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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
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Date of experience: March 28, 2024
Your staff has always worked hard to help me every time I've come across issues. They are the best.
Date of experience: March 28, 2024
Very cumbersome, slow and reactive support when I used it
very cumbersome and reactive
Date of experience: March 28, 2024
Tired of them always trying to sell me stuff every single time I login.
Date of experience: March 28, 2024
Dave Ramsey was promoting it on his podcast and was offering a coupon
Date of experience: March 13, 2024
My Cron jobs are working well.
Softiculous has ExpressionEngine
All things are pefect. My site and its servers are all 24/7 up.
It was in my dreams, this entity spoke to me like, "I am God of Webhosting, follow my Commandments"
And so I woke up and choose it for my website.
Date of experience: May 1, 2022
Date of experience: March 28, 2024
Was recommended to me, leaving because my account experience has been frustrating this past year
Date of experience: March 28, 2024
Date of experience: March 28, 2024
WTF is the home pages a glaring INEPT (POS)?
I want to login
& get to cpanel,
Not go thru some coke-heads' layout.
Date of experience: January 15, 2024
When I log in I can't see the hosting panel and other options.
Date of experience: March 12, 2024
Rearranged everything. Unable to find how to easily edit my site. Updates suck!
Date of experience: March 12, 2024
I have been with gator many years now, it's been a good decision so far
Date of experience: January 7, 2024
I had issue with my website more than year and i dont get any help!
Date of experience: January 7, 2024
I have 2 websites that are running very slow and they always have issues.
Date of experience: February 25, 2024
I'd been with GoDaddy for a several years, but the plan I was on did not offer IMAP email and only offered POP3. So I switched.
Date of experience: January 8, 2024
I love the interface especially the old one. It still is great in many ways.
Date of experience: January 4, 2024
Getting logged in sucks; customer service sucks; not helpful
Date of experience: March 25, 2024
Because of price, security an amazing customer service. We are very happy with hostgator
Date of experience: March 27, 2024
I always get a quick response from the team. Thank you!
They are always willing to help and guide you (with patience) through every process.
Quality / Cost
Date of experience: March 27, 2024
Date of experience: March 27, 2024
You guys are so awesome. Your support is second to none.
Date of experience: March 27, 2024
Date of experience: March 27, 2024
Great company i have worked with you in the past for years and hope to do so again
Date of experience: March 27, 2024
Date of experience: March 27, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hi Yvez,
Thank you for your review!
DJ
Customer Advocate at HostGator