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    Hloom

2024 CUSTOMER CHOICE AWARD

Hloom

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Overview

Hloom has a rating of 4.5 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter, and bullet points. Hloom ranks 6th among Career Advice sites.

  • Service
    15
  • Value
    30
  • Quality
    33

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 88.1%
Positive
148
Neutral
8
Negative
12
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How would you rate Hloom?

Reviews (3,571)

Rating

Timeframe

Other

Reviews that mention popular keywords

great service (6) great tool (6) great experience (7) 2 hours (3) great templates (3)
Thumbnail of user thomasw3367
Germany
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

I was not able to add my Software skills by template (had to add an individual section); For language skills, I would like to distinguish between business fluent and native speaker

Reason I chose this business:

Recommedation on LinkedIn

Date of experience: May 30, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences. Please contact us at 1-888-895-4144. Our team will be happy to assist you in making the necessary changes.

Thumbnail of user tracid72
Idaho
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Program is great, EXCEPT for the fact that my city name is misspelled in your database and it won't let me correct it. VERY frustrating! And if I were to use it as you have it spelled, I'd look ignorant to a prospective hiring manager—it would appear to them that I don't even know how to spell my own hometown. PLEASE fix this issue and let people override your spelling suggestions! Also, I'd love to be able to change the headings and font.

Reason I chose this business:

Ease of use.

Date of experience: January 2, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

Thumbnail of user jeremyn243
Georgia
2 reviews
0 helpful votes
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September 3rd, 2024
Verified purchase

Quick, fast and easy! Download in different file formats and easy to edit.

Date of experience: August 24, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user rebecav16
California
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Amazing website I could have come across. I was so scared to even start a resume after so many years of not making one. Since I lost my job due to Covid19 I was terrified to even begin one but this website is amazing so easy and helpful I am truly glad I came across it. I recommend it to anyone You won't regret it. This is by far the best. I will be letting my family and friends know about this amazing website.

Reason I chose this business:

It come up while looking how to make or start a resume.

Date of experience: May 23, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for this amazing review! We're so happy that you love our website!

Thumbnail of user terram55
Oregon
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great service. What would make it better would be to pull job experience from one resume to another, without having to copy the resume and edit from that.

Date of experience: April 28, 2024

Thumbnail of user joselined1
Joseline D. – Hloom Rep

Hello,

We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.

Thumbnail of user fazals3
Australia
1 review
0 helpful votes
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February 8th, 2022

Do not trust or sign up with this company. Worse decision I have ever made. Taking advantage of people looking for work is such a horrible thing to do, when people are their lowest. Disgrace, and I pray for the day the company goes under.

Service
Value
Quality

Date of experience: January 9, 2022

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Our apologies for any misunderstanding, Fazal, however, all users must agree to our terms upon registration since we display this before you submit a purchase.

To clarify, all of our subscriptions are auto-renewing, as we have a continuous billing feature that charges your credit card on file after your trial expires and every month afterward unless you choose to cancel your subscription beforehand.

Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas such as the sales page, the payment information page, on the payment confirmation page and lastly on your welcoming email which confirms your 14-day trial purchase in addition to a detailed overview of your new subscription.

That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.

Contact Us: https://www.hloom.com/contact

Thumbnail of user johnh8919
Virginia
1 review
0 helpful votes
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August 8th, 2023
Verified purchase
• Updated review

Impressive software. However my selection of a two collumn resume was initially expected to show two collumns on page one and regular page indentations on page two. Unfortunately the teplate placed everything into two collumns making my resume much two long. Since I have extensive experience I am trying to fit everything onto two pages max.

Reason I chose this business:

To update Resume and consolidate all experience onto two pages.

Date of experience: July 31, 2023

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Hello!

We're sorry to hear this! At Hloom, we take our user’s feedback very seriously; know that we hear you, and we’re here for you; when you have a chance, please get in touch with our Customer Service Team using the link below.

Contact us: https://www.hloom.com/contact

Impressive software
July 27th, 2023
Verified purchase
• Previous review
Reason I chose this business:

To update Resume

Date of experience: July 27, 2023

Thumbnail of user truetth1
Texas
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

The service is incredibly easy to use. 4 stars only because I found you through an article which advertised your service as free. I'm happy to pay the very reasonable fee, but I'd have been happier if I'd known about it going in. This may not be your fault.

Date of experience: August 27, 2022

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for sharing your feedback; we're always happy to hear it.

Thumbnail of user adamc586
Indiana
1 review
10 helpful votes
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November 19th, 2020
Verified purchase

I loved how easy and seamless this process was, normally building new resumes is just the worst process since I hate myself. This eased the process lol. But I didn't know I'd have to pay. A more clear warning ahead of time might help? But hey, you got me so maybe you're good.

Reason I chose this business:

It made resume building so much faster and easier, holy crap.

Date of experience: November 19, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Adam, for your amazing feedback, we're so happy to hear it!

Thumbnail of user jaker147
Oregon
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Wish I knew it costed money before I spent all that creating the resume. Other than that, this service helped me organize my work history, which was something I was worried about and stressed over. Very easy to use and the customization tools for formatting were simple and looks great.

Reason I chose this business:

You can thank google

Reason I chose this product:

Looked trustworthy

Date of experience: December 3, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Jake, for sharing your feedback and for giving us a great rating.

Thumbnail of user annn478
Oregon
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

I did not like that it was not clear that Hloom is a paid service until the end of the process - AFTER I had entered my email address. Otherwise, it seems like a nice time-saver, although the ai had some problems that will need correcting by hand, overall it was pretty good

Date of experience: March 6, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Hello, Ana. Thank you for sharing your feedback with us, and we apologize for any confusion. However, we do in fact, state everything up-front in order for our users to be aware of the products and services that we offer.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:

https://www.hloom.com/resume/templates

We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.

As for the refund policy, we do not process any refunds on recurring charges, as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14 days once those days are up, we do not process any refunds.

For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions

We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.

Contact Us: https://www.hloom.com/contact

Thumbnail of user ellar122
South Carolina
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Did exactly what I needed if not more. I'm trash at formatting and while I don't feel the subscription was right for me, I would definitely use again.
Wicked affordable, and damn good at its job.

Reason I chose this business:

All other resume formatting sites (even google) were sub par or over charged for what I needed.

Date of experience: June 8, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for rating us; we're happy to hear it!

If you need help, please don't hesitate to let us know; we are here for you. Contact us at: https://www.hloom.com/contact

Thumbnail of user joslynb12
Texas
1 review
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

You fool customer into thinking that they can proceed for free when ultimately you can't do anything with the finished product until you purchase at least the 14 day subscription. Rude.

Reason I chose this business:

For the ease of putting together a resume.

Date of experience: August 21, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for taking the time to share your feedback with us, and our apologies for the confusion; please know that we estate everything beforehand and you can find all the information about our services at our Terms and Conditions page: https://www.hloom.com/terms-and-conditions.

Please get in touch with our customer support if you need assistance: https://www.hloom.com/contact

They will be happy to assist you!

Thumbnail of user carmenk68
Canada
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

These sites all say they are 100% free then charge you after spending hours trying to make the perfect resume. I will concede they are very easy to use but am frustrated when they say free then charge and you have to cancel your subscription to avoid further charges. Would rather be able to choose from one time fee options than be forced into a subscription

Reason I chose this business:

Need a resume and this link said they were FREE

Reason I chose this product:

Need a resume update. You could follow up to ensure my subscription is cancelled in the 14 days allotted and that NO further charges go onto my credit card

Date of experience: May 18, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user erikaf140
New Mexico
1 review
0 helpful votes
  • Send Message
January 10th, 2023
Verified purchase

Quick and easy to use! There are so many complines that offer resume building. I am so glad I chose the right one! It was very easy to use and I was able to upload my old resume and it reformatted it to the new design I chose. Brilliant.

Reason I chose this business:

Google search, needed a resume

Reason I chose this product:

Needed a resume

Date of experience: January 8, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for this great feedback and rating us!

Thumbnail of user tammic36
Texas
1 review
0 helpful votes
  • Send Message
April 27th, 2022
Verified purchase

Fantastic resume builder. The sample prompts/bullets are catered to the job title you pick, which helps give great starting points to express the details of work you've performed without getting too far into the weeds. Great looking, professional templates for any kind of job application.

Reason I chose this business:

I've used it before.

Reason I chose this product:

I've used them before a few years ago - they are even better now. I've got this site favorited and I refer anyone that needs to make a resume here.

Date of experience: April 26, 2022

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you for sharing your feedback and rating us five stars, Tammi!

Thumbnail of user larryj311
Indiana
2 reviews
0 helpful votes
  • Send Message
November 6th, 2020
Verified purchase

Your format is not user friendly. I had a great deal od difficulty migrating through the program and when I contacted three representatives they were not very helpful and were visibly annoyed with me.

Reason I chose this business:

It offered what I percieved as a simple resume format

Reason I chose this product:

Don't understand this question. It is the same as the one above. Simply expressed I am looking for work.

Date of experience: November 3, 2020

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Larry, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

Thumbnail of user stevenr1796
California
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

Overall very satisfied with the wide variety of options this website gives you for the resumes. Would recommend for anyone having trouble creating one.

Reason I chose this business:

Chose Hloom today because I applied for a job today and they asked me for a resume. I was panicking until I found Hloom, they essentially built the resume for me with a few clicks. Wasn't even mad at the fact that it was $2.80 because its worth every bit of it. Thanks Hloom.

Reason I chose this product:

I chose this product because it was very professional and very quick.

Date of experience: February 17, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

We’re thankful for the amazing feedback you have given us!

Thumbnail of user trevore36
Arizona
1 review
0 helpful votes
  • Send Message
March 8th, 2021
Verified purchase

I thought the website was helpful but was not aware there was a fee until the very end. After putting in all of the work, I did not have time to start over on another template. The fee should be indicated sooner in the process especially since this is a site recommended for high school students.

Date of experience: March 6, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Our website offers a basic access account completely free which allows you to download a plain text version, Trevor.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.

In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!

Thumbnail of user sangramsinghc
India
1 review
0 helpful votes
  • Send Message
August 2nd, 2021
Verified purchase

No mention of payment while making the resume, instead we are hit with a paywall. And then you have only a singular method of payment accepted, via credit card. I had to waste 3 days looking for a card that works after trying several.

Date of experience: July 30, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

We’re very alarmed to hear this, Sangramsingh, and are certainly prepared to change the experience you had with us.

We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at social@hloom.com please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.

Thumbnail of user davet670
New York
1 review
1 helpful vote
  • Send Message
January 8th, 2021
Verified purchase

I thought it was free at first so that was irritating. To do all that work and then basically have no choice but to pay or else it'd be a waste of time, maybe show that at first. However, it was cheap and I'll pray you don't steal my info because I don't want to have to file a report. Overall though, super helpful.

Reason I chose this product:

Nice wordings

Date of experience: January 7, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

We’re thankful for the amazing feedback you have given us, Dave, we're always here to help!

Thumbnail of user amandab2945
Arkansas
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Trying out the different templates was very wonky. Also, I asked for my education years to be hidden and they are not and I do not see an easy way to fix that.

Reason I chose this business:

Recommended by HR

Date of experience: May 22, 2023

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you for taking the time to rate us, if you still need help, please reach out to our customer service team at: https://www.hloom.com/contact

Thumbnail of user jeffreyd480
California
1 review
0 helpful votes
  • Send Message
October 18th, 2021
Verified purchase

Comprehensible layout, easy to use, but monetization of the product is far too vague. Still unsure if I will be charged another $25 for my single resume after the 14 day trial even if I cancel before, but I suppose I will figure that answer out in about two weeks.

Reason I chose this business:

Google top searches.

Date of experience: October 15, 2021

Thumbnail of user yashirah2
Yashira H. – Hloom Rep

Thank you, Jeffrey, for sharing your feedback and for giving us a great rating.

Thumbnail of user jamesc7919
Virginia
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Intuitive, functional resume builder! User-friendly with relevant templates.

Reason I chose this business:

School Recommended

Date of experience: July 2, 2024

Thumbnail of user paolav43
Paola V. – Hloom Rep

Hello,

We are thankful for the amazing feedback you have given us!

Thumbnail of user jamiec1055
GB
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Being upfront about the fact there is a cost to download what you make would be good. I'd be fine with paying a small fee to use this service even on a one-off basis. I do not like being confronted with a price unexpectedly, even if the service is otherwise good, and I will be warning others about this.

Being unable to manually change the font size in the e-mail field so it doesn't line-break would be highly appreciated.

Reason I chose this business:

The process of making a new CV can feel very daunting and Hloom's maker was very nice, helping to break up the task and make it feel more manageable.

Reason I chose this product:

In terms of choosing to pay, I felt a little forced, to be honest. I'd just spent ages making a new CV because I need a job, and so I kind of had to in order to download what I made.

Date of experience: August 30, 2022

Thumbnail of user xiarap
Xiara P. – Hloom Rep

Thank you so much for your feedback, and for rating our services; we're always happy to hear it.

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From the business

Our goal is simple - to help job seekers from every walk of life kick-start a promising career with confidence. From first-generation career seekers looking for their first job to experienced professionals seeking their next challenge, Hloom provides you with a wealth of resume templates, examples and tools alongside step-by-step advice to help and hone your career journey.

Business History

Crafted by career experts, Hloom’s resume builder provides the best experience you will find online. Our downloadable templates will generate examples based on your needs that you can customize for any job!

Company Representative

Thumbnail of user dougj2
Laura T.
Typically responds within 4 days

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