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customer service (713) tech support (137) support team (98) tyler moore (80) domain name (63) user interface (34) control panel (28) web designer (36)

Abdelrhman N.

Egypt

1 review

0 helpful votes

“.b…………… zz”

November 12th, 2023

Verified purchase

.b…………… zz. Zz. Z. Z. Zzzz. Zzxx. Zzzzz zzz

Service

Date of experience: November 12, 2023

Helpful (0)

Thank you

Edinson N.

Uruguay

1 review

0 helpful votes

“Por recomendación y por buena oferta, además de la...”

September 16th, 2021

Verified purchase

Por recomendación y por buena oferta, además de la calidad y buena prestación

Date of experience: September 16, 2021

Helpful (0)

Thank you

DJ S. – HostGator Rep Over a year old

Hola Edinson,

Gracias por tu reseña.

DJ
Defensor del cliente en HostGator

Hello Edinson,

Thank you for your review.

DJ
Customer Advocate at HostGator

ryan F.

1 review

0 helpful votes

“Alls well that ends well asdfklasdjf; lkjasdf; lkjasdf; lkjasd”

April 7th, 2022

Verified purchase

Reason I chose this business:

Seems great

Service

Date of experience: April 7, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hey Ryan,

Thank you for your 5 star rating!

DJ
Customer Advocate at HostGator

Otelo D.

Portugal

1 review

0 helpful votes

“Até ao momento ainda em descoberta, mas até ao momento,...”

August 5th, 2021

Verified purchase

Até ao momento ainda em descoberta, mas até ao momento, satisfeito.
Obrigado!

Reason I chose this business:

Aconselhado por Rita Loução, desconhecia.

Date of experience: August 5, 2021

Helpful (0)

Thank you

DJ S. – HostGator Rep Over a year old

Ola Sergio,

Obrigado pela sua avaliação!

DJ
Advogado do cliente na HostGator

Hello Sergio,

Thank you for your review!

DJ
Customer Advocate at HostGator

Facelove I.

Turkey

1 review

0 helpful votes

“Not good not goodnot goodnot goodnot goodnot goodnot...”

May 15th, 2022

Verified purchase

Not good not goodnot goodnot goodnot goodnot goodnot goodnot goodnot goodnot good

Date of experience: April 15, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hey Facelove,

Well that is a bummer. We will be reaching out for more information.

DJ
Customer Advocate at HostGator

asdas U.

Mexico

1 review

0 helpful votes

“Asdas”

May 4th, 2022

Verified purchase

Asdasdadasd asd asd asdasdas aasd asdasd asd asd sdas

Quality

Date of experience: May 4, 2022

Helpful (0)

Thank you

Reyne S.

Texas

1 review

0 helpful votes

“*******910”

October 20th, 2023

Verified purchase

Date of experience: October 20, 2023

Helpful (0)

Thank you

oscar H.

Colombia

1 review

0 helpful votes

“Me siento muy bien con el servicio”

May 10th, 2022

Verified purchase

Todo muy bien, el servicio el soporte todo en general bien

buena me solucionaron el problema que tenia

Reason I chose this business:

Por economía por los planes que tienen

Reason I chose this product:

Economía y sus planes

Service

Quality

Date of experience: May 10, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola Óscar,

¡Gracias por tu reseña!

DJ
Defensor del cliente en HostGator

Hey Oscar,

Thank you for you review!

DJ
Customer Advocate at HostGator

Lyle E.

Minnesota

1 review

0 helpful votes

“Good========================================================...”

April 17th, 2022

Verified purchase

Good===========================================================

Reason I chose this business:

Because our IT advisor said it was good.

Date of experience: April 17, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hey Lyle,

Thank you for choosing HostGator!

DJ
Customer Advocate at HostGator

Ivan Z.

Peru

1 review

0 helpful votes

“Para correos desde el cpanel es muy ràpido y eficiente”

September 16th, 2021

Verified purchase

Date of experience: September 16, 2021

Helpful (0)

Thank you

DJ S. – HostGator Rep Over a year old

Hola Ivan,

Gracias por tu reseña.

DJ
Defensor del cliente en HostGator

Hello Ivan,

Thank you for your review.

DJ
Customer Advocate at HostGator

Rolando T.

Peru

1 review

0 helpful votes

“Muy pronta atención de consultas, excelente servicio”

April 9th, 2022

Verified purchase

Muy pronta atención de consultas, excelente servicio

Rapida atencion y solucion de mi problema

Reason I chose this business:

Por recomendación de otra Empresa

Service

Date of experience: April 9, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola Rolando,

¡Gracias por la amable reseña!

Marissa
Defensor del cliente en HostGator

Hi Rolando,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator

YOHONNY H.

Peru

1 review

0 helpful votes

“Bien a veces tengo problemas con el servicio y debe...”

April 18th, 2022

Verified purchase

Bien a veces tengo problemas con el servicio y debe de mejorarse.

Date of experience: April 18, 2022

Helpful (0)

Thank you

David W.

1 review

0 helpful votes

“Para mi trabajar con hostgator es lo mejor que me ha...”

January 6th, 2022

Verified purchase

Para mi trabajar con hostgator es lo mejor que me ha pasado solo puedo decir cosa positiva

Date of experience: January 6, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola David,

Gracias por tu reseña.

DJ
Defensor del cliente en HostGator

Hello David,

Thank you for your review.

DJ
Customer Advocate at HostGator

Alvaro F.

Chile

1 review

0 helpful votes

“Me ofrecieron esta posibilidad como una alternativa...”

April 20th, 2022

Verified purchase

Me ofrecieron esta posibilidad como una alternativa seria

Date of experience: April 20, 2022

Helpful (0)

Thank you

Abdelrhman H.

Egypt

1 review

0 helpful votes

“Awesome awesome awesome awesome awesome awesome awesome...”

April 18th, 2022

Verified purchase

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome

Date of experience: April 18, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hey Abdelrhman,

Thank you for your review!

DJ
Customer Advocate at HostGator

Mayra G.

Uruguay

1 review

0 helpful votes

“Recién comenzamos a usarlo y parece muy buen producto”

November 8th, 2021

Verified purchase

Date of experience: November 8, 2021

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola mayra

¡Gracias por la amable reseña!

Marissa
Defensor del cliente en HostGator

Hi Mayra,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator

miguel D.

1 review

0 helpful votes

“Muy bueno es el mejor hosting que he usado me ha funcionado...”

September 20th, 2021

Verified purchase

Muy bueno es el mejor hosting que he usado me ha funcionado en todos mis sitios web

Date of experience: September 20, 2021

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola miguel

¡Gracias por la amable reseña!

Marissa
Defensor del cliente en HostGator

Hi Miguel,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator

Jahrianna Y.

Florida

1 review

0 helpful votes

“Excelente, es muy facil de usar y tiene muchas herramientas...”

April 20th, 2022

Verified purchase

Excelente, es muy facil de usar y tiene muchas herramientas utiles

Date of experience: April 20, 2022

Helpful (0)

Thank you

Rene X.

Peru

1 review

0 helpful votes

“Mi experiencia fue regular debido a que los costos...”

May 27th, 2022

Verified purchase

Mi experiencia fue regular debido a que los costos cambiaron para la renovación.

No tienen servicio al cliente en mi idioma.

Reason I chose this business:

Vi la publicidad que hicieron.

Service

Date of experience: April 27, 2022

Helpful (0)

Thank you

Cesar T.

Costa Rica

1 review

0 helpful votes

“Una experiencia muy enriquecedora y motivante”

April 30th, 2022

Verified purchase

Una experiencia muy enriquecedora y motivante. Gracias por todo.

Reason I chose this business:

Me lo sugirió Network business School.

Date of experience: April 30, 2022

Helpful (0)

Thank you

Kate V.

2 reviews

0 helpful votes

“Bien mi página esta activa y funcionando sin ningún...”

April 27th, 2022

Verified purchase

Bien mi página esta activa y funcionando sin ningún problema

gracias

Service

Date of experience: April 27, 2022

Helpful (0)

Thank you

Solana F.

Paraguay

1 review

0 helpful votes

“Por el momento excelente, no hubo errores ni fallos...”

April 4th, 2022

Verified purchase

Por el momento excelente, no hubo errores ni fallos de carga. Gracia!

Date of experience: April 4, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola Solana,

¡Gracias por la amable reseña!

Marissa
Defensor del cliente en HostGator

Hi Solana,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator

Luis G.

Argentina

1 review

0 helpful votes

“Porque es eñl lugar donde me dieron el mejor servicio”

January 23rd, 2022

Verified purchase

Date of experience: January 23, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola Luis,

Gracias por tu reseña.

DJ
Defensor del cliente en HostGator

Hello Luis,

Thank you for your review.

DJ
Customer Advocate at HostGator

Kris H.

Mexico

1 review

0 helpful votes

“Estoy revisando información sobre el hosting, gracias”

April 28th, 2022

Verified purchase

Reason I chose this business:

For the cost/promo

Date of experience: April 28, 2022

Helpful (0)

Thank you

Valmir M.

Massachusetts

1 review

0 helpful votes

“Facilidade na hora de manusear as ferramentas e um...”

January 31st, 2022

Verified purchase

Facilidade na hora de manusear as ferramentas e um excelente preco

Date of experience: January 31, 2022

Helpful (0)

Thank you

Reputation T. – HostGator Rep Over a year old

Hola Valmir,

¡Gracias por el tipo evaluación!

Marissa
Defensor del cliente en HostGator

Hi Valmir,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator

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7,984 reviews are not recommended

Q&A (3)

Question:

Is hostgator a scam or a legit company?

Answer:

Hi Bill, We are most definitely a legit company. We've been in the web hosting business since 2002. We've recently been rated in #2 in the top 10 web hosting companies but The Top 10. https://web-hosting.thetop10sites.com/ You can also see our current web hosting offerings here: https://www.hostgator.com/ Please let us know if you have any other questions. Thanks! Erinn Reputation Manager for HostGator

By Reputation T., Customer Advocate at HostGator over a year old

See more answers (7)

Question:

Are there other similar companies to hostgator that are less expensive or better?

Answer:

Do not know something similar. Actually Hostgator is one of its kind! Partners of mine use Hostgator, too!

By Carlos P. over a year old

See more answers (5)

Question:

How easy is it to get a hold of customer service at hostgator?

Answer:

If you go straight to smartchat, it is very easy - you only need to find the smartchat button. I have worked with the Internet since web browsers were invented, so I know most of the answers already. That means that when I have a problem that I can't solve, it is going to be a real stinker for HostGator support to solve - I only bring them the difficult ones. Recently, I had an ISP who gave me terrible service, and the internet kept dropping out every few minutes. The Hostgator smartchat expert kept contact with me on and of for about an hour and three quarters until he had worked out the answer for me. That is what I call RELIABLE service.

By Ian M. over a year old

See more answers (4)

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From the business

HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.

Visit Website
Web Hosting
#2 in Web Hosting
Houston, Texas, United States
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Business History

2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.

The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!

Company Representative

Reputation T.

Customer Advocate at HostGator

Typically does not respond to reviews

I am the Manager of Brand Reputation for HostGator (Newfold Digital) It's my job to ensure our customers are happy! What a great role huh? You'll be hearing from my team in response to your reviews, Marissa & DJ will take great care of you!

HostGator is a leading provider of web hosting and domain name services. Whether you’re a small business and are looking to improve your online presence, or you’re an individual looking for a hobby or portfolio website, we’ve got you covered. With our drag-and-drop website builder, and our application integrations with WordPress, Drupal and Magento, we have the website solution for you. Our award-winning, 24/7/365 support and seamless upgrades will ensure you never get stuck. Try HostGator today! https://www.hostgator.com/web-hosting

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Reviews (13,418)

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Q&A (3)

Is hostgator a scam or a legit company?

Are there other similar companies to hostgator that are less expensive or better?

How easy is it to get a hold of customer service at hostgator?

Can’t see your question? Ask to get answers from the HostGator staff and other customers.

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From the business

Business History

Company Representative

How do I know I can trust these reviews about HostGator?