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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
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Everything went as expected and it was a smooth process.
It was recommended by a friend.
Needed a website host.
Date of experience: May 11, 2022
Easy to use, great support, affordable prices and more than one option for our business
Date of experience: April 14, 2022
Hey Ken,
Thank you for your review!
DJ
Customer Advocate at HostGator
Good hosting and support with 24/7 technician online that great.
Date of experience: April 14, 2022
Hey Chairat,
Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: April 13, 2022
Hey Stemmons,
Thank you for your review!
DJ
Customer Advocate at HostGator
The technician was very helpful and patiently helped me figure out all my questions.
Date of experience: April 16, 2022
Hi Julie,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
Long ago. 2002. I don't remember. Any reward for my 20 years as customer?
Date of experience: April 15, 2022
A snap to set up and use! We selected Host gator over several other companies.
Rated #1 by PC Magazine and we checked them out and the price was right as well!
Date of experience: April 15, 2022
Hey Steven,
Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator
Date of experience: April 13, 2022
Hey Derrick,
That is awesome. Thank you for your review!
DJ
Customer Advocate at HostGator
Great support. Got me up and running quickly. All my questions were answered by helpful people.
Date of experience: April 13, 2022
Hey Darryl,
Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: April 13, 2022
Hey Jason,
Those are great reasons. Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: April 15, 2022
Hey John,
Thank you for your awesome review!
DJ
Customer Advocate at HostGator
HostGator is awesome they help with all you need for your site.
Date of experience: April 16, 2022
Hi Russell,
We are always happy to hear this. Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
Can't remember. Probably because of your advertising?
Date of experience: April 16, 2022
Hi Heather,
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Not sure. It was the first thing that popped up. Bye
Date of experience: April 15, 2022
Hey Vernon,
Thank you for choosing HostGator.
DJ
Customer Advocate at HostGator
Date of experience: April 16, 2022
Hi Yoome,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
Excellent Hosting experience platform I am using past 8 years
Date of experience: April 15, 2022
Hey Julian,
Thank you for choosing HostGator!
DJ
Customer Advocate at HostGator
Convenience and support excellent. Pity about Hook & Hike pricing
Date of experience: April 14, 2022
Hey Rob,
Thank you for your review!
DJ
Customer Advocate at HostGator
Great host value and many features for their package that comes with reliable service.
Date of experience: April 15, 2022
Hi Euliver,
Thank you for the amazing review!
Marissa
Customer Advocate at HostGator
Very good for all services. No complaint so far. Regards,
Date of experience: October 17, 2021
Hey Asim,
That is so good to hear! Thank you for your kind review!
DJ
Customer Advocate at HostGator
It is very helpful in every step of creating my page.
They help me in every issue I had,fast and decent
It is recomended by serious bussines person.
Date of experience: March 31, 2022
Hey Marija,
Thank you for your review!
DJ
Customer Advocate at HostGator
The service is great. I have a few different accounts with HG. I'm using VPS and shared hosting.
Date of experience: October 22, 2022
Hey Jairo,
Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: March 31, 2022
Hey Christopher,
You can call or send us a chat anytime! 24/7!
DJ
Customer Advocate at HostGator
Excellent customer service, fairly easy to create & manage content. Decent prices.
Date of experience: February 27, 2022
Hi Seth,
We are so glad to hear that. Thank you for your review!
Marissa
Customer Advocate at HostGator
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2021
Hey Charlene,
We would love to get your site up and running. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
I've used them in the past... It was better 5-8 years ago
Date of experience: September 6, 2021
Hey Brian,
Thank you for your feedback.
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Ken,
That is so good to hear! Thank you for your review.
DJ
Customer Advocate at HostGator