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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Because I don't know how to build my own website.
Date of experience: April 20, 2022
Date of experience: April 20, 2022
Hey Lucianna,
That is so good to hear. Thank you for your review.
DJ
Customer Advocate at HostGator
We appreciate the service and user friendly interface for managing our domains.
Date of experience: April 18, 2022
Hey Maribel,
We appreciate you being one of our awesome customers! Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: October 21, 2021
Hey Mncedisi,
We certainly do! Thank you for your review!
DJ
Customer Advocate at HostGator
I chose it because of the pricing, but customer service is not that great.
Date of experience: December 1, 2022
Hey Tracy,
Give us another shot, give us a call and we will fix that.
DJ
Customer Advocate at HostGator
I have issues linking my website with the contact form, any help?
Date of experience: October 21, 2021
Hey Tunde,
We are more than happy to assist. We have asked an Escalations Manager to reach out and assist!
DJ
Customer Advocate at HostGator
Date of experience: October 21, 2021
Date of experience: March 23, 2022
Hey Christopher,
We are more than happy to help make things a little easier. We have asked an Escalations Manager to reach out and assist!
DJ
Customer Advocate at HostGator
Date of experience: October 7, 2021
Hey Steve,
We are so happy to hear that. Thank you for being a part of the HostGator family!
DJ
Customer Advocate at HostGator
Great Service, your communication line is better than most!
Thank you,
Russ
Date of experience: March 10, 2022
Hey Russ,
You are most welcome. Thank YOU for your kind review!
DJ
Customer Advocate at HostGator
Host gator us hands down the best hosting site on planet earth
Date of experience: January 10, 2022
Hey Brandon,
We are so happy to hear you feel this way! Thank you for your review!
DJ
Customer Advocate at HostGator
The representative was very helpful and patient with my new purchase.
Date of experience: November 7, 2022
Hey TT,
We are so happy to hear that!
DJ
Customer Advocate at HostGator
It is the best website hosting site with amazing offers at discounted and affordable prices.
Date of experience: December 3, 2021
Hey Stephen,
Thank you for your review!
DJ
Customer Advocate at HostGator
Setup was smooth. The overall tools are also great.
I guess I had no other option since i am a student and this was recommended by professor.
Date of experience: April 26, 2022
I had previous experience with hostgator service. It as good.
Date of experience: November 10, 2021
Hey Asif,
That makes us so happy to hear! Thank you for your review.
DJ
Customer Advocate at HostGator
Been using "Host Gator" for years. Awesome service. Thanks Host Gator.
They are the best as far as im concerned.
Date of experience: April 23, 2022
Hey Luke,
That is so sweet of you to say! Thank you for your kind review!
DJ
Customer Advocate at HostGator
Its robust and secure system, but
We would like technical support in spanish language
Date of experience: April 20, 2022
Hey Alejandra,
Thank you for your feedback. We greatly appreciate it.
DJ
Customer Advocate at HostGator
Date of experience: April 20, 2022
Hey Matt,
That’s us! Thank you for your review!
DJ
Customer Advocate at HostGator
Ability to have multiple domains and sites through one single platform
Date of experience: November 10, 2021
Hey Jason,
That is just one of the many perks of choosing HostGator! Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: April 3, 2022
Hi Aldinei,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
My experience has been great with Hostgator and I haven't had any issues or problems.
Date of experience: March 24, 2022
Hey Andrew,
That is so awesome to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Seemed like a good choice, but I'm having consistent issues.
Date of experience: March 23, 2022
Hey Miland,
We don't want you to have issues. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Low Price was my deciding factor in changing hosting companies!
Date of experience: January 14, 2022
Hey Michael,
We do have low prices! Thank you for your review.
DJ
Customer Advocate at HostGator
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2022
Hey Dominique,
We have taken a look at your account and we are more than happy to make things right. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Because it is reliable and trusted platform to develop a website
Date of experience: January 14, 2022
Hey Alizar,
Thank you for your review!
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Lee,
That is so good to hear. Thank you for your review!
DJ
Customer Advocate at HostGator