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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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The internet made it seem like you guys were one of the biggest and best
Date of experience: November 19, 2023
The change in prices for the shared hosting plans is ridiculous. I'm looking for other providers.
Date of experience: March 18, 2024
For good web hosting, and domain availability with good customer service.
Date of experience: March 19, 2024
I want to build and operate legitimate websites and pages.
Date of experience: March 21, 2024
Super easy to use and I love the creativity I have in building a website
Date of experience: November 8, 2023
Before was simple and friendly website. Now is complicated
Date of experience: March 24, 2024
Relatively reliable, low price, but not great customer service.
Date of experience: March 24, 2024
Saw a tutorial on a website that used Hostgator and it seemed to be good.
Date of experience: April 14, 2022
The price and functionality. Don't go too expensive and I'll be a customer forever 888.
Date of experience: February 22, 2022
Hey Jose,
Thank you for your review!
DJ
Customer Advocate at HostGator
Finding out the domains I bought were not registered. Contacting support to find out why.
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
Hey Travis,
We would love to help and look into this. We have asked an Escalations Manager to reach out and assist!
DJ
Customer Advocate at HostGator
Been with you for close to two years! A great product! Great service! Greta support!
great service
Referred by Paul Murphy
Referred by Paul Murphy
Date of experience: May 4, 2022
Hey Gregory,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Because that is the hosting service the people I am trying to help has
Chosen.
Date of experience: November 24, 2021
Hey Richard,
Thank you for your review!
DJ
Customer Advocate at HostGator
As expected, I got all I need for my site to go live. Thank you.
Recommended by my mentor
Date of experience: April 5, 2022
Hi Chee,
Thank you for choosing HostGator!
Marissa
Customer Advocate at HostGator
I like the fact that with my limited tech knowledge I can do it myself.
Told me they did not know how to help me. That was disappointing.
The person you did my website recommened them
Date of experience: April 21, 2022
Fairy happy with the experience and quite happy when I have to contact user support
Recommendations
Date of experience: April 23, 2022
Hey Craig,
That is great! Thank you for your review!
DJ
Customer Advocate at HostGator
My teacher talk me about it, and have much support video on youtube for it
Date of experience: October 23, 2021
Hey Mohamad,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
I am a nuclear engineer but this is very confusing to set up a website
Date of experience: October 8, 2022
Hey Thomas,
That's what we are here for. Reach out to our live support and they can get you started!
DJ
Customer Advocate at HostGator
I had some experience with it years ago and it seemed like a good company
Date of experience: January 5, 2022
Hey Aleta,
We are a pretty good company aren't we? Thank you for your review!
DJ
Customer Advocate at HostGator
Need to be able to learn Magento and my previous service didn't have that installed.
Date of experience: October 18, 2021
Hi Alvin,
Thank you for the kind feedback!
Marissa
Customer Advocate at HostGator
Website had been launched as planned. We are still uploading some parts of the website.
Date of experience: June 3, 2022
Hey Mario,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Great Services, i've been using such services for almost 4 years, and i'm very happy,
Well Trusted, besides Customer Services are excellent.
Date of experience: May 11, 2022
Hey Ihab,
We're happy that you're happy! Thank you for your review!
DJ
Customer Advocate at HostGator
I thought it was the best all around fit. Good service at the right price.
Date of experience: January 7, 2022
Hey CJ,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
We changed our Website to point to a new location and it went super easy.
Date of experience: April 28, 2022
Hey Ken,
That is awesome news. Thank you for your review!
DJ
Customer Advocate at HostGator
I always receive a fast turn around as I inquire about my site. Reasonable prices!
Because it's recommended and affordable
Date of experience: May 2, 2022
Hi Rebel,
That is great. Thank you for your review!
DJ
Customer Advocate at HostGator
Price, easy ability to create and make domain changes, and the customer service is awesome
Date of experience: October 4, 2021
Hi Paul,
We are very happy to hear this. Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hi Ninja,
Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator