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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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The changes to the plattform make difficult to navegate in the menu. Asking for privacy (paying an amount) after loging in, is a pain in the a**.
Date of experience: January 4, 2024
Still need to get my SSL issue sorted so had to come back as they siad the system was down?
Date of experience: March 24, 2024
You guys think its cool to have your support staff rush and hang up on its customers
Date of experience: January 18, 2024
Every time I needed help from the HostGator team, they were there for me, This is the most important thing when I am looking for a service provider.
Date of experience: March 4, 2024
Had a dedicated server since 2005. I liked the quick response time I used to get.
Date of experience: March 9, 2024
Poor service. Unable to access account for months. Asked for compensation and offer a few days
Date of experience: March 9, 2024
We have had no issues with HostGator and are happy with the service.
Date of experience: April 16, 2024
I choosse it for the same reason why I'm leaving Price.and it's went up for me 10 bucks
Date of experience: March 10, 2024
I've been a customer for over 20 years. I've found it to be the most reliable service.
Date of experience: January 15, 2024
I'm leaving due to prices raised and and again... way cheaper for same plans at other places
Date of experience: January 15, 2024
Every time I log into my account, I'm prompted to upgrade before continuing. I don't want this.
Date of experience: January 12, 2024
The new user interface is disturbing
You have added more actions to do the same issue
Date of experience: March 7, 2024
4 of my websites in this account suddenly just went offline even as my accounts are active
Date of experience: January 12, 2024
Been with HostGator for many years and find it is an excellent host.
Have called them with problems I am having and received quick accurate service.
Been so long ago I can't remember.
Date of experience: April 23, 2024
I've been with HostGator for a long time. Never have any issues. Thank you for that.
Date of experience: March 6, 2024
My husband chose your company. I decided to keep it after he passed away. It works.
Date of experience: March 6, 2024
I haven't been on the site in a while but I like it so far.
Date of experience: March 28, 2024
I have been using hostgator since 2010. I choose it because its affordable and simple to use.
Date of experience: January 3, 2024
Trying to sell me something each time I log in is annoying. Thanks for letting me vent!
Date of experience: January 2, 2024
The new UI is confusing and it is taking way too long to transfer the domain I sold to the new owner, even though they have a Hostgator account.
Date of experience: January 2, 2024
The changes made a few weeks back were a game changer for administering my Blog. Great work...
Date of experience: January 1, 2024
Technicians don't resolve issues they just tell you to give it 1-8 to take effect.
Date of experience: March 27, 2024
I always enjoy HostGator and bring all of my clients there and it is all because of the excellent support from Tommy D.
Date of experience: September 1, 2021
Extremely helpful staff, patient with tech idiots like myself.
Ongoing.
Recommended by friend.
Date of experience: April 22, 2024
I'm getting $50 to get a file backup I asked for a waiver of the fee since it's the first time.
Date of experience: March 29, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Deborah,
Tommy is pretty fantastic isn't he? Thank you for your review.
DJ
Customer Advocate at HostGator