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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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It was for the reputation of being user friendly and good customer service
Date of experience: February 22, 2024
I've ran into multiple problems. Sites were down for months. And pricing is high.
Date of experience: February 22, 2024
The old layout was better, this one is still confusing specially about billing.
Date of experience: February 22, 2024
Very good. Just hope the prices dont' go up too much
Date of experience: February 22, 2024
The new screens asking offering additional services add inconvenience when logging in.
Date of experience: February 22, 2024
My information disappeared and no one would help me. I will not be renewing!
Date of experience: February 22, 2024
We are paying for hosting and getting out-of-date / deprecated PHP installed. That is just wrong.
Date of experience: February 22, 2024
Was a recommended host when I signed up. Not the best I've used.
Date of experience: February 22, 2024
Date of experience: February 22, 2024
Date of experience: February 22, 2024
Date of experience: February 22, 2024
This new portal is a bit more confusing that the previous - and it's harder to find basic things.
Date of experience: February 22, 2024
Website redesign and lack of options are horrible to work with
Date of experience: February 22, 2024
Web servers are always infected with Malware,Customer Serivce is very poor they dont resovle issue most of the time.
Date of experience: January 5, 2024
Put in a ticket spent all day on phone with support and never heard back
Date of experience: February 21, 2024
Vendor suggestion to begin...great service kept me as a client.
Date of experience: February 21, 2024
Date of experience: February 21, 2024
Date of experience: February 21, 2024
Price in the beginning, but excellent customer service has come with it as well.
Date of experience: February 21, 2024
Date of experience: February 21, 2024
Hostgator offers a lot of amazing features for a low price. It's perfect for my needs
Date of experience: February 6, 2024
Trying to get used to your new platform and the customer service has changed not for the better
Date of experience: January 4, 2024
Secure and functional hosting. Good and efficient customer service.
Date of experience: February 17, 2024
I chose HostGator because of it's reputation and value..
Date of experience: February 20, 2024
Date of experience: February 20, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
