HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
You guys are the best, we continue to always recommend HostGator very highly!
Date of experience: April 3, 2024
Rude condescending "support" techs, I'll be moving my assets away as soon as possible.
Date of experience: March 9, 2024
The updated version is not reliable compared to the older version
Date of experience: April 2, 2024
I like the new user interface. It is very friendly. I can easily access what I need.
Date of experience: March 26, 2024
I did not make the choice. Our previous web site developer did.
Date of experience: March 26, 2024
Price and then your raised costs and customer service is awful
Date of experience: March 29, 2024
Awful service and crazy price increase and charges!
Date of experience: April 1, 2024
Can't find what I'm looking for (changing a monthly plan to full year pay).
Date of experience: April 2, 2024
Date of experience: April 2, 2024
I keep trying! Came from go daddy but the transfer is not going well
Date of experience: April 2, 2024
Okay that's all for now. Need to improve how you care your customers
Date of experience: April 2, 2024
Overall is ok not a bad experience for my company starting form approximately 5 years ago
Date of experience: April 2, 2024
I have a VERY VERY VERY BAD EXPERIENCE WITH HOSTGATOR WHICH I WILL LET THE WHOLE WORLD KNOW IF THEY DONT SOLVE MY PROBLEM RIGHT AWAY
Date of experience: February 5, 2024
Por que me lo esta recomendando neetwork business school y soy alumno vitalicio y me da confianza su alianza con hostgator. Gracias
Date of experience: January 4, 2022
I used to be able to go right to c-panel, but now I have to figure out how to find it.
Date of experience: March 31, 2024
The new look is bad, many options from previous version are missing.
I want the old version back.
Date of experience: March 21, 2024
I chose HostGator due to the pricing and how easy the platform is to use. Highly recommend!
Date of experience: March 25, 2024
Sometimes i cant access certain function. Example, it showing error when i want to open my cPanel
Date of experience: January 30, 2024
:)) )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
very good
Date of experience: August 29, 2024
Research that was done years ago. I have been a member for many years.
Date of experience: March 6, 2024
No problems with my experience. The site has been working well.
Date of experience: April 1, 2024
HostGator should hire a professional and technical knowledge support agent so can fix our issues
Date of experience: April 1, 2024
Your fees and pushing of additional services that lock people in, is unacceptable.
Date of experience: April 1, 2024
Date of experience: April 1, 2024
Found out about it a long time ago doing an internet search
Date of experience: April 1, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hola jorge
¡Gracias por la amable reseña!
Marissa
Defensor del cliente en HostGator
Hi Jorge,
Thank you for the kind review!
Marissa
Customer Advocate at HostGator