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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Date of experience: March 10, 2024
Reputation, But rather costly. Recent increase is excessive!
Date of experience: March 20, 2024
The service has decreased quality, does not synchronize well with Outlook
They take a long time to attend
Because they had, good service, but now they haven't lowered their quality
Date of experience: March 20, 2024
Date of experience: March 20, 2024
Very bad, not resolving my issues... Im disappointed
Date of experience: March 20, 2024
It is the best Hosting company, that I always recommend to people.
Date of experience: March 20, 2024
Live support must improve. I need to chat with human when we have trouble
Date of experience: March 20, 2024
Price at first, but now, I see the quality and will be sticking with it.
Date of experience: March 20, 2024
Its user friendly. Easy to navigate and the support service is phenomenal
Date of experience: March 20, 2024
Hard to find things for someone who is not a professional developer
Date of experience: March 20, 2024
Improve the server speeds, so that sites can rank on google!
Date of experience: March 20, 2024
Date of experience: March 19, 2024
Date of experience: March 19, 2024
Next time inform me better about the update of my credit card
Date of experience: March 19, 2024
Had an issue with wordpress that had my whole website removed!
Date of experience: March 13, 2024
Email locked for my best customer email account / HostGator not helping as my request started 1/8/2024 VERY UNHAPPY looking elsewhere
Date of experience: January 29, 2024
Been with hostgator a few years now and I'm happy that I did
Date of experience: March 18, 2024
It's impossible to get help on the phone and my site is always having issues
Date of experience: March 18, 2024
I need HostGator to void a charge from today on my account
Date of experience: March 18, 2024
I like it, but that phone call every time you log in is atrocious.
Date of experience: March 18, 2024
My security certificate keeps expiring even though I have it set to auto-renew.
Date of experience: March 18, 2024
You are not able to solve a simple problem even after one week
Date of experience: March 18, 2024
Very bad, full of errors for a straight month. I am considering changing the host
Date of experience: March 18, 2024
Wrong question! It's supposed to be: "Why did you rate one star?"
Date of experience: March 18, 2024
Since moving to hostgator. I've had several issues with my website and logging into the dashboard.
Date of experience: March 18, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
