It’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
For resume making, I need to pay that information you should declare at the beginning.
At the first page it should tell us (customer) how much I need to pay.
Poor feedback
Date of experience: July 16, 2023
Thank you for sharing your feedback with us, and apologies for the confusion you may have. To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://www.hloom.com/resume/templates
We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account. In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions
We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.
https://www.hloom.com/contact
When I search in google that I want to be able to use a free template and download a that template for free. I want it to be free and l want to have unlimited access for free from a download.
Because I needed to update and download my resume
Date of experience: March 22, 2023
Thank you for sharing your feedback with us, and our apologies for any confusion. However, we do in fact, state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://www.hloom.com/resume/templates
We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges, as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14 days once those days are up, we do not process any refunds.
For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions
We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.
https://www.hloom.com/contact
It was so helpful and it made it so easy to create and every step by step guidance was so helpful
It was an option
Date of experience: June 24, 2024
Hello,
You made our day with your review, thank you!
I think you could have been more upfront with the pricing instead of waiting for me to complete my cv. Obviously it works as a tactic but feels shady.
Date of experience: August 24, 2023
Thank you for taking the time to share your feedback with us, and our apologies for the confusion; please know that we estate everything beforehand and you can find all the information about our services at our Terms and Conditions page: https://www.hloom.com/terms-and-conditions.
Please contact our customer support if you need assistance: https://www.hloom.com/contact
They will be happy to assist you!
The regular price is quite expensive. I tried HLoom out of curiosity to see how it works and it is really easy and well done! I will probably cancel but for now will pay the 3 dollars in case I need it in the future.
Randomly selected it from a search
I am a manager and wanted to see what resume apps were available
Date of experience: April 25, 2020
Thank you for sharing your experience with us, Tammy. Our team prides itself on providing top-notch customer service and your feedback helps us tremendously.
The convenience of this website was so worth the money. Thank you. It has been two weeks since I made my resume with Hloom and the day after I sent my resume I was called for the job. Great price to pay for this remarkably easy resume.
I needed a resume that stood out
Affordable and exactly what I was looking for
Date of experience: May 12, 2020
You're welcome always, Linda, and thank you for sharing your detailed satisfaction with our resume builder.
The convenience of this website was so worth the money. Thank you
I needed a resume that stood out
Affordable and exactly what I was looking for
Date of experience: April 28, 2020
This site was amazing! My old resume was a big mess and i had my work history all over the place as far as wording. Hloom option to look up my job title and select the skills that best described my work was amazing. I now have a nice clean resume.
I needed help writing a resume worth hiring
The end result looks amazing
Date of experience: October 27, 2020
We’re thankful for the amazing feedback you have given us, Lorraine!
Easy to use, and the automatic responses were extremely helpful.
Convenience
Date of experience: June 21, 2024
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
While the resume was parsed very accurately, the information should have been properly indexed with bullets or numbers. Post Hloom created the resume i had to manually fine tune the resume
For an interview in internal organization
Date of experience: May 22, 2023
Thank you for sharing your feedback with us. We’ve taken note of your feedback, and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
It has many models of resume and information that can be used.
Needed to fix my resume
Date of experience: June 20, 2024
Hello,
Thank you so much! We appreciate the positive review!
I had 2 instances where the site timed out, I had to hit a reload/refresh que and it swipped the previously entered data on the section I was working on at that time
Popped up at the top of my search list options and the templates looked attractive
The low introductory cost to get a polished product. The value exceeds the product and my willingness to give the program a try and to recommend it to others.
Date of experience: March 5, 2023
Thank you for sharing your experience and for rating us!
Ive had a great experience building my resume at Hloom, its a professional website and very easy to use. But i was surprised that i had to fill my account number and pay in order to download my resume, i thought it was free. Anyway, i loved it.
I chose hloom by a recommendation from a friend of mine. Then i found it easy and pro.
They're good
Date of experience: September 8, 2020
Thank you for sharing your feedback and for giving us a great rating.
Ive had a great experience building my resume at Hloom, its a professional website and very easy to use. But i was surprised that i had to fill my account number and pay in order to download my resume, i thought it was free
Date of experience: August 31, 2020
Creating a resume was much easier with it. Thanks to the tool, making my resume was a breeze!
I found it quick on google image then I tried it out for myself.
Date of experience: June 19, 2024
Hello,
Thank you for your review. Glad we were able to help!
Great assistance & very nice templates. Low price but 4 stars bc i now have to cancel or you will charge me more after 14 days. Also theres no upfront info abouyt cost
Date of experience: October 9, 2023
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
The site is very good, I am happy with everything, I solved all my problems and did not need to ask others for help.
Date of experience: March 5, 2024
Hello,
Thank you so much for your positive feedback! We're delighted to hear that you found our site helpful and that it allowed you to resolve your issues independently. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support and are here to help whenever you need us.
I hate that I thought I was using a free template until I tried to save all of the work I had already put into it. The template is great, I just hate feeling manipulated. I don't mind paying for the template, but it would be nice to know upfront. It would also be nice to have a one time payment option. Now I have to set an alarm on my phone to cancel my subscription after I get the ONE letter that I need. Just INCONVENIENT. It also seems like a dishonest way to make extra money off of people who neglect to cancel their subscriptions.
Date of experience: July 11, 2020
Thank you, Kevin, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that.
Our goal is simple - to help job seekers from every walk of life kick-start a promising career with confidence. From first-generation career seekers looking for their first job to experienced professionals seeking their next challenge, Hloom provides you with a wealth of resume templates, examples and tools alongside step-by-step advice to help and hone your career journey.
Crafted by career experts, Hloom’s resume builder provides the best experience you will find online. Our downloadable templates will generate examples based on your needs that you can customize for any job!
Thank you for sharing your feedback with us, and our apologies for any confusion. However, we do in fact, state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://www.hloom.com/resume/templates
We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges, as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14 days once those days are up, we do not process any refunds.
For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions
We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.
Contact Us: https://www.hloom.com/contact