• Homesnap

Homesnap

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Overview

Homesnap has a rating of 3.9 stars from 2,163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homesnap most frequently mention real estate, great app, and house hunting. Homesnap ranks 4th among Real Estate sites.

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Top Positive Review

“Really easy”

Ruth F.
4/27/14

Definitely a must have for agents. Could not be any easier to use. Client was asking how much homes cost in a particular neighborhood as we were driving. I simply stopped the car and took a pic. Value appeared in seconds. Awesome app!

Top Critical Review

“Homesnap Pro has the worst customer service- concierge service not worth it”

LuAnn S.
11/21/22

They will hijack your Google business page and won't let it go! I can't get anyone at support to address the issue. It's beyond vexing and has been going on for months. Stay away from paying for pro... the concierge service was a joke and there was virtually zero conversion.

Reviews (2,163)

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Reviews that mention popular keywords

estate app (135) house hunting (61) credit card (30) estate agent (65) clients love (36) mls data (26) customer service (22)
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William R.
California
1 review
0 helpful votes
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August 1st, 2018

This App is more than I thought it would be! I am amazed at the technology. It is already connecting me to clients I would have otherwise missed out on if I hadn't used Home-snap. I am still learning all of the uses for it but so far I am sold!

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Stephen F.
California
1 review
0 helpful votes
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August 22nd, 2014

This is the absolute MUST HAVE app for anyone looking to buy a home. It saves tons of time and gives you more detail about homes than you can ever get through MLS in a fraction of the time. In an afternoon, my wife and I drove by so many prospective homes, saved the snaps and then could go over them together. It saved us countless afternoons with a realtor and made their job easier too. GREAT APP!!

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Deborah V.
California
1 review
0 helpful votes
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November 24th, 2013

I used this in several different neighborhoods in Mesa today and got basic information on each house I zeroed in on. Highly recommend this App as I feel pricing was pretty accurate when compared with mls...

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Sandra U.
California
1 review
0 helpful votes
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December 1st, 2012

I'm looking at new homes and getting ready to list my house. Homesnap has saved me more time than I can measure by allowing me to drive through neighborhoods and snap pictures of homes I might like (whether for sale at the time or not) and either rule in or rule out entire areas prior to making a commitment to working with a realtor. It also gave me a nice benchmark value for my existing home. Can't imagine doing the homebuying routine without it now that I've used it.

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Betty S.
California
1 review
0 helpful votes
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October 17th, 2015

I love all the features of Homesnap, but I find it difficult to use because many of the properties are not properly mapped. When I take a photo of a property with my iPhone, it often cannot find the property because the GPS location doesn't match the map location. It should allow me to select the correct property, but often does not give me that option. I've wasted too much time taking photos of homes for sale and then can't match them with the actual property.

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Jack P.
California
1 review
0 helpful votes
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January 26th, 2017

This app is a serious and comprehensive tool in the industry. For consumers it has real and valid info and for Realtors it's your MLS and client collaboration in the palm of your hand. It's the only Real Estate App you need for sales and rental searches!

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Kimberly T.
California
1 review
0 helpful votes
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July 27th, 2017

I had been looking for a home for three months. I changed agents. My new agent offered this app and we found a home within two weeks.

Without this app I would not have a home I love!

I used the app as I was going around town. I'm not sure what's going on in the logic, but the app showed me homes from the area I thought I wanted to buy but also neighborhoods close to my office and other places I must visit frequently.

My agent and I were able to communicate quickly and effectively within the app messaging function. Messages are not lost within my email or text apps.

I highly recommend this app.

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Daniel B.
California
1 review
0 helpful votes
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April 30th, 2013

Homesnap is amazing. Take a picture of a home or condo, and presto -- all the stats appear very quickly. In looking at condos, when snapping a picture, building details appear almost instantaneously. Unit prices and interior photos appear (only of the units for sale - if available, I would surmise), along with all units in the building.

Only one building, which is under construction but almost done, did not come up when I took a picture. I tried several times from different angles. Other than that, Homesnap is definitely informative and a great tool for house hunting. You can't go wrong with this app!

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Charles K.
California
1 review
0 helpful votes
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February 12th, 2016

Every real estate agent NEEDS this app and every person looking to buy, sell or rent their home needs it too. Everything in the app is real time information and it's all about providing the best experience for both the agent and the client.

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Jason L.
California
1 review
0 helpful votes
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February 11th, 2016

This app is a serious and comprehensive tool in the industry. For consumers it has real and valid info and for Realtors it's your MLS in the palm of your hand. It's the only Real Estate App you need for sales and rental searches!

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Dan Z.
California
1 review
0 helpful votes
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August 18th, 2017

With the advances in technology happening at warp speed, it's about time that an app like this came along for the real estate industry. Although it's been around for a while, Homesnap has recently added features that make it so easy for clients and real estate agents alike.
Steve Benedict
Westfield Real Estate
Westfield, IN

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Nick G.
California
1 review
0 helpful votes
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July 4th, 2019

Love the app. I think some of the ads should be free. After all it is our hard work that sold the properties or rented them. Some of the features are hard to access for someone that is not tech literate. I do tell everyone that I am working with on rentals or friends that are looking for house or even just want the most accurate info the name of site and express how vital it would be for them to be on. Would love to know how all functions work and would love for you to reach out and go over it with me. Thanks
Matthew Hall
Crye-Leike Realtors
*******486

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Jennifer E.
California
1 review
0 helpful votes
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August 17th, 2017

HomeSnap is one of those apps that just seems to get it all right, with minimal effort. Want to see about a listed home that you are near?How about one that is not even on the market? What is the approximate value of that home? HomeSnap to the rescue! And for Realtors, there is a PRO version that goes even further! This is the app that the cool kids are all using!

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John F.
California
1 review
0 helpful votes
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October 27th, 2013

Love the format of the details of the houses for sale. Also great is the daily email I receive with new listings, price changes, contracts and sold. This is how we found a condo in our desired development before our realtor!

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Melissa Y.
California
1 review
0 helpful votes
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September 30th, 2019

I love the technology that Homesnap offers and I constantly refer more and more agents to it. I also teach Realtor safety and Homesnap is part of my presentation with the security timers built in. Keep up the great work!

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Shirley T.
California
1 review
0 helpful votes
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February 17th, 2014

My wife and I love to drive through neighborhoods and look at the homes. Before Homesnap, we would often see a home that we loved and wonder how much it would sell for. Now with Homesnap, we get an estimated sales price as well as details about the home. Thank you people at Homesnap!!

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Steve Y.
California
1 review
0 helpful votes
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November 10th, 2019

Prior to Homesnap my clients would text me screen shots of properties...text them to me to make sure they were still available...95% of the time they weren't! I LOVE Homesnap, I push this app heavily to my clients because I hate the emotional rollercoaster they go through of falling in love with a property that's no longer on the market. It's also amazing that this app is branded to me guaranteeing exclusivity between me and my clients. Best app ever!

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Carol M.
California
1 review
0 helpful votes
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August 29th, 2013

I downloaded home snap shot onto my phone about 3 days ago from a friend off Facebook. I had never heard of this company before. My friend is from another country I won't mention. My lady friend whom I'm going to marry ask me to locate a home she could buy in my area. So I have used this site a couple times.
I find it to be a fantastic tool to have. It gives you all the information about the home as well as the asking price the low price and the high price as well so you have something to use to negoshiate with.

And I give them five stars.

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Texas
1 review
1 helpful vote
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January 7th, 2022

Most of the Homesnap reviews on here aren't verified. I paid to be a Pro user on their platform. Some of the technology they advertise hasn't been implemented. I get emails stating X number of views on my listing and click here to see who has viewed my listings, but there is zero information on who, when, how or how many have viewed the listing. I called support and waited on hold 21 minutes to get a recording they were busy and couldn't help at this time, please leave a messege.

Tip for consumers:
Don't use their services. Poor support and misleading advertising

Products used:
Pro+

Service
Value
Quality
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Jim T.
California
1 review
0 helpful votes
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July 24th, 2014

Home snap is a different kind of real estate app. It connects Relators with clients and lets the public know which homes the Realtors are familiar with because they have showed the home and snapped the picture of it.

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Helen H.
California
1 review
0 helpful votes
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February 11th, 2018

I love this app! I look up realtors all the time. It shows all the agents I have worked with and I love seeing the buy side and sale side for each. This app allows you to schedule with CSS and all you have to do is snap a picture to get details on any house!! It's definitely becoming my go to app!!

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Alex Y.
California
1 review
0 helpful votes
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August 5th, 2019

I heard about this on WGN and thought I would give it a try. What a great app all you do is take a pic of home that you are interested in and bang it show how much it is selling for or what it sold for.
I love you using this app

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California
1 review
19 helpful votes
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June 8th, 2020

This company fraudulently charged my credit card without permission for a full $600/year membership after running an ad the month before. Then gave me the run around that I needed to speak with someone else to get this charge reversed and weeks went by without a call back from this manager that could only call me. This manager (Imir Paz) reaches out by email and lets me know he will be contacting me but weeks go by without any contact. This company plays games with your money. AVOID AT ALL COSTS!

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Richard T.
California
1 review
0 helpful votes
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July 7th, 2013

Take a quick picture of a house and the app immediately populates key info (price, sq ft, taxes, bed/bath, etc). I've used it dozens of times so far and it always finds the house. And super fast. Really, really great app.

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Christine F.
California
1 review
0 helpful votes
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September 18th, 2018

There has just never been another app that delivers as much real-time information as available here in HomeSnap!

I'm a real estate agent and I use this app to improve communication and information exchange with my clients. Every single one of my clients rage this is a five star app.

Sincerely,

Mike Flannagan
@FlannaganAssociates

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