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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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I chose Hostgator for the price but it has not been a great experience.
Date of experience: January 31, 2024
Now a these days very worst support experience I am too old then also.
Date of experience: January 31, 2024
I am very angry, many policy was changed without informing the customer. Very angry
Date of experience: January 16, 2024
The are one of the largest providers and have a solid reputation
Date of experience: March 18, 2022
Date of experience: April 15, 2022
Hey Willie,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Its cheaper and easy to use. And wordpress makes it even better
Date of experience: June 10, 2022
Hey Ackson,
That is very true. Thank you for your review!
DJ
Customer Advocate at HostGator
Their support team is always helpful, and very fast and reliable webhosting.
Date of experience: November 11, 2022
Hi Mike,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Cool working for my business is ok im french sorry for english
Date of experience: September 3, 2021
Hey Sandrine,
Thank you for your review!
DJ
Customer Advocate at HostGator
The best great services and good deals and are very nice business
Date of experience: April 15, 2022
Hi Jason,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
I use it for my team's email, it seems to work well.
They resolved my login issue.
Suggested by my website builder
Date of experience: May 1, 2022
Hey Ken,
That is good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: January 26, 2024
I didn't; I am just the infrastructure operations engineer. Sorry!
Date of experience: January 15, 2024
I tried it a while ago because of its prices, stayed because it has excellent customer service.
Date of experience: April 16, 2022
Hi Hector,
We are always happy to hear this. Thank you for the kind feedback!
Marissa
Customer Advocate at HostGator
Date of experience: April 15, 2022
Hey Mohamed,
We would like to help. We have asked an Escalations Manager to reach out.
DJ
Customer Advocate at HostGator
The guy I spoke to was very knowledgeable and I haven't had to call tech support yet.
Date of experience: March 24, 2022
Hey Joe,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Reseller hosting is not secure at all my all data deleted my accounts are not secure
Date of experience: January 25, 2024
Website also not loading, support takes 10 mins to even connect
Date of experience: January 29, 2024
I do think for a business account performance could be better.
Date of experience: January 29, 2024
Navigating this new website is horrible. No easy way to change cc on multiple accounts
Date of experience: January 29, 2024
This is impossible to use, poor service and I regret selecting your company
Date of experience: January 28, 2024
Thanks for choosing us. We look forward to serving you again.
Date of experience: January 28, 2024
Problems of protection against attacks and subsequent follow-up
Date of experience: January 27, 2024
The new look is really bad half the things are messed up in the account
Date of experience: January 3, 2024
I already had accounts here, but I'm not really liking the way things have gone lately
Date of experience: January 27, 2024
The service and pricing USED to be good. I'm shipping around now.
Date of experience: January 27, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Corey,
Thank you so much for your awesome review!
DJ
Customer Advocate at HostGator