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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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New UI/UX not convenience. Missing something not easy to use.
Date of experience: January 9, 2024
You make it sound easy, but it's not and you like it that way.
Date of experience: January 11, 2024
Date of experience: January 26, 2024
So far so good
Just work on your invoicing procedures,.
Date of experience: January 5, 2024
Date of experience: January 24, 2024
Great service reputation. Still learning to maximize it's use. I would give it 5 stars, otherwise.
Date of experience: January 25, 2024
Date of experience: January 25, 2024
This site was recommended to me. I find it difficult to navigate, so I will have to get some help.
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
I had a ton of problems with customer support from other vendors
Date of experience: January 24, 2024
My Domain doesn't work called and chatted online still no help
Date of experience: January 24, 2024
Love the new UI, different and fresh. Still getting used to it, but good stuff :)
Date of experience: January 25, 2024
Date of experience: January 6, 2024
Date of experience: January 22, 2024
Very Bad, earlier HostGator panel was better. Also you do not want to help people.
Date of experience: January 22, 2024
Date of experience: January 23, 2024
Because it is a Free Speech platform. Also, it is easy to use.
Date of experience: January 11, 2024
Date of experience: January 22, 2024
Date of experience: January 22, 2024
Service, convenience and price, as a long-time customer of HostGator.
Date of experience: January 22, 2024
Date of experience: January 23, 2024
After all this time, hostgator's updates have performed a shabby and absurd service
Date of experience: January 23, 2024
Very good experience. Site is always up. Price is good and any problems are solved quickly.
Search engine
Date of experience: April 27, 2022
Hey Bettye,
Thank you for your review!
DJ
Customer Advocate at HostGator
Struggle with support sometimes. Navigation on your site for portals is not that great
Date of experience: January 20, 2024
You keep bouncing my e-mails and I cant figure out how to increase the size of allowed disk space
Date of experience: January 20, 2024
Videos on YouTube and research. Good customer service
Date of experience: January 21, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Valerie,
Have no fear, we are here! We have asked an Escalations Manager to reach out and assist with anything you may need help with.
DJ
Customer Advocate at HostGator