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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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Changing my site over has been a major pain and now I see the billing is messed up too.
Date of experience: March 13, 2024
You keep raising my rates every one to two months! What is going on?!?!
Date of experience: March 13, 2024
Nothing is working right now. I can't seem to access my content.
Date of experience: March 13, 2024
This is my sixth time trying to fix my problem. No one has been able to help me.
Date of experience: February 21, 2024
Everything can just go wrong. My SSL is not working right right now ll
Date of experience: January 11, 2024
🤩 perfect service après vente je recommande. Très fonctionnel et accompagné.
Perfect
Date of experience: August 27, 2024
Médiocre. Jamais vu une entreprise aussi irrespectueuse de ses clients.
Aucun suivi. Aucun respect. Vous êtes pathétiques.
PLUS JAMAIS
Date of experience: August 27, 2024
Stable servers, helpful staff, reputation, and good prices.
Date of experience: March 12, 2024
My site has been down for months and nobody will help me.
Date of experience: March 12, 2024
Date of experience: March 12, 2024
You hate it so difficult to pay my bill. Where the f is it
Date of experience: January 7, 2024
Great price for an all-purpose plan (since I didn't know what I wanted yet).
Date of experience: January 8, 2024
Not very intuitive to use. The home button is a bit weird to get to.
Date of experience: March 5, 2024
Not working my new domains, to edit sites, is a big problem for my.
Date of experience: January 5, 2024
We need professional board as it was. We are professionals!
Date of experience: March 7, 2024
Date of experience: March 11, 2024
WHy are you charging my for services I didn't order!
Date of experience: March 11, 2024
Lots of problems with you troubleshooting my website crashes
Date of experience: March 11, 2024
Never used a hosting company, so pricing attracted me.
Date of experience: March 11, 2024
Splash upon entering site continues to ask for privacy signup after months. Needs to stop.
Date of experience: March 10, 2024
It is really annoying not to have a backup payment method like you used to have
Date of experience: March 1, 2024
Convenient. I've used it for many years and it's user friendly.
Date of experience: March 10, 2024
Trying to transfer my website and HostGator is not sending the required documentation.
Date of experience: March 10, 2024
Ease of use. BUT lately the changes have made it more difficult.
Date of experience: March 10, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hi Adrian,
Thanks for sharing your story!
DJ
Customer Advocate at HostGator