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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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The price was right, the ease of setting up was great as well
It was the best service on the net.
Date of experience: May 1, 2022
Date of experience: April 17, 2022
Hosting is good and support is also available 24/7.
Date of experience: November 15, 2022
Hey Muhammad,
Thank you for your review!
DJ
Customer Advocate at HostGator
Awesome. Hostgator is great and the support is amazing!
Great company with by far the best service and support by far the best in the business plus the people are extremely friendly and helpful.
Date of experience: July 26, 2021
Hey Red,
Thank you for such an amazing review!
DJ
Customer Advocate at HostGator
Everything is very super nice. Thank you very much.
I needed help with folder name recently. Everything was sorted over a chat. The service was quick, helpful and knowledgeable.
It was the right choice for my webpage because of price and service. Thanks.
Date of experience: April 28, 2022
Hey Geoffrey,
You are most welcome. Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: September 26, 2021
Hey Reda,
Our support team is pretty awesome isn't it? Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: November 16, 2021
Hey Brooke,
We are definitely user friendly for people of all skill set! Thank you for your review!
DJ
Customer Advocate at HostGator
Great tech and pricing, easy to use portal, and fast and friendly service.
Date of experience: April 14, 2022
Hey Caleb,
Thank you for your review!
DJ
Customer Advocate at HostGator
Got good recommendation, had good experience in the past
Date of experience: January 30, 2022
Hey Zvi,
We are so happy to hear this! Thank you for your review!
DJ
Customer Advocate at HostGator
Inexpensive, easy to setup and manage, and continuous reliability.
Date of experience: October 11, 2021
Hi Justin,
Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
Everything is good. Site is working and i'm satisfied
Date of experience: May 5, 2022
I thought it was a good hosting apace, it seems i am wrong
Date of experience: November 23, 2021
Hey Cate,
We don't want you to think that. Let us help. We have asked for an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Email works great when it does.
Tech support mostly helpful when it doesn't.
Date of experience: May 6, 2022
Hey Christina,
Thank you for your review!
DJ
Customer Advocate at HostGator
Flexibility and help in the tech support in addition to the hosting options.
Date of experience: December 19, 2021
Hey Suzette,
Our support is pretty good! Thank you for your review!
DJ
Customer Advocate at HostGator
It was recommended by a friend and its the best. The absolute best!
Date of experience: April 14, 2022
Hey Craig,
Thank you for you review!
DJ
Customer Advocate at HostGator
Date of experience: April 12, 2022
Hi Talal,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
Price and support and I wonder why I have to write so much
Date of experience: December 22, 2021
Hey Adam,
Thank you for your awesome review!
DJ
Customer Advocate at HostGator
Your server sucks $#*!ing $#*!. $#*!s so $#*!ing slow
Date of experience: April 16, 2022
Easy to sign up with you $#*!s but horrible to cancel. You SUCK!
Date of experience: September 10, 2021
Hey Robert,
We hate to see you go but we do wish you luck on your future hosting endeavors.
DJ
Customer Advocate at HostGator
He transferido mi página a Hostgator y es lo mejor, sin caídas y muy rápido. Muchas gracias
Recomendación
Date of experience: August 16, 2024
The website transfer went very well and the site went up quickly.
There were questions about the online purchase which were quickly answered.
Price and the free SSL certificate.
Date of experience: December 21, 2022
Hi Paul,
Thank you for your review!
DJ
Customer Advocate at HostGator
It is not immediately visible when we deliver on the server. Server is not perfect.
Date of experience: May 15, 2022
Hey Mr. T,
We would love to help. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
It is simple, it is complete, it is easy to use and it offers us a lot of online help
Date of experience: December 2, 2021
Hey Ariel,
You really hit the trifecta there. Thank you for your kind review!
DJ
Customer Advocate at HostGator
I chose because of your good prices, I'm leaving because of your predatory renewal policies.
Date of experience: April 20, 2022
I like it because it is good. Customer service is very helpful.
Date of experience: April 30, 2022
Hey Ulysses,
That's how it should be! Thank you for your review!
DJ
Customer Advocate at HostGator
Good service and support. The price of hosting is affordable but the price of domains is very high
Technical issue
Date of experience: May 1, 2022
Hey Oussama,
Thank you for your feedback.
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Melvin,
Thank you for your review!
DJ
Customer Advocate at HostGator