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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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We thought the server is good. After subscribing it, we found that service is not good.
Date of experience: April 15, 2022
Everything is very super nice. Thank you very much.
I needed help with folder name recently. Everything was sorted over a chat. The service was quick, helpful and knowledgeable.
It was the right choice for my webpage because of price and service. Thanks.
Date of experience: April 28, 2022
Awesome. Hostgator is great and the support is amazing!
Great company with by far the best service and support by far the best in the business plus the people are extremely friendly and helpful.
Date of experience: July 26, 2021
Hey Red,
Thank you for such an amazing review!
DJ
Customer Advocate at HostGator
Great tech and pricing, easy to use portal, and fast and friendly service.
Date of experience: April 14, 2022
Hey Caleb,
Thank you for your review!
DJ
Customer Advocate at HostGator
It was recommended by a friend and its the best. The absolute best!
Date of experience: April 14, 2022
Hey Craig,
Thank you for you review!
DJ
Customer Advocate at HostGator
Your server sucks $#*!ing $#*!. $#*!s so $#*!ing slow
Date of experience: April 16, 2022
Easy to sign up with you $#*!s but horrible to cancel. You SUCK!
Date of experience: September 10, 2021
Hey Robert,
We hate to see you go but we do wish you luck on your future hosting endeavors.
DJ
Customer Advocate at HostGator
I am constantly billed for items that I did not sign up for.
Date of experience: February 11, 2023
Hosting is good and support is also available 24/7.
Date of experience: November 15, 2022
Hey Muhammad,
Thank you for your review!
DJ
Customer Advocate at HostGator
They do not solve my problem as it should be, it seems that they do not understand me.
Date of experience: April 18, 2022
It was cheap and a forum I was on recommended it to me.
Date of experience: April 19, 2022
Hey Lowell,
Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator
I thought it was a good hosting apace, it seems i am wrong
Date of experience: November 23, 2021
Hey Cate,
We don't want you to think that. Let us help. We have asked for an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Everything is awesome, the service and the technical support
Date of experience: April 18, 2022
Hey Osama,
Thank you for your review!
DJ
Customer Advocate at HostGator
Almost a good experience in all respects, in addition to good technical support
Date of experience: February 16, 2023
Everything is good. Site is working and i'm satisfied
Date of experience: May 5, 2022
The client wanted it. But it would be better if it supported php^8
Date of experience: April 26, 2023
Started from cheaper price, ended with good service that well above the price.
Date of experience: June 25, 2023
Date of experience: February 20, 2023
Email works great when it does.
Tech support mostly helpful when it doesn't.
Date of experience: May 6, 2022
Hey Christina,
Thank you for your review!
DJ
Customer Advocate at HostGator
This service is awesome. Our website is always active
For good customer service and page speed
Date of experience: April 25, 2022
Hey St,
Thank you so much for choosing HostGator!
DJ
Customer Advocate at HostGator
Date of experience: April 12, 2022
Hi Talal,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
Date of experience: September 26, 2021
Hey Reda,
Our support team is pretty awesome isn't it? Thank you for your review!
DJ
Customer Advocate at HostGator
New to HostGator. Having trouble getting to my web page to edit it.
Date of experience: March 11, 2022
Hi Thomas,
Our escalations team will be reaching out soon to see what we can do to help. Thank you for letting us know!
Marissa
Customer Advocate at HostGator
Flexibility and help in the tech support in addition to the hosting options.
Date of experience: December 19, 2021
Hey Suzette,
Our support is pretty good! Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: November 16, 2021
Hey Brooke,
We are definitely user friendly for people of all skill set! Thank you for your review!
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Geoffrey,
You are most welcome. Thank you for your review!
DJ
Customer Advocate at HostGator