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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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Easy to use and I figured I have enough experience with WordPress to compare. It's just as easy.
Cheap and customizable
Date of experience: July 3, 2022
I was charged for a service I no longer use and was not refunded. I absolutely hate that.
Date of experience: December 10, 2021
Hey Mukhtar,
Thank you for bringing this to our attention. We can confirm you have not been charged at this time.
DJ
Customer Advocate at HostGator
The hosting seems good so far and the support has been great! Very happy so far with hostgator.
Date of experience: September 10, 2021
Hey Kelly,
It only gets better with HostGator. Thank you for your review!
DJ
Customer Advocate at HostGator
Wanted easy access to my web files with a established company.
Date of experience: January 5, 2024
A lot of youtubers including WebYoda and Tyler Moore told me it was great and so far it has been a pleasant experience
Date of experience: January 26, 2022
Hey Devon,
We just love hearing this! Thank you for your review!
DJ
Customer Advocate at HostGator
That, s great,, i am happy with them. I am hoping to add them on my next plan
It, s good i think
Date of experience: April 23, 2022
Hey Alauddin,
We’re happy that you’re happy. Thank you for your review!
DJ
Customer Advocate at HostGator
I changed to HostGator because my previous service became too expensive.
Date of experience: January 5, 2024
Your paying system now kinda sucks. You ask weird stuff from me and I don't really understand why.
Date of experience: January 5, 2024
First was good,, you made this interface difficult to find the menu
Date of experience: January 6, 2024
For 'security reasons' you made login far slower. Thanks!
Date of experience: January 5, 2024
Pathetic support and one of the worst hosting servers i came across in 12 years
Date of experience: January 5, 2024
My former mail handler was shutting down and sent me to you folks.
Date of experience: January 5, 2024
This new layout you guys rolled out a few months ago is trash
Date of experience: January 5, 2024
Best in class choices given. Not a fan of this new interface...
Date of experience: January 5, 2024
Date of experience: January 6, 2024
Date of experience: January 7, 2024
Your folks have always been a great help when I need it
Date of experience: January 7, 2024
Prices and reliability. They provide good client service.
Date of experience: January 7, 2024
Horrible UX. It should not be this hard to cancel a service I haven't used in years.
Date of experience: January 7, 2024
Date of experience: January 7, 2024
Why did you change your dashboard? The new one is terrible.
Date of experience: January 7, 2024
Cpanel user and it's pretty easy so i continue. Support is great and no problems...
Date of experience: January 2, 2024
HostGator has a very interactive and user friendly interface.
Date of experience: January 7, 2024
Because HostGator is fast, easy and reliable, No Downtime! 100% Recommend.
Date of experience: January 6, 2024
Date of experience: January 5, 2024
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Nathaniel,
That's what we want to hear. Thank you for your review!
DJ
Customer Advocate at HostGator.com