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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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I am waiting for my subscription to expire so I can move to another service provider
Date of experience: February 15, 2024
Date of experience: February 17, 2024
I continue having problems publishing my site. Have to do several work-arounds to make it work.
Date of experience: April 13, 2022
I havnt used this service in a couple years, and forgot about it. Now a bill?
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2022
Hi Kim,
We definitely want to see what we can do to get this sorted out for you. Our escalations team will be in touch soon to do just that. Thank you for bringing this to our attention!
Marissa
Customer Advocate at HostGator
FIrst Login with a ton of new requirements, I had to spend 10 minutes answering questions before I could do what I log in to do.
Date of experience: January 16, 2024
Very bad, always malware on c panel and hg support not able to help on that
Date of experience: April 16, 2022
Fine, would have liked to host a mastadon server on my shared server but oh well
some plugin on wp got my site pulled, cant remember why, was ages ago. might have been a resource drainer or something
Date of experience: April 30, 2022
Hey Trent,
Thank you for your review!
DJ
Customer Advocate at HostGator
The hostgator.mx is faster than yours! I have accounts in both and difference is very noticeble.
Date of experience: April 2, 2022
Hi Mario,
We are very happy to hear this. Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
It is cheap but the packages doesnt make too much sense. Support is slow and inconsistent
Date of experience: April 17, 2022
We're facing problems in making payments in dollars every time.
Date of experience: February 21, 2024
The price and customer service and features and easy install for wordpress
Date of experience: February 24, 2024
Date of experience: February 27, 2024
4 times I have called to fix something and it has not been fixed. Terrible customer service
Date of experience: February 27, 2024
Date of experience: February 27, 2024
Had it for a long time, no it's useless as cannot get into modify my data
Date of experience: February 27, 2024
Many years ago as they were the most known, and up until recently have been fantastic.
Date of experience: February 27, 2024
Good except for the fact that here's too much errors now
Date of experience: February 27, 2024
Law support technical team please provide the best services support
Date of experience: February 20, 2024
I HATE the two step verification process. A complete time suck
Date of experience: February 26, 2024
Date of experience: February 26, 2024
Thought it would be faster and less problems than go daddy
Date of experience: February 26, 2024
Not good Support our plan wants to transfer another hosting portal
Date of experience: February 26, 2024
The mail sometimes get stuck on outlook and i cant receive it for long time
Date of experience: February 26, 2024
Heard it was the best among all categories.Price,customer support and building software
Date of experience: February 26, 2024
Great support, fast hosting, my experience so far has been wonderful!
Date of experience: February 26, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Carolyn,
Thank you for your review!
DJ
Customer Advocate at HostGator