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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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It was the best option cost wise for what I needed and there was an easy to use web builder
Date of experience: January 13, 2024
Very good experience!. Very accurate expertise an solution!. Keep good working!
Very good experience!. Very accurate expertise an solution!. Keep good working!
I have more than 18 years being HostGator reseller and I am very satisfied with all of the services.
Date of experience: May 7, 2024
Was with GoDaddy for last 20 years, but ever increasing costs led me here - SSL and email included in hosting costs were the deciding factors.
Date of experience: October 18, 2021
I haven't the slightest idea how to navigate HostGator, not Wordpress.
Where do I find EASY tutorials to make my site better?
Date of experience: December 17, 2021
Hey Kenneth,
Have no fear, we are here! We can point you in the right direction. We have asked an Escalations Manager to reach out to see how we can help!
DJ
Customer Advocate at HostGator
HostGator is fully wind-powered, unlike some of the competition, and is not locking us to WordPress only
Both of these are great!
Date of experience: April 14, 2022
Hi Nick,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
My website just disappear last week for no apparent reason. No able to figure out what went wrong
Date of experience: February 25, 2024
Good price. I will say that WordPress is the most user-unfriendly setup I have ever used.
Date of experience: April 6, 2024
Price is great, but using another developer for the site, and paying for that too isn't right.
Date of experience: March 18, 2024
All good, thank you. I find some things very cumbersome
Date of experience: May 6, 2024
I've worked in advertising and marketing using Host Gator for a variety of client products including those of my own agency. Customer service is always personal, helpful, and understandable even when clients engage. As long as this persists I stay, go for
Date of experience: May 6, 2024
I have complaints, All gets worked out if there is an issue
Referred by friend
Date of experience: May 6, 2024
Very timely response and accurate support to resolve the issue.
Date of experience: May 6, 2024
So far everything has been fine. No issues with anything on the site.
Recommended by a friend
Date of experience: May 6, 2024
I had a good experience. Your tech support was able to find the issue and help me to resolve it.
Date of experience: April 1, 2022
Hey Hamid,
That is what we like to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
I needed help getting my site up and the customer service guy was great and helped me to do it
Great see other comment
Cost - had go daddy before snd don’t appreciate their politics
Date of experience: April 13, 2022
Hey Ivonne,
We are always happy to help! Thank you for your review!
DJ
Customer Advocate at HostGator
They say this is the best host i am still a beginner so i wanted to learn here.
Date of experience: February 20, 2024
Its hard because the Tech Support just in English, i can speak english, especifically tecnical words
ok
Someone recomended
Date of experience: July 1, 2022
Hey Jose,
Thank you for your review! We will definitely look into this and see what we can do.
DJ
Customer Advocate at HostGator.com
Overall, is all very good with appreciation to the timely response.
Date of experience: May 5, 2024
I have had no issues with HostGator since launching my site!
Preferred service of my voiceover site webmaster.
Date of experience: May 5, 2024
Great job! I appreciate the great work you are doing..
Highly recommended
Date of experience: May 3, 2024
It was affordable and has allowed me the freedom to create my own website on my schedule.
Date of experience: March 12, 2024
This is the place I learnt all about web hosting and remote data storage and many more.
Date of experience: March 12, 2024
EVERYTIME I try to access my website the domain on safari tells me that the connection is not private.
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Hey Stacia,
We are more than happy to take a look into this for you. We have created a case and asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
I have had bad customer service and have wasted hours dealing with issues having to follow up
Date of experience: March 8, 2024
Honestly, at this point it's purely out of convenience of already being a customer for so long.
Date of experience: March 8, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hi Brett,
We are very happy to hear this. Thank you for the kind feedback!
Marissa
Customer Advocate at HostGator