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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Date of experience: January 21, 2024
Can not get anyone to successfully repair any issue I have had
Date of experience: January 20, 2024
Good but Host email can be easier to go to I have to check it daily
Date of experience: April 5, 2023
Simple and easy to use with good pricing interface is friendly and the features are good
Recommended on internet and I like the dashboard
Date of experience: June 12, 2022
Everything is fine. Sometimes the manager is a bit slow. We basically only use the email.
Date of experience: May 1, 2022
Hey Jim,
Thank you for your review!
DJ
Customer Advocate at HostGator
It was the very first host I used when I started blogging. Sentimental reasons, I suppose.
Date of experience: April 22, 2023
Good online reviews that talked about excellent tech support.
Date of experience: January 18, 2024
You dont have antivirus apart from that everything is cool
Date of experience: January 18, 2024
I've had numerous issues, but HostGator customer support has been helpful each time.
Good customer service.
It was popular.
Date of experience: January 19, 2024
Great service specially the cx service they respond as fast as they can and they are really helpful
Date of experience: January 7, 2024
Date of experience: January 18, 2024
Date of experience: January 19, 2024
Website down issues and specially no time
Of maintenance
Date of experience: January 18, 2024
I took a class on web design through Udemy. The instructor recommended HostGator.
Date of experience: January 18, 2024
Date of experience: January 18, 2024
Date of experience: January 14, 2024
Security is too week. Every week websites are effected
Date of experience: January 5, 2024
Constantly having trouble with emails. Either it shows up in my inbox 3 hours later or not at all
Date of experience: January 17, 2024
It's a good deal and you were recommended by someone I trust.
Date of experience: January 16, 2024
Price was competitive but having email issues you cannot seem to correct!
Date of experience: January 17, 2024
Good experience once you get the right person on the line.
Date of experience: October 25, 2023
Is there a service that allow my employees to change their password after i fill it up for them.
Date of experience: January 17, 2024
Date of experience: January 11, 2024
Bad customer service. I cannot wait to move my domains from this company
Date of experience: January 16, 2024
Date of experience: January 16, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey My,
Thank you for your review!
DJ
Customer Advocate at HostGator