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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
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Reviews on service and support as well as features for style of website
Date of experience: March 18, 2022
Easy to log in and access my files and customer service is great!
Date of experience: May 7, 2023
Youtube videos / articles while browsing good steps for first website for my business.
Date of experience: February 1, 2022
Hey Brenden,
Those are great tools to use for starting your website! Thank you for your review!
DJ
Customer Advocate at HostGator
I have heard about it, and i decide to test its service performance
Date of experience: November 20, 2021
Hey Ayman,
Thank you for your review!
DJ
Customer Advocate at HostGator
I've used them for years and it's a go to spot for me.
Date of experience: April 16, 2022
Hi Elken,
We are always happy to hear this. Thank you for the kind review!
Marissa
Customer Advocate at HostGator
It's affordable and easy to get a site up and running very quickly
Date of experience: December 28, 2021
Hi Allen,
Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
Its very bad hosting i have problem more 9 days and every days i talk to support and nothing fix
Date of experience: January 26, 2024
Been good for the past 10 years I have been a faithful client
They are always friendly
Date of experience: May 1, 2022
Hey Enow,
Thank you for your patronage.
DJ
Customer Advocate at HostGator
Because it provides a solid foundation to it web designer and business entrepreneur
Date of experience: March 23, 2022
Hey Sam,
That it does! Thank you for your review!
DJ
Customer Advocate at HostGator
Cheap plans and had a good reputation. Easy to get up and running
Date of experience: January 20, 2022
Hey Sarah,
2 good reasons to choose HostGator! Thank you for your review!
DJ
Customer Advocate at HostGator
The hosting is fast and reliable. Uptime is great, bandwidth never gets exceeded.
The price is just right for what I needed. But then they went way beyond my expectations.
Date of experience: May 3, 2022
Hey Guy,
That is great. Thank you for your review!
DJ
Customer Advocate at HostGator
New looks are horrible. Can't even open Websites in Chrome or FireFox.
Date of experience: February 16, 2024
It was inexpensive compared to other hosting options. That's not really the case now.
Date of experience: February 16, 2024
Reasonably priced service. Unfortunately, the server has been performing poorly of late
Date of experience: February 16, 2024
IT WAS A VERY GOOD COMPANY AT ONE TIME. YOUR CUSTOMER SERVICE IS TERRIBLE AND THE SUPPORT AGENTS ARE CLUELESS!
Date of experience: February 16, 2024
They gave me 30 days for a penny promotion and i been with them ever since
Date of experience: February 16, 2024
I needed an effective and cost-effective solution for web hosting with multiple options.
Date of experience: February 16, 2024
Creatively designed product, reliable, solid cost/performance ratios
Date of experience: February 16, 2024
Date of experience: February 16, 2024
Date of experience: February 16, 2024
Heard good things about it. I have no complaints so far.
Date of experience: February 16, 2024
My website is constantly offline and my email doesn't work
Date of experience: February 6, 2024
Date of experience: February 15, 2024
Rising your rates $30 in one month is bull$#*!. Ill be moving on.
Date of experience: February 15, 2024
I had two very negative experiences with technical support
Date of experience: February 15, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey James,
Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator