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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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I read reviews and most individuals indicated that it was user and beginner friendly
Date of experience: November 14, 2022
It works great so I have used it for years. And plan to continue
Date of experience: September 5, 2021
Hey Nathan,
We look forward to seeing you around! Thank you for your review!
DJ
Customer Advocate at HostGator
RoseMarie was a delight to work with, she is an asset to your company.
Date of experience: October 26, 2022
Hey L,
Thank you for your review!
DJ
Customer Advocate at HostGator
Regular website issues where my site is not accessible by my customers
Date of experience: February 19, 2024
I did but now i regret using hostgator and i will tell everyone i kn never to choose hostgator
Date of experience: March 2, 2024
I have not been getting the help I need with transferring my domain.
Date of experience: February 2, 2024
Date of experience: February 25, 2024
I keep having issues with my email and I have used multiple networks and browsers.
Date of experience: February 27, 2024
Issue keep happening again and again our website is down
Date of experience: February 29, 2024
What I paid for is not working still, so that is how I feel...
Date of experience: February 29, 2024
Found it on youtube, I build a lot of websites and I have experienced a lot of minor annoyances
Date of experience: March 1, 2024
Upgraded. No discount. Everything has been terrible since then
Date of experience: March 5, 2024
Date of experience: March 5, 2024
I've been sitting here for two hours and getting very little done
Date of experience: March 5, 2024
Because price and services. But now a lor of appealing advertisements.
Date of experience: March 5, 2024
Exceptional Customer Support! Great Work.
Best Regards,
Lawrence Shapiro
Date of experience: March 5, 2024
HostGator is great, but the prices are expensive compared to other hosts
Date of experience: March 5, 2024
No proper response given to queries in past and
Updated the php version without prior notice
Date of experience: March 5, 2024
3 Days to get a transfer authorization code? Really?
Date of experience: March 5, 2024
The system is quick to throw me out and not helpful in correcting issues
Date of experience: March 5, 2024
Need to learn the new HostGator website changes. Liked the old setup.
Date of experience: February 17, 2024
I still can't believe that the error I found in your system still hasn't been fixed. Shame on you!
Date of experience: January 15, 2024
My site was hacked and Hostgator could not help. All my website and emails are lost.
Date of experience: February 22, 2024
The hosting service is very good, economical and the support excellent
Date of experience: February 24, 2024
Issues with hosting, full of viruses, everything is $#*!ed up, notorious for ruin hard work,
I want
Date of experience: March 4, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hi Rodrick,
Thank you for your kind review!
DJ
Customer Advocate at HostGator