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H&M has a rating of 2.0 stars from 802 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about H&M most frequently mention customer service, online shopping, and credit card problems. H&M ranks 92nd among Discount Clothing sites.
I really like the corduroy jackets and flannel shirts from the new collections. Those items are timeless classics just like jeans. Seems like they will always be in fashion. It's also great that I don't have to spend a lot of my money on such quality clothing.
"I strongly advise against purchasing from H&M based on my recent experience. Earlier also I ordered, they delivered unbranded jeans instead of the H&M brand, and in my recent orders, they have sent jeans with the wrong length with the right tag. Is H&m has become fraud now? Be ready for it. I always order 29/30 slim jeans it fits me well. But now the jeans they provided me is too short in length. I've bought 7-8 pairs by now, thinking it was just a mistake, but the customer care team keeps insisting it's my fault, customer care thinks I am a liar essentially ignoring my concerns. For anyone considering H&M, be prepared for inconsistent product quality, careless mistakes, and unresponsive customer service. Shopping here may feel like a gamble—you're left wondering if you'll even get what you paid for. Don't waste your time and money on a brand that fails to deliver on basic expectations."
I always shop clothes in this store and i like the style and brand.
Date of experience: November 3, 2015
Though the quality is not as good as my expectation, the price is nice.
Date of experience: August 24, 2016
Bought a normal price Tshirt from tesco, and It was good, If you want to buy a good stuff in reasonable price, I can recommend H&M.
Date of experience: July 5, 2015
Nice stuff just make sure you check size chart always!
Date of experience: April 8, 2016
H&M has very affordable and cute clothes. I really like the online selection. Great place to shop.
Date of experience: May 20, 2013
This store offers the best deals and outfits. Helps to be in style without spending a lot.
Date of experience: March 31, 2016
Has a lot of stuff for men and women that are reasonable.
Date of experience: September 23, 2015
I will not be shopping at H&M ever again as there policy to exchange items that are packaged for another size is YOU CANT.
Date of experience: August 22, 2017
Always keen to buy h&m products. Good price and quality too.
Date of experience: April 1, 2016
I was never a big fan of H&M but they really offer great deals. Quality is usually "ok"...
Date of experience: December 2, 2015
They produce masses of trash but also great products
Date of experience: November 30, 2016
They charged me £3.90 for delivery and it took 9 days to arrive! Not on...
Date of experience: September 9, 2014
I ordered a sweater and shirts for work. Never got the product or my money refunded to me. Horrible
Tip for consumers:
Dont shop online at this establishment
Products used:
None
Date of experience: January 19, 2020
Best place ever to go shopping. Bit pricey but totally worth it
Date of experience: April 5, 2016
Lovely products specially for kids and good price points.
Date of experience: April 5, 2016
Trendy products reasonable prices. Good variety of clothing.
Date of experience: March 7, 2016
Can't believe how cheap they are. Great quality. I've stocked up!
Date of experience: February 25, 2015
Shopped here one time. Rude sales people who were no help at all. Will not be going back... ever.
Date of experience: August 10, 2015
Love H&M clothes and great service everytime I go. Easy find my size here without spending much.
Date of experience: May 11, 2016
Always order clothes for my children here. Not too expensive but nice quality and trendy.
Date of experience: May 18, 2016
Employees and managers are extremely incompetent. No customer service skills whatsoever!
Date of experience: May 31, 2016
I love getting clothing here for my kids. They always have a sale and quality is good..
Date of experience: May 28, 2019
Sizes are way off I can't even shop for my kids there
Date of experience: July 12, 2016
The selections here are great and reasonably priced yet they should get plus size clothing.
Date of experience: August 2, 2016
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