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    Hloom

2024 CUSTOMER CHOICE AWARD

Hloom

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Overview

Hloom has a rating of 4.5 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter, and bullet points. Hloom ranks 6th among Career Advice sites.

  • Service
    15
  • Value
    30
  • Quality
    33

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 87.9%
Positive
145
Neutral
8
Negative
12
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How would you rate Hloom?

Reviews (3,571)

Rating

Timeframe

Other

Reviews that mention popular keywords

great service (6) great tool (6) great experience (7) 2 hours (3) great templates (3)
Thumbnail of user mareel16
California
1 review
0 helpful votes
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April 6th, 2024
Verified purchase
Reason I chose this business:

Looking for a new job

Date of experience: March 27, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user mohammeds324
India
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Hi,It has been a very good experience and knowledge through Hloom regarding Curriculum Vitae preparation.

Thanks & Regards
Sohail Akram

Reason I chose this business:

For Resume Preparation.

Date of experience: December 3, 2023

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user galiciag
Arizona
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

I feel like the "free" was a little clickbaity. Just be upfront that I have to pay $3

Reason I chose this business:

Found it on google when I searched for free resume templates

Date of experience: July 27, 2023

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your experience and rating us!

Thumbnail of user lisaw1008
New York
1 review
0 helpful votes
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July 7th, 2020
Verified purchase

I really liked how this assisted you in creating the resume. HOWEVER, spent over 2 hours on this to find out that I had to pay for all the work I had done or I get nothing.

Reason I chose this business:

Thought it was free

Reason I chose this product:

Thought it was free

Date of experience: July 6, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Lisa, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that.

With that in mind, we’ve passed your comments along to our team so we can keep improving

Thumbnail of user ryanb1565
Wisconsin
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Did not know we had to pay until all the way at the end and I spent an hour on the website.

Reason I chose this business:

Different templates

Date of experience: March 5, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for taking the time to share your feedback; we always appreciate it.

Thumbnail of user cecilyg3
Virginia
1 review
0 helpful votes
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September 28th, 2020
Verified purchase

Super easy to use! Loved all the available tools and expert suggestions. My resume is complete, and now onto my cover letter!

Reason I chose this business:

Needed to revamp my resume.

Reason I chose this product:

Great price for the amount of access I require.

Date of experience: September 23, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Cecily, for sharing your experience!

Thumbnail of user donitaf1
North Carolina
1 review
0 helpful votes
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May 28th, 2020
Verified purchase

This is a great tool to help someone get a jump start on going to the next level in their career moves.

Reason I chose this business:

My husband referred me.

Reason I chose this product:

The cover letter and resume features.

Date of experience: May 27, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your feedback and for giving us a great rating, Donita.

Thumbnail of user paulaw239
Massachusetts
1 review
0 helpful votes
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April 30th, 2020
Verified purchase

User friendly- but it was advertised as free. I put in all the effort just to find out I have to pay.

Reason I chose this business:

It was advertised as free

Reason I chose this product:

I had already put in all the work to create the resume. I didn’t want to lose my work.

Date of experience: April 28, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

We truly appreciate the four-stars and your feedback, Paula happy customers make our days brighter.

Thumbnail of user johnc6085
GB
1 review
0 helpful votes
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March 22nd, 2021
Verified purchase

Looks very professional now I will be sending it to a CV specialist to see what they say for feedback

Reason I chose this product:

Needed a good CV

Date of experience: March 10, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user oliverh208
Kentucky
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Fantastic Service, easy to use! Thank You! Very helpful in my job search!

Reason I chose this business:

Google search to improve and create a better resume

Date of experience: March 15, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

You made our day with your review, thank you!

Thumbnail of user priyankac49
India
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Overall it was good. However more templates could be added

Reason I chose this business:

Suggested by friend

Date of experience: March 13, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

Thank you for your feedback and rating! We're glad to hear that your overall experience was positive. We appreciate your suggestion regarding adding more templates, and we'll definitely consider it as we continue to enhance our services. We hope to offer you even more options in the future!

Thumbnail of user abioduna31
Georgia
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

I am still surprised that my CV rating on ATS is just 37%.
I had good exprience of the process

Reason I chose this business:

Because of the simple steps approach

Date of experience: September 1, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback with us, if you need assistance please reach out to our customer service team at: https://www.hloom.com/contact

Thumbnail of user vanesar7
California
1 review
0 helpful votes
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June 11th, 2021
Verified purchase

Easy to use, great time saver since I could upload my resume. The system was effective in auto-inputting all information in the correct spots.

Reason I chose this business:

Resume building

Reason I chose this product:

Friend recommended

Date of experience: June 4, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jenniferm5200
New York
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Changed my resume in less than 30 minutes to the modern resume that was needed

Reason I chose this product:

Too inpatient to do resume in modern format

Date of experience: March 14, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback and for rating us five stars! We're so happy that our builder helped you in the quickest way!

Thumbnail of user melissam3416
Australia
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

Need a quick resume to send an application. Haven't updated my resume in 20 years.

Date of experience: April 10, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you so much for rating us, and good luck!

Thumbnail of user ebonyf13
New York
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

It would had been nice to know that you had to pay money to get my resume but oh well, nothing is free in this life

Reason I chose this product:

I had no choice

Date of experience: July 15, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Ebony, for taking the time to rate us, for the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user tonyv323
Nevada
1 review
0 helpful votes
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May 4th, 2020
Verified purchase

Thank you so much for providing an excellent platform for graduate students crafting admissions resumes!

Reason I chose this business:

Heard from a friend

Date of experience: May 2, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

You are most welcome, Tony!

Thumbnail of user josephl1818
Nevada
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Thought this was going to be free. Only $2.80 but basically advertising as free is a little scummy. It's only $2.80, just tell us that upfront.

Date of experience: August 16, 2022

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for taking the time to share your thoughts, and our apologies for the negative impression of our company. Just know that we do state everything upfront ordering in our terms and conditions: https://www.hloom.com/terms-and-conditions

Thumbnail of user sailingt
District of Columbia
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

I dont like that you make it so that you create the resume before asking for payment.

Date of experience: February 28, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello,

We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.

We do not provide a one-time payment option. Our 14-day trial automatically renews to our monthly access until you decide it meets your expectations and choose to cancel your subscription. To avoid any misunderstandings, this information is provided before, during, and after the subscription purchase. We also include this information in the welcome email sent during the purchase.

We would be happy to assist with your refund request. Please be on the lookout for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.

Thank you for your time!

Thumbnail of user susanq146
Connecticut
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

I wish i had know this service came at a price before I invested time in filling it out the template.

Date of experience: July 20, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Susan, for sharing your feedback with us, our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user trinap41
Indiana
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

It would be nice to be able to move dates within the work history area and have full control over formatting

Date of experience: February 20, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Trina, we're always open to new suggestions for improvement!

Thumbnail of user sarag925
Maryland
1 review
0 helpful votes
  • Send Message
March 12th, 2024
Verified purchase

You made this seem free then charged with auto renew. Questionable.

Date of experience: March 2, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello,

I hope this email finds you well.

There seems to have been a misunderstanding, and we would like to take the opportunity to clarify any concerns. We apologize for any inconvenience this may have caused. We were able to process your cancelation request.

Although our subscriptions are non-refundable, as stated in our policy, we have decided to process the requested refund, as a sign of goodwill. You should have received a system-generated email with the refund confirmation. Allow 7 - 14 business days for the refund to be reflected in your account.

We are thankful for the feedback you have given us, as it helps us so much! That said, if your opinion of us has improved based on your Customer Service experience, we would love it if you would consider revising your comments and rating of us. It would make a huge difference for us and would help us continue providing A+ Customer Service for our customers.

Thumbnail of user christinem3123
California
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Great & easy. Simple formats & great selections.
I would recommend it to anyone.

Reason I chose this business:

Just looking & liked what was offered.

Date of experience: February 28, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello,

You made our day with your review, thank you!

Thumbnail of user crystinac2
New Jersey
1 review
0 helpful votes
  • Send Message
January 6th, 2024
Verified purchase

Great website for creating resumes! So helpful to have role-specific content to build from.

Reason I chose this business:

Past customer

Date of experience: January 6, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user melissat1614
South Carolina
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase
Reason I chose this business:

Found on youtube

Date of experience: February 28, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello,

Thank you for sharing your experience with us!

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From the business

Our goal is simple - to help job seekers from every walk of life kick-start a promising career with confidence. From first-generation career seekers looking for their first job to experienced professionals seeking their next challenge, Hloom provides you with a wealth of resume templates, examples and tools alongside step-by-step advice to help and hone your career journey.

Business History

Crafted by career experts, Hloom’s resume builder provides the best experience you will find online. Our downloadable templates will generate examples based on your needs that you can customize for any job!

Company Representative

Thumbnail of user dougj2
Laura T.
Typically responds within 4 days

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