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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Excellent experience with no problems overall.
So I am satisfied
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2022
Fully satisfied with solving the problem. Everything went normally and efficiently as always.
Always I rate 5 out of 5 for solving problems.
Given that the website was designed for international business, we chose HostGator with the added benefits such as high quality services and storage space. Now that website is complete, I would still like to have a Romanian hosting with a much better FTB latency. I stayed and I will stay on this hosting due to the services for which I have nothing to complain about. Place no. 1 in the world in some statistics is as true and real as possible. I definitely recommend it.
Date of experience: May 3, 2022
Hey Buta,
That is great! We love fully satisfied customers!
DJ
Customer Advocate at HostGator
Date of experience: April 28, 2022
Hey Lang,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Excellent thus far. Significantly better than my previous experiences.
Issues with my previous website provider
Date of experience: May 2, 2022
Hey Sean,
That is so good to hear. Thank you for your review.
DJ
Customer Advocate at HostGator
Os good guys thank you, didn't solved but i did find away
Speedy and prices
Date of experience: April 28, 2022
Hey Sameul,
Thank you for your review!
DJ
Customer Advocate at HostGator
It was great as always and very helpful. Nothing else to say!
Date of experience: May 1, 2022
Hey Esteban,
That is great! Thank you for your review!
DJ
Customer Advocate at HostGator
Hostgator unable to solve problem. Did it myself by updating all plug-ins!
Technical back up supposedly good.
Date of experience: April 28, 2022
Hey Derek,
We are so glad you got your problem fixed! Thank you for your review!
DJ
Customer Advocate at HostGator
Efficient and friendly. Finally I have a chat support that works well.
I was referred by a IT friend.
Date of experience: April 28, 2022
Hey Hector,
That is awesome. Thank you for your review!
DJ
Customer Advocate at HostGator
Tech Support is responsive and extremely helpful. They always resolve my issues in one iteration.
Date of experience: April 28, 2022
Hey Jeff,
That is good to hear. Thank you for your review!
DJ
Customer Advocate at HostGator
Brilliant customer service. I am pleased with my compliant being handled in few hours.
Date of experience: November 13, 2021
Hey Adeola,
We are so happy we could take care of your issue. Thank you for your review.
DJ
Customer Advocate at HostGator
It has been very good, with a reassurance of quality and safety
Because I heard that it was one of the best sites for monetising blogs
Date of experience: May 1, 2022
Hey Harris,
Good! Thank you for your review!
DJ
Customer Advocate at HostGator
Its a Normal experience. We didn't find added values. Thank you
Date of experience: April 28, 2022
Hi there,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Good, the customer service has a fast response, price is affordable
Date of experience: April 30, 2022
Hey Rafael,
2 very good qualities that we have. Thank you for your review!
DJ
Customer Advocate at HostGator
I've been a customer for some years its almost like family
they were helpful and considerate
I needed a reseller
Date of experience: April 30, 2022
Hey Andron,
All our customers are like family to us! Thank you for your review!
DJ
Customer Advocate at HostGator
Great no problems way to use service and billing is automatic
Great no problems way to use service and billing is automatic
Date of experience: May 2, 2022
Hey Steve,
That is good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Took over a week but eventually resolved.
Online chat did not work.
Took over a week but resolved.
Chat function not working
Date of experience: May 2, 2022
Hey William,
If our chat doesnt work, try our phone support!
DJ
Customer Advocate at HostGator
The experience was good and timely. Kind of ridiculous to have a 50 character minimum!
The fixed my MX issue
Ratings and recommended
Date of experience: April 4, 2022
Hi G.
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Saw it got good reviews and was dissatisfied with go daddy
Date of experience: October 26, 2021
Hey Darren,
We can assure you we won't disappoint you! Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: March 26, 2022
Hi Hasnain,
We are always happy to hear this. Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Advice from an articulate professional, Tyler Moore. But you know that!
Date of experience: October 2, 2021
Hey John,
Thank you for your review!
DJ
Customer Advocate at HostGator
Been with you many years but think it was TV advertising initially
Date of experience: January 28, 2022
Hey Gail,
That was a long time ago. Thank you so much for your patronage and review.
DJ
Customer Advocate at HostGator
You helped me a lot and I am finding my way much easier than ever.
Date of experience: January 26, 2022
Hey Michael,
We are so happy we could help. Let us know if you need any further assistance!
DJ
Customer Advocate at HostGator
Compared many via online reviews... this fits my needs
Date of experience: July 27, 2021
Hey Mark,
Sounds like we are a perfect fit for your hosting needs! Thank you for your review.
DJ
Customer Advocate at HostGator
With no margin for errors the best hosting and website built provider. Thank you
Date of experience: July 27, 2021
Hey Giannos,
Thank you for such a kind review!
DJ
Customer Advocate at HostGator
Awesome guy, helped me with my task. Much love and respect
Date of experience: October 22, 2022
Hey Vitali,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Emmanouil,
We appreciate the kind words but we are curious as to the low rating. We reached out via message.
DJ
Customer Advocate at HostGator