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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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One of my sites won't attach SSL, but the other site i have that is on the same package and plan that i bought on the same day works just fine
Date of experience: February 21, 2024
I chose the hosting package, that the hostgator is very trustable hosting package, and work honestly.
Date of experience: April 7, 2022
I've had HostGator for over 4 years and this past year and going into this year has been a nightmare that I am waiting for you to fix.
Date of experience: January 6, 2024
Best experience. Any problem with the service with all the limits. All right and in their place with the work functionalities.
Date of experience: April 27, 2022
Hey Emmanuel,
Thank you for your review!
DJ
Customer Advocate at HostGator
Price, but the quality of customer service and the quality and performance of HostGator services - especially migration and codeguard are appalling!
Date of experience: April 19, 2022
It was the cheapest and the support was great at the first place when I was choosing HostGator 6 years ago
Date of experience: March 4, 2024
Honestly HostGator sucks. I can not access sometimes to c_Panel so can not upload my assignment on it on time. Recently it does'n work nicely for me
Date of experience: February 29, 2024
I have been using HostGator for the past 4 years, every time I need help I was met by professionals who always provided a solution...
Date of experience: October 31, 2022
Hey Francis,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Good customer support, on time help.
Good customer support, on time helpGood customer support, on time helpGood customer support, on time help
Good customer support, on time help
Recommended by website designer
Date of experience: March 1, 2023
So far
Great
Service and products
I like the fast response and easy way to do everything beyond the cost
Amazing service
Found it on youtube and made click with me
Date of experience: June 29, 2023
Good although accessing emails is time consuming. I was looking for a host gator app but couldn't find one.
Received a discount through an affiliate at the beginning
Date of experience: April 27, 2022
Rooked into it by a tutorial that basically stole money from me - not happy but whatever - such is life
Date of experience: March 30, 2022
Hey Jennifer,
We want our customers to be happy so if you aren't happy, neither are we! We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Very user friendly control panel and lots of excellent addons to the basic hosting service available.
My problem was solved immediately and with great courtesy.
The price for the services offered was just right for me.
Date of experience: May 3, 2022
Hey Matha,
Thank you for your review!
DJ
Customer Advocate at HostGator
Hmm, well, English is not my native language, it't but difficult to describe. Overall im satisfied, thx
I do some research on the internet befor launch my site, i saw lots of positive comments about it and the price is okay.
Date of experience: May 2, 2022
Hey Chao-Wei,
Thank you for your review!
DJ
Customer Advocate at HostGator
Great experience. I like the free wildcard ssl certificate feature that comes with cPanel. Much appreciated.
Date of experience: July 22, 2023
Just fabulous, thank you. Sooo much better than my last host. Everything works perfectly and very few adjustments.
Previous experience with a different site and the price is amazing. Love having a cPanel once again.
Date of experience: April 10, 2022
Hi Paul,
We are so happy to hear this. Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
No problems and good prices. Much cheaper than their Australian counterpart. Always easy to get k knowledgable help.
Date of experience: October 28, 2020
Hi Richard,
Thanks for the great review. We're so happy that you're enjoying our support teams and great pricing. Thanks for being here with us.
Erinn
Customer Advocate at HostGator
Fairly good. As usual with hosting, all the service UXs are disjointed. I've had some mild uptime issues, but overall ok.
Upgrading PHP version should not require a chat/call
Godaddy screwed up.
Date of experience: April 27, 2022
Hey Mark,
Thank you for your review!
DJ
Customer Advocate at HostGator
I'm satisfied with the service I got. Support guys are very nice and solve my doubts easily. CPanel is useful.
Date of experience: February 5, 2020
Hi LJ,
We're so pleased to hear that you're happy. Thanks so much for taking the time to leave us a thoughtful review. We're so glad you're here with us.
Erinn
Customer Advocate at HostGator
https://thismamablogs.com/how-to-start-a-blog-and-make-money/?pp=1
This blog recommended HostGator.
Date of experience: November 29, 2021
Hi Kenneth,
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
A newbie at building websites, still navigating my way around. Your site appeared simpler to use than some others.
Date of experience: January 30, 2022
Hey Joseph,
You got this! We believe in you! Thank you for your review!
DJ
Customer Advocate at HostGator
This has been a very positive experience. It synced easily with host gator and I am satisfied so far.
Tutorial I was following used it.
Date of experience: March 31, 2022
Hey Benjamin,
We are so happy to hear this! Thank you for your review!
DJ
Customer Advocate at HostGator
Fast connection and website speed, very quick response from the service desk, resolve porblems with one conversation.
Very quick response, and slove the problems in one conversation.
Date of experience: April 30, 2022
Hey ZW
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Very Quick Service and response from support. Site help section has a lot of information that is easy to u derstand.
Used before
Date of experience: April 3, 2022
Used it for yonks, and rarely have issues. Wouldn't risk switching to another host, who could top this? ;)
Date of experience: April 15, 2022
Hi Riina,
Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Alhaj,
Thank you for your kind review!
DJ
Customer Advocate at HostGator