• Homesnap

Homesnap

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Overview

Homesnap has a rating of 3.9 stars from 2,163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homesnap most frequently mention real estate, great app, and house hunting. Homesnap ranks 4th among Real Estate sites.

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Top Positive Review

“Really easy”

Ruth F.
4/27/14

Definitely a must have for agents. Could not be any easier to use. Client was asking how much homes cost in a particular neighborhood as we were driving. I simply stopped the car and took a pic. Value appeared in seconds. Awesome app!

Top Critical Review

“Homesnap Pro has the worst customer service- concierge service not worth it”

LuAnn S.
11/21/22

They will hijack your Google business page and won't let it go! I can't get anyone at support to address the issue. It's beyond vexing and has been going on for months. Stay away from paying for pro... the concierge service was a joke and there was virtually zero conversion.

Reviews (2,163)

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Reviews that mention popular keywords

estate app (135) house hunting (61) credit card (30) estate agent (65) clients love (36) mls data (26) customer service (22)
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Melissa I.
California
1 review
0 helpful votes
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July 9th, 2015

Great App for Real Estate Professionals and Clients!
It shares valuable information about properties useful for those interested in Real Estate.
Definetly great tool to use!

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Jack Q.
California
1 review
0 helpful votes
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June 8th, 2013

It doesn't work for new construction. Snapped 3 homes, on 2 the app said they didn't exist and on the 3rd it listed it as a condo for $1500. I'm going to try it with a different neighborhood.

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George O.
California
1 review
0 helpful votes
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February 12th, 2017

I have been looking for something this accurate and up to date and then my Realtor invited me to Homesnap. Incredible - it has all the MLS data in real time and I can snap a house with my iPhone!!!

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Arizona
1 review
0 helpful votes
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June 14th, 2022

I was very busy and overlooked extending my Homes.com website domain name subscription. What should have been a simple fix turned out to be a nightmare as Homesnap who has become a partner with Homes.com and the tech support didn't know how to get my website back online. They kept sending me back to the domain company and refused to communicate with the Domain Company in-spite of the Domain Company reaching out to Homesnap to try to resolve the issue. I had to ask the Domain Company what Homesnap was suppose to do and Homesnap still couldn't figure it out. This back and forth went on for over a month.
Finally the Domain Company had to act as the Host to make the changes though Homesnap partnering with Homes.com was the Host.
I can't begin to describe what a pathetic display of customer service Homesnap displayed in their failure to work with the Domain Company and I to resolve this issue and I have been with the Domain and Homes.com for 20 years. Homesnap didn't have any trouble continuing to charge me for my website though it was nowhere to be found. Beware of Homesnap.

Tip for consumers:
That the company doesn’t seem to know how to get their partnering company’s hosted websites back online once the website domain name expires goes off line then is renewed and up to the host to bring it back online and won’t work directly with the Domain Company directly to facilitate what should have taken 24-48 hours to bring back online.

Products used:
Website and Hosting

Service
Value
Quality
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Amy W.
California
1 review
0 helpful votes
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May 1st, 2017

I like the snap feature, which guesses the address correctly about 95% of the time (even from the car) and use the Stealth snap feature all the time to look a LITTLE less conspicuous. 5/5

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Sandra L.
California
1 review
0 helpful votes
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August 11th, 2018

I love Homesnap! It is so easy to use and I found a neighborhood I never knew about and our forever home!! Thanks to my agents Deb and Pat Gummerson! They're SO amazing!!!!

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Melissa M.
California
1 review
0 helpful votes
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December 29th, 2016

Not only a great app to see home values on the go with a simple pic but an AMAZING tool to research the agents you're working with! Love it and use it everyday

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James L.
California
1 review
0 helpful votes
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November 4th, 2013

Perfect for finding information on current ACTIVE listings. Values on non-listed properties are not totally accurate but do give a good "Quess-timate" of approximate values in the neighborhood.

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Susan W.
California
1 review
0 helpful votes
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August 19th, 2018

My buyers and sellers rave about Homesnap because of its features, of course. But they really appreciate the ACCURACY of the data. No fake listings here!

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Jennifer G.
California
1 review
0 helpful votes
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April 23rd, 2018

I am looking for an apartment or townhome in Cedar Park or around Rock. You only showed me one 3Bd 2 Bath larger place. I just need a one or at most 2 Bd 1 Bath.

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Daniel D.
California
1 review
0 helpful votes
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March 20th, 2017

All my MLS data right on my phone in this slick app that integrates so many of the tools and marketing solutions I use everyday!!! Excellent - so glad my MLS offers this

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Michael E.
California
1 review
0 helpful votes
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March 21st, 2017

All my MLS data right on my phone in this slick app that integrates so many of the tools and marketing solutions I use everyday!!! Excellent - so glad my MLS offers this

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Frank O.
California
1 review
0 helpful votes
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March 17th, 2017

All my MLS data right on my phone in this slick app that integrates so many of the tools and marketing solutions I use everyday!!! Excellent - so glad my MLS offers this

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Scott R.
California
1 review
0 helpful votes
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January 11th, 2015

I enjoy using this App and HomeSnap has made it very simple when I'm out on the Field and need a quick Value Summary on a property.

5 Thumbs Up !!!!!

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Mark W.
California
1 review
0 helpful votes
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August 10th, 2015

Great format, froze within 5 mins every time. Doesn't have anyway of searching for keywords i.e. 3 car garage, waterfront. Not for me sorry.

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Jennifer D.
California
1 review
0 helpful votes
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June 9th, 2014

I've been in real estate for 30 years & love using this ap while out showing properties with one click photo snap & instant info!!

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Robert G.
California
1 review
0 helpful votes
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July 6th, 2015

Im a 29 year broker in Beverly Hills. I recommend this app to all my clients. Quick loading and most informative real estate app on the market today!

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Chris H.
California
1 review
0 helpful votes
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August 21st, 2015

Awesome app, easy to use. A quick figure 8 and it knows where I am every time. Got leads from it the very first week.

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Tony M.
California
1 review
0 helpful votes
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March 17th, 2016

I love pointing my phone at any house, for sale or it, and seeing what comes up. Hits and misses, but mostly accurate.
Nice app.

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Jim J.
California
1 review
0 helpful votes
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May 10th, 2016

This is the best tool I have used yet! Zillow, watch out. Awesome for accessing property info via mobile and communicating with clients and agents!

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Jeff E.
California
1 review
0 helpful votes
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October 8th, 2017

I've used all the real estate apps. This one is cool in a bunch of different ways. MLS data, quality map search, and a News Feed that's helpful!

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Chris A.
California
1 review
0 helpful votes
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October 17th, 2017

I've used all the real estate apps. This one is cool in a bunch of different ways. MLS data, quality map search, and a News Feed that's very helpful.

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Kevin B.
California
1 review
0 helpful votes
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January 20th, 2018

This is the best real estate app that I've ever used. My clients also like it and the way they can easily communicate with me.

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Dorothy W.
California
1 review
0 helpful votes
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September 26th, 2012

At first i was really amazed with what this app can do... But later doesn't give the right assessment... But then it helps me a bit...

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Donna J.
California
1 review
0 helpful votes
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November 29th, 2012

This app has helped immensely in my house hunting! It makes finding all the info I want on a house so quick and easy!

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Homesnap L.

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