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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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You raised my reseller hosting by 33% without notice. Poor business after over 20 years with you!
Date of experience: February 20, 2024
I used to host through you and I loved the tech support. Your people are top notch.
Date of experience: February 19, 2024
I love HostGator's services, but the new website is not great. Not intuitive or easy to navigate.
Date of experience: February 19, 2024
I get continuous error messages about my domain server not being secure. This happens on my iphone.
Date of experience: February 19, 2024
I just logged in to transfer my domain to another company because tech support told me it was the ONLY way to manage my concern.
Date of experience: April 15, 2022
Host Gator offers great hosting service and is very convenient and easy to use :)
Date of experience: April 6, 2024
Too far back to remember, been a great ride...
Never have to call in troubles...
Date of experience: April 6, 2024
Excellent experience through HostGator services i like it
Date of experience: April 28, 2024
It was an amazing experience. The representatives solve my problem immediately.
Date of experience: April 28, 2024
HostGator has a great service that is easy to navigate. Great support whenever I've needed it.
Date of experience: March 19, 2024
When I started, they were great - support was great.
Now, prices are WAY up and service stinks!
Date of experience: February 16, 2024
I cannot find my domain even though there are no renewal announcement sent to my email.
Date of experience: March 18, 2024
I was told it had good support and easy. I haven't found that to be true.
Date of experience: March 18, 2024
I have open ticket, and I was promissed to be cintacted by the admins whitin 24h(which is very long) and now I am still waiting after 48 hours
Date of experience: March 13, 2024
The site does what I want. It satisfies a need that I have.
Date of experience: April 19, 2024
I needed to completley start agian on my web site and found some usefull video on how to and it was easy.
Date of experience: August 27, 2021
Trying to make a payment with a credit card ive used b4 but it won't link
Date of experience: March 15, 2024
We have experienced issues with the site being consistently live.
We have experienced issues with the site being consistently live.
Date of experience: April 26, 2024
Price bit it’s jumped in price over the years
Date of experience: April 26, 2024
Absolutely terrible nothing works we will get off this crappy site as soon as possible.
Date of experience: April 2, 2024
Service is terrible and my issues dont ever get solved. Just check my chat history
Date of experience: April 2, 2024
It is very usefoul and it hase great support if u have problems with your web page.Its very cheap and i recommend it to evryone
Date of experience: March 23, 2021
Hi Vedad,
We're so happy that you're happy! Thank you for the great review.
Erinn
Customer Advocate at HostGator
Migrating my account and marinating the content i previously created has been a nightmare & Now I can't access my Cpanel.
Date of experience: June 12, 2022
Hey Christopher,
We will get you that access! We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Really bad experience. I have recommended many clients but now i will no more recommend.
Date of experience: April 1, 2024
User friendly and comfortable to use the service. Quick response and very helpful.
Easy to use
Date of experience: April 17, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Steve,
We are so glad you are finding your way around! Thank you for your review!
DJ
Customer Advocate at HostGator