• Homesnap

Homesnap

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Overview

Homesnap has a rating of 3.9 stars from 2,163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homesnap most frequently mention real estate, great app, and house hunting. Homesnap ranks 4th among Real Estate sites.

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How would you rate Homesnap?
Top Positive Review

“Really easy”

Ruth F.
4/27/14

Definitely a must have for agents. Could not be any easier to use. Client was asking how much homes cost in a particular neighborhood as we were driving. I simply stopped the car and took a pic. Value appeared in seconds. Awesome app!

Top Critical Review

“Homesnap Pro has the worst customer service- concierge service not worth it”

LuAnn S.
11/21/22

They will hijack your Google business page and won't let it go! I can't get anyone at support to address the issue. It's beyond vexing and has been going on for months. Stay away from paying for pro... the concierge service was a joke and there was virtually zero conversion.

Reviews (2,163)

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Reviews that mention popular keywords

estate app (135) house hunting (61) credit card (30) estate agent (65) clients love (36) mls data (26) customer service (22)
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Paul T.
California
1 review
0 helpful votes
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May 8th, 2017

I'd love to see a feature where you could change the color of pins after looking at them. For example, if I could change the ones I'm not interested in to red, then I wouldn't look at them over and over by mistake.

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Susan J.
California
1 review
0 helpful votes
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June 30th, 2013

LOVE, LOVE, LOVE this app! It's sooooooo easy to use. And it's AMAZING that it can correctly identify the house whether there's a number showing or not. We use it just driving around, seeing what's out there. It would be a great tool for people searching for a new home. Can't recommend it highly enough. Give it a try.

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Shirley U.
California
1 review
0 helpful votes
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August 17th, 2015

This app is pretty great! Works very well in established neighborhoods, when you get into newly built neighborhoods and point to a home it says no home... I like this app and will continue to use this as we house hunt. Thank you!

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Virginia
1 review
0 helpful votes
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June 1st, 2020

Homesnap is by far the best Real Estate App for Agents! These negative reviews have to be fake. I have been using Homesnap for 3 years and their app has done nothing but impress me. The few times I have needed support, it has been quick and friendly.

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Ruth G.
California
1 review
0 helpful votes
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June 3rd, 2016

I absolutely love this app both for myself and for my clients! I have so many real estate apps that I can now delete because homesnap provided everything I need and then some when I'm out in the field searching for homes for my clients! Thank you Homesnap!

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Steve P.
California
1 review
0 helpful votes
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September 30th, 2014

This has saved me a lot of time and helped me get the basic info I need for Buyers or just to determine the local market in a new area!
Thanks HOMESNAP!
Recently, I emailed in a question, wait for this... I got a live friendly and knowledgable call less than 2 minutes later!
Fluke!? I think not, it just happened again not ten minutes ago

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Anna W.
California
1 review
0 helpful votes
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May 13th, 2013

I SELL houses, and use this quite often! I will show a house and a lit of times they ask about the house next door! SNAP, and I can give them all the info. In the newer subdivisions though, SNAP may not get the "right" house! Check addresses! Love the APP!

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Jason O.
California
1 review
0 helpful votes
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August 16th, 2013

This is a great app! I have told all my friends about this app! It is my favorite on my phone with out a doubt! If you like to look at houses this app is a must! Easy to use, updated information. Love it! Love to use it!

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Nick Z.
California
1 review
0 helpful votes
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October 20th, 2019

My husband and I met Brock in early
November 2018. We were looking to purchase our retirement home in Linden,
Virginia. We met him one day and fell in love with the house he showed us on
Blue Mountain. He put us in touch with a finance company and before we new it we
we're at settlement in December. He made
the process so easy and kept in constant
touch with us. We had not bought a home in 33 years and the process had changed
drastically.
He was always patient and helped us
through the process. We enjoyed working with him that we turned our home in Falls
Church, Va over to him to sell and he did
a fantastic job.

Joe and Sandy Porubsky

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Arizona
1 review
3 helpful votes
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May 21st, 2020

This app is soooo helpful. The accurate and extensive data it provides has helped me narrow my search for homes. I will continue to use homesnap for my future home search needs, and I can't recommend more highly.

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Scott O.
California
1 review
0 helpful votes
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January 5th, 2014

I would like to give them a 5 STAR but as a home owner, I found incorrect number of bedrooms listed by this app for my home. I contacted them twice within the last 6 weeks to correct this but still is not correct.

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Shirley K.
California
1 review
0 helpful votes
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March 3rd, 2015

There are not a lot of real estate apps that are actually fun to use, but Homesnap is. Because it is so easy to use I find myself Snapping much more than I ever thought I would. Quick and easy and lots of great information.

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Andrew Z.
California
1 review
0 helpful votes
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May 2nd, 2014

There are not a lot of real estate apps that are actually fun to use, but Homesnap is. Because it is so easy to use I find myself Snapping much more than I ever thought I would. Quick and easy and lots of great information.

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Kevin I.
California
1 review
0 helpful votes
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January 17th, 2015

I love this app. Information is giving too you ,,,, IMMEDIATELY ,awesome !!!!! All you need to do is open the app , point towards the house , and take the picture. Information is given to you along with the description of the house , the price , location of schools , everything you'll need to know. And on top of that an alert of any changes.

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Virginia A.
California
1 review
9 helpful votes
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March 29th, 2020

I don't review much, but homesnap deserves some recognition. I'm a leasing manager so I knew it'd be close to impossible to find reasonable rent in my area. Been sifting thru listings for months to no avail. On other sites my searchs came up empty for rentals under $900. I tried Zillow, trulia, rent.com, zumper- every site you can think of. Tried homesnap today & to my surprise I found hundreds of listings that not only fit my price range, but quality-wise they over exceeded my expectations! None of them were listed anywhere else I had searched either. With so many options now, I'm confident I'll get into a place I love which is a HUGE weight off my shoulders. Thank you homesnap!

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Christine Z.
California
1 review
0 helpful votes
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August 3rd, 2018

It has some nice features like it shows the property line.
The MAJOR negative is that the search capability it VERY weak compared to others. It would be nice to be able to have a more robust search tool. Search tools that search for unique or specific words or choices in the description section.

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Carol I.
California
1 review
0 helpful votes
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August 6th, 2017

Love this app! I use this app daily and often even go to it before picking up my laptop. I'm a Realtor and had a showing yesterday where I walked with my clients showing them the property lines of a property they were considering using Homesnap app. I later was able to quickly do a CMA that I sent to my clients and the quality of this looked as if I spent much more time than I actually did on CMA. My clients loved it. Highly recommend this app for Realtors and their clients.

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Stephen N.
California
1 review
0 helpful votes
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March 1st, 2017

I love that the information is in real time ~ and being an agent... I love that it has tabs for contact information of all the other agents in my office & I can flag my favorite agents! I love that my customers can send me homes right from this app, then I can click it and make the appointment through showing time!!! that makes my job easy peasy!

Thumbnail of user yolanday27
Nevada
1 review
1 helpful vote
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May 19th, 2020

This company hides important info such ads will run automatically unless you stop them. The renewal notice is hidden at the bottom of lenghty email about what they have done for the consumer. They refuse to refund my money. Check the many complaints against Homesnap on the BBB.

Thumbnail of user michaels4027
Minnesota
1 review
7 helpful votes
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April 10th, 2020

Can't believe I wasted $170 on two ads because I relisted them, it kicked in auto-change on my credit card and I did not see Homesnap email of these in time to cancel the charges. What a waste of money, I got zero response from the public on the adds the only ones to benefit was Homesnap! Canceled my Homesnap subscription today! Save your money...

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Anna Z.
California
1 review
0 helpful votes
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August 26th, 2015

I have the upgraded pro version through my broker. Fantastic tool. Very informative for on-the-go requests. With any tool, it's up to the user to get the most out of it. For anyone having trouble with the snapshot feature, try altering your figure 8 motion. Try using wide open motions with your arm. The snapshot works only if your gyroscope and compass are calibrated properly. The figure 8 motion helps calibrate it.

On a side note, many thanks to the Homesnap team for not destroying the experience with a popup asking for a review. I recieved a separate email asking for the review and I am much obliged.

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Kathleen L.
California
1 review
0 helpful votes
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August 4th, 2013

This app is the best. We are looking for a new home and this is helping us tremendously. If we see a For Sale Sign in someones yard, we know immediately how much they are asking and all the details. Saves us a lot of time. It's also fun!

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Stephen N.
California
1 review
0 helpful votes
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December 12th, 2012

This is absolutely the best of the top 5 real estte apps.
I drove clients to look at homes from list that I had prepared at the office. When we got to the next to the last house on the list my client asked me about a home that was not on my list of available homes, but did have a for sale sign. I used the Home Snap App and pulled a lot of valuable information. My client was so impressed that she ended up making apurchase offer and weare now in escrow.

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Paul B.
California
1 review
0 helpful votes
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August 31st, 2014

I recently found Homesnap and absolutely love it! Being a Realtor and needing to obtain information quickly and share immediately with my clients is a necessity in my business. Homesnap makes it so easy! Everyone should be using Homesnap!

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William R.
California
1 review
0 helpful votes
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August 1st, 2018

This App is more than I thought it would be! I am amazed at the technology. It is already connecting me to clients I would have otherwise missed out on if I hadn't used Home-snap. I am still learning all of the uses for it but so far I am sold!

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