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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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Great customer service support and reliable hosting performance.
Date of experience: April 20, 2022
Date of experience: April 20, 2022
Date of experience: April 20, 2022
It's easy to use. Fantastic support. Wonderful hosting company.
Date of experience: April 19, 2022
Hi Angel,
Good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Thought the customer service was good but haven't heard back from them
Date of experience: April 19, 2022
I've been using Hostgator for years and it's what I know.
Date of experience: April 17, 2022
Hey Claire,
We are so happy to have you! Thank you for your review!
DJ
Customer Advocate at HostGator
Thanks the experience has been informative. Looking for more
Date of experience: April 19, 2022
Hey Solidified,
We are so happy to provide you with more information. Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator
Hard to learn something new, especially with zero experience but the support was helpful.
Date of experience: April 19, 2022
Hey Jarett,
You will find that we are always willing to help and happy to do so! Thank you for your review!
DJ
Customer Advocate at HostGator
Customer service has been great getting a website up and running with minimal issues
A youtube video tutorial on setting up a wordpress website recommended hostgator
Date of experience: April 21, 2022
Hey Tracey,
Thank you for your review!
DJ
Customer Advocate at HostGator
Reputation and figured it was better than prior host I had (Yahoo)
Date of experience: April 19, 2022
Hey King,
Welcome to the HostGator Community! Thank you for your review!
DJ
Customer Advocate at HostGator
I have never had issues with site or emails. - no downtime
Date of experience: April 17, 2022
Hey Doreen,
Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: December 26, 2022
HI Brad,
Thank you for your review!
DJ
Customer Advocate at HostGator
I have been using hostgator for a while so its easier to edit the website and update.
Date of experience: April 1, 2022
Hey Naser,
Thank you for being part of the HostGator family! We are so happy to have you.
DJ
Customer Advocate at HostGator
There was live customer services and I really appreciate that.
Date of experience: March 16, 2022
Hey Bethany,
We are more than happy to provide live customer service! Thank you for your review!
DJ
Customer Advocate at HostGator
It's a kind person and so helpful, can't imagine any better help than this.
Thanks
Date of experience: November 1, 2022
Hey Youssef,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Great thanks very much for helping me with all your services
Date of experience: December 2, 2021
Hey Kelfala,
We are always happy to help! Thank YOU for your awesome review!
DJ
Customer Advocate at HostGator
Thank you very much for your help and support, helping me solve such a problem
Date of experience: December 28, 2022
Hi Mohamed,
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Used it before as webmaster of our church account using Drupal.
Date of experience: December 2, 2021
Hey Charles,
Having previous experience with us makes it that much easier to choose! Thank you for your review!
DJ
Customer Advocate at HostGator
Moving from a company I was with for 20+ years due to their email servers being problem
Date of experience: December 2, 2021
Hey Richard,
We want to wish you a big warm welcome to HostGator. Thank you for choosing us!
DJ
Customer Advocate at HostGator
Quality It has been great. Amazing Service and Experience
Date of experience: April 19, 2022
Hey Benjamin,
We do have excellent service and experience. Thank you for your review!
DJ
Customer Advocate at HostGator
Recommended about 15 years ago - and no reason to switch
Date of experience: April 19, 2022
Hey James,
Thank you for being the best part about HostGator!
DJ
Customer Advocate at HostGator
Date of experience: April 20, 2022
Hey Melissa,
Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator
Customer Service... and WAS fast... now slow to load.
Date of experience: April 20, 2022
Date of experience: April 20, 2022
Hey Nannette,
You made the right choice. Thank you for your review!
DJ
Customer Advocate at HostGator
Customer service was what i looked for and HG has always delivered
Date of experience: April 20, 2022
Hey Wanda,
That is so good to hear. Thank you for your review!
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Paul,
That is exactly what we want to be known for. Thank you for your awesome review.
DJ
Customer Advocate at HostGator