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    Hloom

2024 CUSTOMER CHOICE AWARD

Hloom

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Overview

Hloom has a rating of 4.5 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter, and bullet points. Hloom ranks 6th among Career Advice sites.

  • Service
    15
  • Value
    30
  • Quality
    33

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 87.9%
Positive
145
Neutral
8
Negative
12
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How would you rate Hloom?

Reviews (3,571)

Rating

Timeframe

Other

Reviews that mention popular keywords

great service (6) great tool (6) great experience (7) 2 hours (3) great templates (3)
Thumbnail of user calvinp116
Florida
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Good except that my payment was declined without it even hitting my bank

Date of experience: April 12, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you so much for rating us.

If you need assistance, please don't hesitate to reach out our customer service team at: https://www.hloom.com/contact

Thumbnail of user amyr619
Pennsylvania
1 review
0 helpful votes
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February 1st, 2024
Verified purchase
• Updated review

In no time at all, you can build a beautiful resume. I am so grateful for your help.

Reason I chose this business:

I saw example resumes on the computer and knew that was what I needed.

Date of experience: February 1, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

Thank you so much for your kind words! We're thrilled to hear that you're grateful for our help. If there's anything more we can assist you with or if you have any feedback to share, please feel free to reach out. We're here for you!

Super quick and customized to meet your immediate needs
July 6th, 2020
Verified purchase
• Previous review
Reason I chose this business:

I searched the world wide web.

Reason I chose this product:

To write my resume using an existing format.

Date of experience: July 1, 2020

Thumbnail of user andreiz14
Switzerland
1 review
0 helpful votes
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January 22nd, 2024
Verified purchase

A pleasant and very helpful experience, thank you very much

Date of experience: January 22, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to understand our members' needs and preferences better.

Thumbnail of user christopherm2688
Canada
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

It is a good site to make a resume. I am satisfied and already have a job interview

Date of experience: March 29, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback and rating us!

Thumbnail of user roberti200
Florida
1 review
0 helpful votes
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April 8th, 2020
Verified purchase

Quick and very user friendly! Really appreciated the ease of use and the prediction part for skills etc

Reason I chose this business:

Internet search

Reason I chose this product:

Needed to revamp my resume to re-enter corporate

Date of experience: April 8, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

We appreciate you taking a moment to share your satisfaction with us, Robert.

Thumbnail of user sonals25
Texas
1 review
0 helpful votes
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April 22nd, 2020
Verified purchase

Its my first time I am hoping I wont have any trouble downloading my resume to my computer. So far good experience.

Reason I chose this business:

Easy template, website to navigate, and reasonable fee.

Reason I chose this product:

Same as above

Date of experience: April 21, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Keep going and soon you will have a brand new resume to help you land your dream job, Sonal.

Thumbnail of user erict410
Florida
1 review
0 helpful votes
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May 22nd, 2020
Verified purchase

You need to be a bit more direct with setting the expectation that there will be a 2.80 charge at the end of the purchase.

Date of experience: May 21, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Hello, Eric

We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

Thumbnail of user nicholasp396
Canada
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Very easy to use for a high schooler with no job experience. Helpful tips. Highly recommend for all levels of job seekers.

Date of experience: March 31, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user stevenx86
Wisconsin
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

This helped my resume so much! I was really stressed about what to do in the resumes. Thank you Hloom so much!

Date of experience: June 26, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Steven, for trusting us in building your new resume!

Thumbnail of user guillaumen7
France
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Great help, but the webpage crashed just when I was finishing my resume. Had to wait for ages for it to refresh.

Reason I chose this business:

Because I'm lazy and not good at making a resume.

Reason I chose this product:

To gain time.

Date of experience: August 23, 2022

Thumbnail of user xiarap
Xiara P. – Hloom Rep

We're sorry that you experience this kind of issue, Guillaume. I hope you have your resume saved and thank you so much for rating us!

Thumbnail of user revt6
Illinois
2 reviews
0 helpful votes
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October 22nd, 2021
Verified purchase

Well, I thought it was going to be free, so to find out that it isn't as I wrap it up is pretty cold.

Reason I chose this business:

Because I found it recommended on a site that noted, these resumes are completely free.

Date of experience: October 18, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Rev, for taking the time to rate us.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user kristyy25
Illinois
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Deceptive. I was told it was free, then charged at the end.

Reason I chose this business:

Saw an ad that it was free

Date of experience: June 29, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback with us, and our apologize for the confusion.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here: https://www.hloom.com/resume/templates

We also provide a full access account for a small fee that grants you 14 days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

For more information, please visit our website or call our customer service tea at: https://www.hloom.com/contact.

We'll be happy to assist you!

Thumbnail of user burakb7
Turkey
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

Sometimes website cache loads up too much and it becomes very unresponsive
To use.

Reason I chose this business:

I'd like to build my CV with the convenience and price tag of the website.

Date of experience: January 17, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

Thank you for bringing this issue to our attention, and we apologize for any inconvenience you've experienced. We appreciate your feedback about the website's responsiveness, and we're actively working to optimize our system.

Please feel free to reach out if you encounter further difficulties or have additional feedback. We value your input, and your experience is important to us. Thank you for your patience and for using our service.

Thumbnail of user madisono237
Colorado
1 review
0 helpful votes
  • Send Message
January 15th, 2024
Verified purchase

Date of experience: January 15, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

Thank you so much for your positive review! We're thrilled to hear that you found our service super easy to use and that it helped you create a professional-looking resume. Your satisfaction is our priority, and we're delighted to have played a part in your job application process.

Thumbnail of user susans6470
New Jersey
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Advertise as free resume template but then you have to pay at the end.

Cancelled my subscription.

Reason I chose this business:

For free resume template.

Service

Date of experience: January 15, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello!

Thank you for sharing your experience, and we apologize for any confusion. We aim to provide transparency about our services, and we're sorry to hear about the misunderstanding. While we offer free resume templates, certain premium features may require payment. We'll take your feedback into consideration to ensure clearer communication in the future. If there's anything specific you'd like assistance with or if you have further comments,

Thumbnail of user samuels896
Washington
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Very easy to use program and the finished product looks very professional.

Date of experience: May 15, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your experience and rating us five stars!

Thumbnail of user christineg1672
Australia
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Very easy to use and easy formatting. Impressed that I can move across templates and edit easily

Reason I chose this business:

Discovered website online and was happy with the variety of templates

Date of experience: May 23, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Great to hear; thank you for sharing your experience with us!

Thumbnail of user haroonk11
Australia
1 review
0 helpful votes
  • Send Message
April 28th, 2023
Verified purchase

No confirmation screen after package selection no start and end date clarity

Date of experience: April 26, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback with us. At Hloom, we take our user’s feedback very seriously; know that we hear you, and we’re here for you; when you have a chance, please get in touch with our Customer Service Team using the link below.

Contact us: https://www.hloom.com/contact

Thumbnail of user tiarah48
Maryland
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

I thought this was free until I completed the resume and had to pay to retrieve it...

Date of experience: March 24, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback with us, and our apologies for any confusion. However, we do in fact, state everything up-front in order for our users to be aware of the products and services that we offer.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:

https://www.hloom.com/resume/templates

We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.

As for the refund policy, we do not process any refunds on recurring charges, as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14 days once those days are up, we do not process any refunds.

For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions

We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.

Contact Us: https://www.hloom.com/contact

Thumbnail of user rebeccam2672
Colorado
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Great description of past work experience that matched with my career experience.

Reason I chose this business:

Applying for a job.

Date of experience: July 24, 2023

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your experience and rating us five stars!

Thumbnail of user allisterb2
Canada
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

Great and wonderful, so simple to use. Excellent would recommend to friends.

Still waiting for refund

Service

Date of experience: September 16, 2023

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user deborahg1761
Virginia
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

I keep wondering if I will be able to actually print the resume. So far, so good.

Reason I chose this business:

Google search; needed a resume ready soon

Reason I chose this product:

I like the look of the template

Service

Date of experience: January 26, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you so much for reviewing us. We're so happy that you had the best experience with us.

Thumbnail of user thuyh27
California
1 review
0 helpful votes
  • Send Message
April 12th, 2023
Verified purchase

It's a really nice template and I appreciate the help! The payment is a little odd though.

Reason I chose this business:

The templates looked really appealing and helpful! I enjoyed the color variations.

Date of experience: April 11, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for taking the time to rate us!

Thumbnail of user donnaa1517
Illinois
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

A simple process allowing me to create a resume quickly & professionally.

Reason I chose this business:

Found through Google

Date of experience: May 9, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for rating us!

Thumbnail of user anandk80
Saudi Arabia
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Subscription is a little expensive for a job seeker who lost his job in the workforce downsizing

Reason I chose this business:

To make my resume ATS friendly

Date of experience: April 14, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback and rating us!

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From the business

Our goal is simple - to help job seekers from every walk of life kick-start a promising career with confidence. From first-generation career seekers looking for their first job to experienced professionals seeking their next challenge, Hloom provides you with a wealth of resume templates, examples and tools alongside step-by-step advice to help and hone your career journey.

Business History

Crafted by career experts, Hloom’s resume builder provides the best experience you will find online. Our downloadable templates will generate examples based on your needs that you can customize for any job!

Company Representative

Thumbnail of user dougj2
Laura T.
Typically responds within 4 days

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