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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
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Oh my goodness, the best place ever to have a your website at...
Date of experience: April 14, 2022
Very good, thank you for always see my website and get more reviews online.
Date of experience: April 15, 2022
Hey Luis,
You are most welcome. Thank you for your review!
DJ
Customer Advocate at HostGator
Not sure, but I'm here so lets make it the best experience for both of us, okay?
Date of experience: April 15, 2022
Hey Jeffrey,
We agree! Thank you for your review!
DJ
Customer Advocate at HostGator
Customer service is great! Easy platform to navigate.
Date of experience: April 14, 2022
Hi Nacrissa,
Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
Best hosting company. Outstanding service and support.
Date of experience: April 14, 2022
Hi Omary,
Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
Needed a reliable host for our company website and one that was easy to work with
Date of experience: April 15, 2022
Hey Catherine,
Reliable is what you get with us! Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: March 30, 2022
Hey Frank,
We just love hearing this! Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Hey Jaret,
We would love to try to get you access. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Your system isn't working. I can't check my email.
Date of experience: February 25, 2022
Hey Don,
We understand how important email is to your business. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
By chance and now wondering if we made a mistake when I look at this bill!
Date of experience: September 3, 2021
Hey Joe,
We have asked an Escalations Manager to reach out and see what's going on.
DJ
Customer Advocate at HostGator
Date of experience: February 24, 2022
Hey Leonie,
Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: September 4, 2021
Hey Ryley,
We think that was a good suggestion. Thank you for your review.
DJ
Customer Advocate at HostGator
I tried to disable auto renew but it still renewed the domain
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2021
Hey Brian,
We are more than happy to make this right. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Because HostGator.com.mx doesn't have any customer support.
Date of experience: September 2, 2021
Hey Jean,
We do have wonderful customer service. Thank you for your review.
DJ
Customer Advocate at HostGator
Overall the experience was good. No further comments
Date of experience: December 10, 2022
Hi Miguel,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
Recommended by Tyler Moore and enjoying the experience. Thank you!
Date of experience: February 24, 2022
Hey Jessica,
You are most welcome. Thank YOU for your review.
DJ
Customer Advocate at HostGator
Date of experience: February 22, 2022
Hey Jeronimo,
Thank you for choosing and reviewing HostGator!
DJ
Customer Advocate at HostGator
Even after speaking with two agents, my problem was not solved
Date of experience: November 4, 2022
Hey Ever,
If you still are having issues, please email us at reputation@newfold.com!
DJ
Customer Advocate at HostGator
Date of experience: September 1, 2021
Hey Antonio,
Thank you for your awesome review!
DJ
Customer Advocate at HostGator
Have had you for years. Easy to work with and excellent support.
Date of experience: February 22, 2022
Hey Kimberly,
That is SO good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
It is available throughout the world and also User friendly
Date of experience: October 16, 2022
Hey Sintayehu,
Thank you for your review!
DJ
Customer Advocate at HostGator
Weebly sucks, but hostgator has been great. If a little slow
Date of experience: June 16, 2022
Hey Ann,
Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: December 23, 2021
Hey Mowafaq,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: June 15, 2022
Hey George,
That is so good to hear! Thank you for your review!
DJ
Customer Advocate at HostGator
I have always had very good service from HG! Highly recommended!
Very good!
I can't remember.
I can't remember.
Date of experience: May 11, 2022
Hey Derek,
Thank you for your kind review!
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hi Kelvin,
Thank you for the amazing review!
Marissa
Customer Advocate at HostGator