HobbyKing

The prices and hubby came are very good. Their representatives and their website have one thing in common, they are both terrible. Somebody needs to teach anybody at this company how to put up a website. The search engine on this website is incredibly awful. If you tried to use the search engine on this website boy do I feel sari for you. You cannot find any products using their search tool. And then if you contact one of their representatives over the live chat to try and find something all you will find misinformed, uneducated representatives. They will push to sell you something and when it shows up in is not what you wanted you will spend hours dealing with customer service trying to get your money back. You will get your money back, but it will take 3 weeks or longer. In the headaches and frustration you will encounter over those 3 weeks dealing with resubmission of the same forms over and over and over again it definitely is not worth the money you save. Sometimes it is just amazing the company can stay in business with the way they do business and how poorly they treat their customers and the absolute lack of respect they show their customers, will just amaze you. I guess when you are making enough money you do not have to show any respect to the people that are paying you and giving you their money. But I personally find it hard to have any compassion for somebody who looks down her nose at the people who give you their money in return for a service or product that you feel is beneath you to give the customers what they are paying for.

Will be avoiding and also not recommending hobbyking to other people
Shipping of items is a long and painful process and follow-up support is non-existent with support tickets being closed when they're not resolved.
08-Aug-2014 1857 Item sent to AUCKLAND MPC PMIH (KLIA)
18-Jul-2014 2359 Item forwarded to carrier/agent MPC PMIH (KLIA)
18-Jul-2014 2156 Item posted over the counter MPC PMIH (KLIA)
16-Jul-2014 1140 Dispatch Pre-Alert 16/07/2014 In Transit
It is now the 05/09/14 and still no parcel...

I ordered a plane that said it was in stock at all 3 warehouses i ordered from westcoast i then got an email saying that it wasnt in stock i didnt email back but had live chat with costumer service and was told there was a mixup and was "assured " (their exact words) that it will ship within 3 business days few days later i get an email saying that they havent heard from me what do i want to do get refund or wait till back in stock or bonus points so after several emails back and forth i got upset and asked for money back now i have to dispute with paypal to get money back because they stallin makin me wait to get money from my experince i would never use hobbyking again. Dont do it.

Turnigy Evolution Digital AFHDS Radio Control System W/TGY-IA6C Receiver (Black) (Mode 2)
Arrived dead from Netherlands, will not turn on at all!
Their answer:
"Our EU warehouse does not expect returns.
Please be advised we do not cover shipping fees."
So now I have to pay for shipping to another continent because they sent me a broken peace of garbage.
Never again!
UPDATE. Since I started a dispute with PayPal HobbyKing offered to send me a replacement at no charge to me, but "only if I close PayPal dispute" so I did (what a fool I was!). As soon as I did so, my replacement offer once again included shipping charges. I will never ever, ever, ever buy a thing from these people, I will much rather pay more than be fu. Ed like this!

Also, my comment about it arriving DOA bellow the item never surfaced on HK's website. Censored.