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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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Date of experience: March 8, 2024
It was many years ago. You folks were the best out there
Date of experience: March 8, 2024
Lots of email problems. Expensive hosting and it's slow.
Date of experience: March 8, 2024
Should not have taken away the unlimited websites...
Date of experience: March 8, 2024
Date of experience: February 28, 2024
I thought it was the best choice before. I was wrong.
Date of experience: March 6, 2024
Date of experience: March 6, 2024
Highly complicated site building with highly outdated and unbelievably unfriendly WordPress system
Date of experience: February 21, 2024
Account hacked twice and always a huge issue to get things sorted out.
Date of experience: March 7, 2024
Ok until I have an issue with uploading of candidate application form through my website
Date of experience: March 7, 2024
Date of experience: March 7, 2024
Date of experience: March 7, 2024
Date of experience: March 7, 2024
Difficulty logging in and now getting site not recognised response
Date of experience: March 7, 2024
Date of experience: March 7, 2024
Had worked with you before...not sure what has happened lately but your services are abysmal!
Date of experience: March 7, 2024
Cost increases without prior notice however services is getting worse.
Date of experience: March 7, 2024
I've been trying to add an email for a week with no help from anyone in support
Date of experience: March 7, 2024
Too expensive, and you're automatically billing me without asking. That annoys me.
Date of experience: February 20, 2024
I only have access to 1 of 2 websites and no wp-admin Wordpress access.
It's Popular
Date of experience: April 29, 2022
Date of experience: April 15, 2022
The message Us box will not close. It is blocking the page.
Date of experience: February 20, 2024
The host provided excellent service I was really impressed. Keep up the good work.
Date of experience: October 25, 2022
Hey Kudzanayi,
Thank you for your review!
DJ
Customer Advocate at HostGator
New design is horrible, its difficult to get directly to the website templates
Date of experience: February 4, 2024
I have a complain
Hostgator deduct amount from my bank bank without any intimation.
Date of experience: November 25, 2021
Hey Aamir,
It appears you were deducted from your auto renewal but we see you chose to cancel and your payment is being refunded.
DJ
Customer Advocate at HostGator
Took my money for a 36
Month hosting and then turned off my website
Date of experience: January 25, 2022
Hey Cliff,
It looks like you cancelled your plan back in July. We have asked an Escalations Manager to reach out and clear things up!
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Nylus,
Give us a call and we will be more than happy to help!
DJ
Customer Advocate at HostGator