HostGator

Simplicity and rapidity, everything went smoothly. The domain transfer was a very straighforward process.

Price and utility. Just doesnt seem to be much in the way of growing improvement or fixing current issues.

It's a great service. I have not had any issues and the customer service. Cost is a good rate

Since the last upgrade, the useability of the site is painful. Plus, trying upsell/cross-sell every time I log in is annoying.

I have been using Host Gator for over a year now, and every time I have a question, their support team is extremely helpful.

Excellent and knowledgeable customer service team.

It is a bit not user friendly that I can not update my payment method on the checkout page.

This is going to be my third time I reach you for help and nothing is getting done

From having my primary domain setup to some temporary url instead of my actual domain, to my cpanel crashing. So far this has just sucked.

I am trying to work with them but to many issues and limitions and also tech support is to diffcult to find

I keep having issues with my sitelock certs and keys that makes my site go down and i cant access my sitelock portal

Scammed me with sitelock. Never solved my problem and wanted to charge me more to solve it and my pages kept getting hacked daily!

At the time I thought it was better than average. But today I can not give you anything better than SUCKs

Your new user interface is so messed up that it has become a pain to use. Fire your site designer.

New website is not intuitive. I just want a 1 click way to update my website on site builder.

Can someone please call me? Chris *******530 California

I was disappointed that a SSL certificate problem appeared for the 2nd time within a few month but it was solved quickly.

Quick and efficient.

No dan soluciones y tampoco atención a español. They don't give solutions and no attention to Spanish either

Good Customer Service and Prices, but some of the backend is hard to use and I've had downtime due to server issues on my sites.

I have been a cistomer over 15 years and was very disappointed with how my issue was handled

It took a long time and I was bounced around a few times before I was finally helped. I had to answer the same questions and validate myself each time. Big waste of ny time.

Hostgator website the professional Hosting and Domain because I connected with they and own speed and power.

I have no other comments at this time, nor do I have any complaints.
Thank you

I am writing this out of frustration and disappointment with how HostGator has treated my website (Jobs4CNAs) crashing. Today marks day 12 since my website went offline, and the issue has still not been resolved. I have followed all the directives you guys have given and made payments totaling $509.87 ($149.99 for a new hosting plan and $359.88 for Sitelock), hoping my website will be back online.

I'm not ignorant, and I understand certain things, such as migration or a malware clean-up, can take up to 72 hours - so I've patiently been waiting. However, it has been 12 days and counting since my website has been down.

HostGator (Michael Howe) says they're waiting on Sitelock and even gave me the Case number (*******). I even voiced my frustration to the site lock sales team department. You can read that email trend below.

I finally got hold of a site lock support team member on the phone after multiple failed attempts, and he told me that the case number (*******) had been closed because there was no Site lock malware subscription associated with my domain (jobs4cnas).

So not only did I spend $359.88 for nothing (at least until this situation can be rectified), but this whole time (72 hours later) of waiting has been a complete waste of time. Even more frustrating, there was no notification of any form from HostGator that the ticket was closed by site lock. The whole time, I'm waiting, hoping the problem is being resolved.

I am disappointed with the service I've received from HostGator (and Sitelock) in the last 12 days. I feel like there has been no sense of urgency in resolving this matter, especially after spending $509.87.

I've mentioned this before, and I will repeat it: Jobs4CNAs is my business, and it has been offline for over a week now. I'm losing credibility in my industry, and I've already missed substantial partnership opportunities that took me two years to build.

I'm very saddened and disappointed by my experience with Hostgator. I hope someone can get back to me at least with some answers or solutions to how we can get my website back up and working.

Sincerely,
Pa Mass
Email: *******@yahoo.co.uk
Phone: *******450
Address: Lincoln, NE USA

The person I spoke with was very helpful and guided me through the options for our web hosting.