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    Hloom

2024 CUSTOMER CHOICE AWARD

Hloom

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Overview

Hloom has a rating of 4.5 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter, and bullet points. Hloom ranks 6th among Career Advice sites.

  • Service
    15
  • Value
    30
  • Quality
    33

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 88%
Positive
147
Neutral
8
Negative
12
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How would you rate Hloom?

Reviews (3,571)

Rating

Timeframe

Other

Reviews that mention popular keywords

great service (6) great tool (6) great experience (7) 2 hours (3) great templates (3)
Thumbnail of user aralia8q
Argentina
3 reviews
0 helpful votes
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February 16th, 2023

Hloom helped me refine my resume. Now it looks professional and I like it. But when writing a resume, they made a typo. Good thing I noticed. It wouldn't be nice

Date of experience: February 14, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your experience, and apologies for the mistake.

If you need assistance in the future, please don't hesitate to contact us at: https://www.hloom.com/contact

Thumbnail of user crystalc1083
Illinois
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

False advertising. I thought I could get a free copy but I had to pay anyway.

Reason I chose this business:

I was referred to this website for having free resume services but that was not true. I still had to pay something.

Date of experience: July 26, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

We apologize for any confusion. To clarify, our basic services are free, but access to certain premium features requires a subscription.

To download in plain text format, click “Download,” then select “Plain Text (.Txt)” from the drop-down menu.

We hope this information resolves your concerns. If you have any more questions, please don’t hesitate to reach out. We’re here to assist you.

Thank you,
Customer Service Team

Thumbnail of user cynthiap1445
Wisconsin
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

This has been a great help. I have never been able to find another site that actually helped spruce up my resume so it looked good.

Reason I chose this business:

Found it as a resource through my local library

Reason I chose this product:

I needed to generate a professional resume on a time crunch and paying under three dollars for a resume that finally looks professional is worth it.

Date of experience: January 12, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for this great feedback and for rating us!

Thumbnail of user johnd4167
Texas
2 reviews
0 helpful votes
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October 2nd, 2020
Verified purchase

Resume was great. Listing the service as "FREE" is criminally misleading. Beware, nothing free about their service before wasting 6 hours of your time.

Reason I chose this business:

Internet advertised as "FREE"

Date of experience: October 1, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

To clarify, we are in fact free, John.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user isabellab214
Washington
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

Forcing users to pay only after slaving away at their resume for hours, under the belief that the template was free, is extremely misleading and in poor taste.

Date of experience: October 28, 2022

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Hello, Isabella. We're sorry you feel this way about our services. We do, in fact, have downloadable plain text version templates here: https://www.hloom.com/resources/templates/more. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.

https://www.hloom.com/contact

As always, thank you for reaching out, and we look forward to hearing from you!

Thumbnail of user daniellet579
New Jersey
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

It was very user friendly. I will be using it again and recommend to anyone who needs a new resume or cover letter.

Reason I chose this business:

Class assignment

Date of experience: March 29, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for this great feedback and for rating us!

Thumbnail of user araenac
Florida
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Very easy to use. Used previously however didn't realize prescription was running for months. Would like option to freeze and come back.

Reason I chose this business:

Looking for new position and wanted to update resume

Date of experience: June 24, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your experience and rating us five stars!

Thumbnail of user mariab2373
New York
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Great experience, platform easy to navigate. Step by step guide on what to fill out and it even has ideas of skills that you can put in your resume.

Reason I chose this business:

I needed help with my resume. I didn’t know which template to use, the website made it so much easier.

Date of experience: June 5, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you so much for reviewing us. We're so happy that you had the best experience with us.

Thumbnail of user elizabethq105
Tennessee
1 review
0 helpful votes
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May 15th, 2020
Verified purchase

I feel this site advertised free resume templates and allowed my to build a complete resume but gave no free option of doing anything with it. Very deceptive.

Date of experience: May 14, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

We regret to hear that you feel this way, Elizabeth.

We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

Thumbnail of user cynthiax296
Oregon
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

Not very upfront about pricing at first but made up for it with great design and layout. Hopefully, it works out and everything continues to be user-friendly.

Reason I chose this business:

Actually, I didn't, I was kind of tricked. I thought this was a completely free service but when I got to the print your resume part it asked for money, but since I was so impressed with how the resume turned out looking I decided to try the free trial.

Reason I chose this product:

The week-long free trial showed me how easy Hloom makes it to change your resume according to the job your applying for. It also makes creating and editing cover letters a breeze and just like the resume, you can make, then download (in every format) as many different ones as you like.

Date of experience: June 1, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Our website offers a basic access account completely free which allows you to download a plain text version, Cynthia.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.

In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!

Thumbnail of user davids9845
Tennessee
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

I understand why, but waiting until the end to talk about the price creates a bad experience and will make me not come back in the future.

Date of experience: February 24, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Our apologies for the negative experience; we would love to speak with you directly to investigate this matter and find a solution for you. In fact, we're committed to changing your opinion of us and making sure you receive the excellent customer service we pride ourselves on, so please get in touch with our Customer Service Team as soon as possible using the link provided below.

Contact Us: https://www.hloom.com/contact

Thumbnail of user do190
Florida
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Excellent customer service (ALEJANDRO). Easy to create a resume.

Date of experience: October 25, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you for leaving a five-star shout-out for our agent, Alejandro!

Thumbnail of user jesseh393
California
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Implementing all of my resumes information was not only great but the template choices are nothing but exactly what you are looking for! Highly recommend :)

Date of experience: April 25, 2022

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user bryann290
Iowa
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

I would have been nice if the program had imported the information from my resume with more accuracy.

Date of experience: July 6, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback and for rating us!

Thumbnail of user kimberlyp723
Colorado
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

The resume building was good. But it is not free like they say to download u have to pay for a subscription which is only 2.98 for 14 days then either cancel or 24.98 a month

Date of experience: April 17, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

To clarify, Kimberly, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user drickr
India
9 reviews
1 helpful vote
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December 3rd, 2020

I have been using the Hloom to create my own flayers to promote my business. Its very easy to make flayer using their pre-formatted ones. All i have to do is just download them and make necessary changes according to my event.

Date of experience: December 1, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Drick, your feedback is always welcome!

Thumbnail of user terrif107
Wisconsin
1 review
0 helpful votes
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October 27th, 2020
Verified purchase

It was a good experience but transparency is your friend. Please let your customers know the pricing details prior to starting the resume building process.

Date of experience: October 23, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Terri, for sharing your thoughts. Our website offers a Basic Access account completely free which allows you to download a plain text version.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user martino279
Canada
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Impressive with the format and edited services on my resume and cover letter

Reason I chose this business:

I chose Hloom to assist me secure industrial support jobs

Date of experience: July 19, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user paulap760
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

This was an easy to understand format which produced a very professional resume

Reason I chose this business:

I have used this company in the past

Date of experience: June 5, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

This was so very easy to use and I will def recommend...
March 24th, 2023
Verified purchase
• Previous review

This was so very easy to use and I will def recommend this to all of my friends.

Reason I chose this business:

Friend recommended it.

Date of experience: March 23, 2023

Thumbnail of user juliusr70
Wisconsin
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Really not sure of how this is going to work, this is my first time using this service.

Reason I chose this business:

Came up in the search bar.

Date of experience: June 4, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you for taking the time to leave us a review! We're here to help with any questions you may have. Please feel free to reach out to us at customerservice@hloom.com.

Best regards,
Customer Service Team

Thumbnail of user karena2453
New York
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

GREAT THATS REALLY ALL THERE IS TO SAY AT THIS POINT. ITS NOT FUN BEING THAT I NEED TO TYPE THIS THOUGH

Reason I chose this business:

RESUME NEED

Date of experience: May 25, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you for sharing your experience with us and for taking the time to leave us a 5-star review!

Thumbnail of user alexv380
Tennessee
2 reviews
0 helpful votes
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May 24th, 2021
Verified purchase

I thought it was free?, then you hit me with the fee, not bad but it is deceiving, i would rather go to a site that lets me know the charges up f ront.

Reason I chose this business:

Because Google suggested it, Big $#*!en Mistake

Date of experience: May 18, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user alejandroh83
Michigan
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Very User friendly and helpful in completing and formatting a resume. Plenty of options to pick from.

Reason I chose this business:

I searched for good resume templates and Hloom came up. I like that its straight forward and easy to use.

Date of experience: June 5, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for taking some time to review us; we love to hear from our users as it provides us with valuable feedback that helps us serve customers like you better.

Thumbnail of user jennayd
Georgia
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

I loved using the resume and cover letter templates from Hloom. They were so easy to use and look very professional.

Date of experience: April 6, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Amazing to hear, Jennay! Happy that you love our templates!

Thumbnail of user jensenv3
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

So far this is the best template I've been able to use for my needs. It would be nice if the formatting option allowed you to change the size on different clumps, reagrdless of section.

Reason I chose this product:

It fits my resume and looks nice

Date of experience: August 1, 2022

Thumbnail of user xiarap
Xiara P. – Hloom Rep

So glad you meet your expectations with our resume builder, thank you so much for ratings us!

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From the business

Our goal is simple - to help job seekers from every walk of life kick-start a promising career with confidence. From first-generation career seekers looking for their first job to experienced professionals seeking their next challenge, Hloom provides you with a wealth of resume templates, examples and tools alongside step-by-step advice to help and hone your career journey.

Business History

Crafted by career experts, Hloom’s resume builder provides the best experience you will find online. Our downloadable templates will generate examples based on your needs that you can customize for any job!

Company Representative

Thumbnail of user dougj2
Laura T.
Typically responds within 4 days

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