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HomeSafe has a rating of 4.2 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, great job, and car shield. HomeSafe ranks 3rd among Home Repair sites.
This company responds to reviews, but usually not within the first month
Very polite and helpful. Understanding what the problem when taking a meticulous probing in the refrigerator.
I can't say my experience you guys were awesome the people that are supposed to be fixing my oven I haven't heard a word one they would get back with me in 2 weeks it's been longer than 2 weeks I have no idea what's going on
We will be using the service pretty soon to get the furnace checked for winter.
The very affordable price.
So far it has been a good experience.I have no problems with the reputation.
I have tried other home warranties and they have not live to their service agreement. However, so far this company has lived up to their reputation.
* HomeSafe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The set up was easy whether using the app or keypad to add each device.
No contract and discount offered on all devices with payment plan available. Win win.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Fast and efficient and works well with you when you need them.
Had a problem and used my regular company and had no problem with Homesafe sending me the overpayment after my deductible.
My sister used them and told me about Home safe
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
Awesome service to provide protection for our home
I liked the price
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
I have been waiting on a check for an approved payment since 28 Sep. I have called three times.
Approved payment have not been received.
I was satufued with the monthly price.
For further assistance please contact our Customer Service Department at 1-800-332-4177 for a resolve to your issue.
She was very good and went above and be one her duty
The price of what they told me
We are pleased to hear our team was able to answer any questions you had. Thank you for your time and review!
Very good service and very good service people working for you
Very professional and friendly handle the problem right away.
outstanding and very professional. very knowledgable
It was a good deal at the time of purchase and cost effective.
We appreciate your review and your support. Glad to see our customer service was able to help you out so quickly!
Purchase. Staff has been polite and explained in professional manner
Welcome to HomeSafe! Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
Immediate response to whatever problems you have and how it will be handled.
I did not have any home coverage for my home and I seen an advertisement on Facebook about Homesafe and decided to apply for it.
Very helpful understood my problem and gave me a number to go bye
Answered all my questions
The convenience in case one of my appliances don’t work
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
You handled my payment promptly and reimbursed me fast
Cause all my appliances are getting older and I am on a fixed income
I just got with Home safe, no good or bad experience at this time.
Home Safe offered me A better dealt han the previous server,
Welcome to HomeSafe! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
Very professional experience, helpfully, understanding.
Recommend by Carsheild.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
It was long time coming to get parts and assignment
okay
Thank you for your review! If you have any questions or concerns during the claims process, please contact our Customer Service Department for further assistance at 1-800-332-4177.
Didn't have to use but satisfied that if I needed them they were available
Non warranty items.
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy please let us know.
Staff tried to help us find a company but unable to do so.
Thank you for the review. We are always working on providing better products and services each day.
He came out to the house in a timely manner and fixed the problem quickly and professionally.
Needed a reliable company that would be able to handle home repairs.
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
None of the claim goes thru, too much hassle of a proceed, no vendors of their own
We apologize if you feel this way. We at HomeSafe have little to no control over the claims process, and the administrators' decision. We are, however, always willing to explain the coverage details, help you with any of your Customer Service needs and assist in locating a Service Provider. Please don't hesitate to contact our Customer Service Department.
He solved my issue quickly and courteously, and with professionally.
Because I can choose my own contractor.
Thank you for your review. Glad to see we were able to help you out quickly. Please contact us if you have any other questions.
Each representative was very knowledgeable and was more than willing to assist
Because of car shield
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
It took you all a whole week to review my claim to have my stove repaired.
Thank you for your time and review. We are always willing to explain the claim process and address any issues. Please don't hesitate to contact our Customer Service Department for assistance.
Gain trust and grow your business with customer reviews.
HomeSafe turns stressful and expensive home repairs into a simple, personalized process. We offer home warranty plans that include both whole-home coverage and customizable options that protect essential parts of your home while remaining within your budget. We also offer 24/7 service and access to a network with pre-licensed professionals to minimize the time it may take to find the right help for your home.
HomeSafe was founded in 2017 to protect homeowners from the expense of appliance, electrical, and plumbing issues. Today, we proudly protect over 75,000 homeowners.
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.